E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Competitive compensation and full benefits package for full-time employees * Health, Dental, Vision ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Competitive compensation and full benefits package for full-time employees * Health, Dental, Vision ...
... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...
... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...
Product Support Specialist
Lehi, UT · On-site
$42K - $50K/yr
Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues ... This position is a full-time, in-person role, onsite in Lehi, Utah. Perks of being a MVer:
New
Product Support Specialist
Lehi, UT · On-site
$42K - $50K/yr
Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues ... This position is a full-time, in-person role, onsite in Lehi, Utah. Perks of being a MVer:
New
Product Support Specialist
Lehi, UT · On-site
$42K - $50K/yr
Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues ... This position is a full-time, in-person role, onsite in Lehi, Utah. Perks of being a MVer:
New
Product Support Specialist
Lehi, UT · On-site
$42K - $50K/yr
Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues ... This position is a full-time, in-person role, onsite in Lehi, Utah. Perks of being a MVer:
New
Product Support Specialist
Lehi, UT · On-site
$42K - $50K/yr
Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues ... This position is a full-time, in-person role, onsite in Lehi, Utah. Perks of being a MVer:
New
Quick apply
Product Support Specialist
Lehi, UT · On-site
$42K - $50K/yr
Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues ... This position is a full-time, in-person role, onsite in Lehi, Utah. Perks of being a MVer:
New
Answer multiple chat and email queries simultaneously with a focus on customer support * Provide customer service and technical support for existing customers (e.g., status of pending orders, product ...
Answer multiple chat and email queries simultaneously with a focus on customer support * Provide customer service and technical support for existing customers (e.g., status of pending orders, product ...
Answer multiple chat and email queries simultaneously with a focus on customer support * Provide customer service and technical support for existing customers (e.g., status of pending orders, product ...
Answer multiple chat and email queries simultaneously with a focus on customer support * Provide customer service and technical support for existing customers (e.g., status of pending orders, product ...
This is an on-site full-time position and offers competitive compensation. The success of ECS ... emails are being replied to in a timely fashion, within our 3-hour SLA. * Live Chat Support - In ...
This is an on-site full-time position and offers competitive compensation. The success of ECS ... emails are being replied to in a timely fashion, within our 3-hour SLA. * Live Chat Support - In ...
Customer Service Representative - Phone & Chat Support - Las Vegas, NV
$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
Customer Service Representative - Phone & Chat Support - Las Vegas, NV
$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
... Email and Chat Representative at our Greenville, SC location ... In this full-time employee role, you'll support our client's customers providing functional and ...
... Email and Chat Representative at our Greenville, SC location ... In this full-time employee role, you'll support our client's customers providing functional and ...
Manage inbound and outbound customer interactions via phone, chat, email, and other communication ... Support company projects involving customer data validation, account cleanup, and customer ...
Manage inbound and outbound customer interactions via phone, chat, email, and other communication ... Support company projects involving customer data validation, account cleanup, and customer ...
Support Operations Specialist
Manchester, CT · On-site +1
This is a full-time position that offers the opportunity to contribute to the success of our ... Provide technical assistance and troubleshooting support to customers via email, chat, or phone
Quick apply
Support Operations Specialist
Manchester, CT · On-site +1
This is a full-time position that offers the opportunity to contribute to the success of our ... Provide technical assistance and troubleshooting support to customers via email, chat, or phone
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
... email support, and Intercom chat support. We are looking for a hands-on CS leader who can both ... This is a full-time hourly role with a rate of $30-$40/hour , depending on experience, leadership ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
... email support, and Intercom chat support. We are looking for a hands-on CS leader who can both ... This is a full-time hourly role with a rate of $30-$40/hour , depending on experience, leadership ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
... email support, and Intercom chat support. We are looking for a hands-on CS leader who can both ... This is a full-time hourly role with a rate of $30-$40/hour , depending on experience, leadership ...
Quick apply
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
... email support, and Intercom chat support. We are looking for a hands-on CS leader who can both ... This is a full-time hourly role with a rate of $30-$40/hour , depending on experience, leadership ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · On-site +1
$30 - $40/hr
... email support, and Intercom chat support. We are looking for a hands-on CS leader who can both ... This is a full-time hourly role with a rate of $30-$40/hour , depending on experience, leadership ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · On-site +1
$30 - $40/hr
... email support, and Intercom chat support. We are looking for a hands-on CS leader who can both ... This is a full-time hourly role with a rate of $30-$40/hour , depending on experience, leadership ...
Customer Support Specialist
$17.25 - $23.25/hr
Manage inbound and outbound customer interactions via phone, chat, email, and other communication ... Monday-Friday: 8:00am-5:00pm, occasional Saturdays Position Classification : Full-Time, Hourly, Non ...
Customer Support Specialist
$17.25 - $23.25/hr
Manage inbound and outbound customer interactions via phone, chat, email, and other communication ... Monday-Friday: 8:00am-5:00pm, occasional Saturdays Position Classification : Full-Time, Hourly, Non ...
Client Care Specialist
Greenwood, IN · On-site
$15.50 - $20.50/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
Quick apply
Client Care Specialist
Greenwood, IN · On-site
$15.50 - $20.50/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
Client Care Specialist
Greenwood, IN · On-site
$16 - $19/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
Client Care Specialist
Greenwood, IN · On-site
$16 - $19/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
Client interactions will include phone, email, chat and demo support. DUTIES AND RESPONSIBILITIES ... and full-time Team Members, including: * Medical, Dental and Vision Insurance * Health Savings ...
Client interactions will include phone, email, chat and demo support. DUTIES AND RESPONSIBILITIES ... and full-time Team Members, including: * Medical, Dental and Vision Insurance * Health Savings ...
Customer Service Agent
$17.13/hr
Excellent native-level written and verbal communication skills in language of support, with 2 years experience in customer support for said language (chat, voice, email) working with direct consumers ...
Customer Service Agent
$17.13/hr
Excellent native-level written and verbal communication skills in language of support, with 2 years experience in customer support for said language (chat, voice, email) working with direct consumers ...
Full Time Email Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do full time email chat support jobs pay per hour?
As of Jul 15, 2026, the average hourly pay for full time email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What is the difference between Full Time Email Chat Support vs Customer Service Representative?
| Aspect | Full Time Email Chat Support | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, digital communication | In-office or remote, phone and in-person interactions |
| Required Skills | Written communication, typing speed, email/chat tools | Verbal communication, problem-solving, interpersonal skills |
| Common Certifications | Customer service certifications, computer proficiency | Customer service or sales certifications often preferred |
| Industry Usage | Customer support, tech, e-commerce | Retail, telecom, hospitality, tech |
Full Time Email Chat Support primarily involves assisting customers through written communication via email and chat platforms, focusing on written skills and digital tools. Customer Service Representatives often handle a broader range of interactions, including phone calls and in-person support, requiring strong verbal skills. Both roles are essential in customer support industries but differ mainly in communication methods and work environment.
What cities are hiring for Full Time Email Chat Support jobs? Cities with the most Full Time Email Chat Support job openings:
What are the most commonly searched types of Email Chat Support jobs? The most popular types of Email Chat Support jobs are:
What states have the most Full Time Email Chat Support jobs? States with the most job openings for Full Time Email Chat Support jobs include:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 days ago
Aureon rating
4.5
Based on 6 frontline employees who took The Breakroom Quiz
206th of 210 rated it services
Job description
Job Responsibilities:
What can Aureon offer you?
Required Education:
Required Skills:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988