Act as first point of contact for technical assistance via phone, e-mail, chat, or customer service ... Hours of Work * Full time - Hybrid in our Ann Arbor, MI office Tue-W- TH * The 8-hour shift will be ...
Act as first point of contact for technical assistance via phone, e-mail, chat, or customer service ... Hours of Work * Full time - Hybrid in our Ann Arbor, MI office Tue-W- TH * The 8-hour shift will be ...
Customer Support Representative
OR · On-site +1
$26 - $28.50/hr
Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels * Log details of all support sessions and customer challenges in the ...
Customer Support Representative
OR · On-site +1
$26 - $28.50/hr
Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels * Log details of all support sessions and customer challenges in the ...
Provide phone, email, and chat support for Electro‑Voice and Dynacord products. * Serve as the ... S. hourly rate for this full-time position is from $28.33-$33.65 per hour. Within the range ...
Quick apply
Provide phone, email, and chat support for Electro‑Voice and Dynacord products. * Serve as the ... S. hourly rate for this full-time position is from $28.33-$33.65 per hour. Within the range ...
... Email and Chat Representative at our Greenville, SC location ... In this full-time employee role, you'll support our client's customers providing functional and ...
... Email and Chat Representative at our Greenville, SC location ... In this full-time employee role, you'll support our client's customers providing functional and ...
... Email and Chat Representative at our Greenville, SC location ... In this full-time employee role, you'll support our client's customers providing functional and ...
... Email and Chat Representative at our Greenville, SC location ... In this full-time employee role, you'll support our client's customers providing functional and ...
Customer Service Representative - Phone & Chat Support - Las Vegas, NV
Las Vegas, NV · On-site
$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
Customer Service Representative - Phone & Chat Support - Las Vegas, NV
Las Vegas, NV · On-site
$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
Support Operations Specialist
Manchester, CT · On-site +1
This is a full-time position that offers the opportunity to contribute to the success of our ... Provide technical assistance and troubleshooting support to customers via email, chat, or phone
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Support Operations Specialist
Manchester, CT · On-site +1
This is a full-time position that offers the opportunity to contribute to the success of our ... Provide technical assistance and troubleshooting support to customers via email, chat, or phone
Pharmacy Benefits Support Specialist
The Colony, TX · On-site
$22 - $24/hr
Serve as the primary point of contact for patients and pharmacy partners via phone, email, and chat ... Support prior authorization and benefits-related requests with accurate documentation in internal ...
Quick apply
Pharmacy Benefits Support Specialist
The Colony, TX · On-site
$22 - $24/hr
Serve as the primary point of contact for patients and pharmacy partners via phone, email, and chat ... Support prior authorization and benefits-related requests with accurate documentation in internal ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Responsibilities · Communicates with customers via phone, email, chat or in person in a ... Supports company business activities and initiatives through interdepartmental cooperation ...
Responsibilities · Communicates with customers via phone, email, chat or in person in a ... Supports company business activities and initiatives through interdepartmental cooperation ...
Technical Support Specialist
Atlanta, GA · Remote
$60K - $75K/yr
You'll be a resource for dental office and DSO customers across email, chat, and phone, handling ... Own the support queue as a daily responsibility, not only for escalations: handling the full range ...
Quick apply
Technical Support Specialist
Atlanta, GA · Remote
$60K - $75K/yr
You'll be a resource for dental office and DSO customers across email, chat, and phone, handling ... Own the support queue as a daily responsibility, not only for escalations: handling the full range ...
Responsibilities · Communicates with customers via phone, email, chat or in person in a ... Supports company business activities and initiatives through interdepartmental cooperation ...
Responsibilities · Communicates with customers via phone, email, chat or in person in a ... Supports company business activities and initiatives through interdepartmental cooperation ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Full Time Email Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do full time email chat support jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for full time email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What is the difference between Full Time Email Chat Support vs Customer Service Representative?
| Aspect | Full Time Email Chat Support | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, digital communication | In-office or remote, phone and in-person interactions |
| Required Skills | Written communication, typing speed, email/chat tools | Verbal communication, problem-solving, interpersonal skills |
| Common Certifications | Customer service certifications, computer proficiency | Customer service or sales certifications often preferred |
| Industry Usage | Customer support, tech, e-commerce | Retail, telecom, hospitality, tech |
Full Time Email Chat Support primarily involves assisting customers through written communication via email and chat platforms, focusing on written skills and digital tools. Customer Service Representatives often handle a broader range of interactions, including phone calls and in-person support, requiring strong verbal skills. Both roles are essential in customer support industries but differ mainly in communication methods and work environment.
What cities are hiring for Full Time Email Chat Support jobs?
Cities with the most Full Time Email Chat Support job openings:
What are the most commonly searched types of Email Chat Support jobs?
The most popular types of Email Chat Support jobs are:
What are popular job titles related to Full Time Email Chat Support jobs?
For Full Time Email Chat Support jobs, the most frequently searched job titles are:
Technical Support Analyst
Ann Arbor, MI • Hybrid
Clarivate
Full-time
Posted 10 days ago
Job description
We are looking for a Technical Support Analyst to join our team in Ann Arbor! In this role you will provide product support to external and internal clients that will encompass both functional and technical aspects of our IP products Foundation IP, Memotech and Inprotech.
You will collaborate closely with end-users, IT teams, and vendors to effectively support technical challenges, provide guidance, and maintain a high level of customer satisfaction. We would love to speak with you if you're tech savvy with great troubleshooting and customer support skills!
About You - experience, education, skills, and accomplishments
Bachelor's degree or equivalent work experience in a customer care environment
A minimum of 2 years equivalent and progressive work experience
It would be great if you also had...
Oracle or SQL Server knowledge
Proficiency in Microsoft Office
Experience with Web Servers configuration, SQL queries and IIS
What will you be doing in this role?
Act as first point of contact for technical assistance via phone, e-mail, chat, or customer service systems.
Efficiently resolve customer inquiries and requests related to products and services in a professional, accurate, courteous, and timely manner using various communication channels (phone, email, chat)
Escalate more technical and unique issues to senior staff and ensures appropriate communication with customers.
Gather information from users to accurately diagnose and understand technical issues, documenting detailed support requests.
Resolve incidents in accordance with the Service Level Agreements; prioritize and resolve quick issues and escalate other issues to the relevant function.
Investigate, report and document customer issues and/or enhancement requests and ensures that both internal and external stakeholders are updated as appropriate.
Act as a voice of the customer and report customer feedback to contribute to organizational learning and ensure best practice is coordinated across the organization.
About the Team
Our Support team includes Engineers and Product Specialists that provide unparalleled service to North America. As a support team, we are the main point of contact for customers once they are live. Our team handles inquiries from simple enhancement requests and product questions to data and technical issues and system bugs.
Hours of Work
Full time - Hybrid in our Ann Arbor, MI office Tue-W- TH
The 8-hour shift will be scheduled between 8:00 AM EST to 8:00 PM EST. Please keep in mind that the shift hours may vary as needed to accommodate specific requirements.
#LI-Hybrid
#LI-LP
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.