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Full Time Email Chat Agent Jobs (NOW HIRING)

Immersion Consulting

Contact Center Agent

Annapolis, MD · On-site

$16 - $21.75/hr

The Contact Center Agent role is key to ensuring exceptional service for millions of customers, and ... Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels.

Learning Care Group

IT Help Desk Agent

Novi, MI · On-site +1

$23.42 - $26.50/hr

... issues via phone, email, chat, and ticketing systems. The L1 agent triages incoming requests ... Employees are eligible for a variety of health and welfare benefits based on their Full-time or ...

ROAD iD

Customer Experience Agent - Full-Time

Covington, KY · On-site

$15 - $20.25/hr

Create sustainable relationships and trust with customers through interactive email, phone, chat ... Benefits This is a full-time opportunity with perks that include: * Medical, Dental, and Vision ...

ROAD iD

Customer Experience Agent - Full-Time

Covington, KY · On-site

$15 - $20.25/hr

Create sustainable relationships and trust with customers through interactive email, phone, chat ... Benefits This is a full-time opportunity with perks that include: * Medical, Dental, and Vision ...

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...

RevOne Companies

Client Care Specialist

Greenwood, IN · On-site

$15.50 - $20.50/hr

Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Customer Service Agent Location: San Jose CA 95113 Duration: 12+month Rate:$17.13/Hr on W2 The ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...

RevOne Companies

Client Care Specialist

Greenwood, IN · On-site

$16 - $19/hr

Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...

RemX

Be Seen First

Consumer Experience Agent

Jacksonville, FL · On-site

$19/hr

Consumer Experience Agent Job Type: Full-Time Location: Jacksonville, FL 32218 (Brand new office ... Provide support to customers via phone, email, chat, SMS, and social media. * Assist with product ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

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All JobsEmail Chat Agent JobsFull Time Email Chat Agent Jobs

Full Time Email Chat Agent information

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How much do full time email chat agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for full time email chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Email Chat Agent vs Customer Support Representative?

AspectFull Time Email Chat AgentCustomer Support Representative
CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote or office-based, handling email and chat inquiriesOffice or remote, handling calls, emails, and live chat
Industry UsageCustomer service, e-commerce, tech supportRetail, telecom, tech companies
Search & Comparison IntentYesYes

Both roles involve assisting customers, but Full Time Email Chat Agents primarily handle online chat and email support remotely, focusing on written communication. Customer Support Representatives may handle multiple channels, including calls and in-person interactions, often in a physical office. While credentials and skills overlap, the main difference lies in communication channels and work environment.

What cities are hiring for Full Time Email Chat Agent jobs? Cities with the most Full Time Email Chat Agent job openings:
What are the most commonly searched types of Email Chat Agent jobs? The most popular types of Email Chat Agent jobs are:
Full Time Email Chat Agent jobs near you

Remote Customer Support Representative / Live Chat Agent

Qureos Inc

Philadelphia, PA • Remote

$27 - $40/hr

Full-time

Posted 21 days ago

Job description

Remote Customer Support Representative / Live Chat Agent
Job Overview
Audacy, a leading digital media company specialising in audio entertainment, is seeking a dedicated and professional Remote Customer Support Representative to join our team. As a key member of our support staff, you will be the first point of contact for our listeners, providing exceptional service primarily through live chat. You will play a crucial role in ensuring a seamless and positive user experience across our network of radio stations, podcasts, and digital platforms. This is a full-time, remote position, offering the flexibility to work from home while being part of a dynamic and innovative team. We are looking for a proactive individual with excellent communication skills and a passion for helping others.
This role offers a competitive salary of $27 - $40 USD per hour.
Key Responsibilities
 

  • Respond promptly and professionally to customer enquiries via live chat, email, and other digital communication channels.
  • Provide accurate and helpful information regarding Audacy’s products, services, and content.
  • Troubleshoot and resolve technical issues related to streaming services, mobile applications, and website functionality.
  • Efficiently manage and prioritise multiple customer conversations simultaneously.
  • Document all customer interactions, issues, and resolutions accurately within our CRM system.
  • Identify recurring customer issues and escalate complex problems to the appropriate internal teams for resolution.
  • Gather customer feedback to help our product and content teams improve the overall user experience.
  • Maintain a high level of customer satisfaction by demonstrating empathy, patience, and a deep understanding of our services.

Qualifications and Skills
 

  • Proven experience in a customer support, helpdesk, or similar client-facing role, with a strong emphasis on written communication.
  • Exceptional written and verbal communication skills in English, with a keen eye for detail and grammar.
  • Demonstrable experience using live chat software and CRM systems.
  • Strong problem-solving skills and the ability to think critically to find effective solutions for customers.
  • The ability to work independently and manage your time effectively in a remote setting.
  • A patient, empathetic, and customer-focused attitude.
  • Familiarity with digital media, streaming services, or the audio entertainment industry is highly desirable.
  • Proficiency with standard office software and the ability to learn new systems quickly.


Benefits
Audacy is committed to the well-being and growth of our employees. We offer a competitive salary and a supportive work environment where you can develop your skills and advance your career in the digital media industry. Join us and become part of a team that is passionate about delivering engaging audio experiences to listeners across the United States.

Apply