Agent, Chat
$14.25 - $19/hr
Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.
New
$14.25 - $19/hr
Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.
New
$14.25 - $19/hr
Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.
New
Sunnyvale, CA · On-site
$151K - $196K/yr
As a Google Chat Technical Program Manager driving Chat Agent Quality, you will join the ... From pre-computed summaries for email threads, summaries for meetings, and videos created from a ...
Sunnyvale, CA · On-site
$151K - $196K/yr
As a Google Chat Technical Program Manager driving Chat Agent Quality, you will join the ... From pre-computed summaries for email threads, summaries for meetings, and videos created from a ...
Miami, FL · Remote
$15.25 - $20.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
... email and Windstar Website Chat agent contacts. * Assist in the overall revenue goals of the ... For full-time employees, Windstar offers a comprehensive benefits package including: Medical ...
Miami, FL · Remote
$15.25 - $20.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
... email and Windstar Website Chat agent contacts. * Assist in the overall revenue goals of the ... For full-time employees, Windstar offers a comprehensive benefits package including: Medical ...
Sunnyvale, CA · On-site
$151K - $196K/yr
As a Google Chat Technical Program Manager driving Chat Agent Quality, you will join the ... From pre-computed summaries for email threads, summaries for meetings, and videos created from a ...
Sunnyvale, CA · On-site
$151K - $196K/yr
As a Google Chat Technical Program Manager driving Chat Agent Quality, you will join the ... From pre-computed summaries for email threads, summaries for meetings, and videos created from a ...
Norcross, GA · On-site
$19 - $21/hr
JOB SUMMARY The Client Success Agent role is suited to a candidate who already has hands-on ... Handle inbound and outbound customer calls, email, and chat inquiries, and guide customers on ...
Quick apply
Norcross, GA · On-site
$19 - $21/hr
JOB SUMMARY The Client Success Agent role is suited to a candidate who already has hands-on ... Handle inbound and outbound customer calls, email, and chat inquiries, and guide customers on ...
Annapolis, MD · On-site
$16 - $21.75/hr
The Contact Center Agent role is key to ensuring exceptional service for millions of customers, and ... Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels.
Annapolis, MD · On-site
$16 - $21.75/hr
The Contact Center Agent role is key to ensuring exceptional service for millions of customers, and ... Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels.
$16 - $21.75/hr
The Contact Center Agent role is key to ensuring exceptional service for millions of customers, and ... Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels.
$16 - $21.75/hr
The Contact Center Agent role is key to ensuring exceptional service for millions of customers, and ... Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels.
$15.25 - $20.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Digital Support Agent provides customer assistance through non-voice channels, including chat, email, and SMS. This role emphasizes written communication, multitasking, and delivering accurate ...
$15.25 - $20.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Digital Support Agent provides customer assistance through non-voice channels, including chat, email, and SMS. This role emphasizes written communication, multitasking, and delivering accurate ...
$15.25 - $20.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Overview: The Digital Support Agent provides customerassistancethrough non-voice channels, including chat, email, and SMS. This role emphasizes written communication, multitasking, and ...
$15.25 - $20.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Overview: The Digital Support Agent provides customerassistancethrough non-voice channels, including chat, email, and SMS. This role emphasizes written communication, multitasking, and ...
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Apply now Job no: 498035 Work type: Student Employment ... phone, email, chat, and in person) in a fast-paced environment. - Supports all Information ...
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Apply now Job no: 498035 Work type: Student Employment ... phone, email, chat, and in person) in a fast-paced environment. - Supports all Information ...
Big Rapids, MI · On-site
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Job no: 498035 Work type: Student Employment - General ... phone, email, chat, and in person) in a fast-paced environment. - Supports all Information ...
Big Rapids, MI · On-site
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Job no: 498035 Work type: Student Employment - General ... phone, email, chat, and in person) in a fast-paced environment. - Supports all Information ...
Winston Salem, NC · On-site
$14.25 - $19.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Winston-Salem, NC Job Type: Full-Time | Entry-Level | On-site Join a Leader in Automotive ... email, chat, and text. Whether you're coming from hospitality, retail, tech support, call centers ...
Winston Salem, NC · On-site
$14.25 - $19.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Winston-Salem, NC Job Type: Full-Time | Entry-Level | On-site Join a Leader in Automotive ... email, chat, and text. Whether you're coming from hospitality, retail, tech support, call centers ...
Novi, MI · Hybrid
$23.42 - $26.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... via phone, email, chat, and ticketing systems. The Level 1 agent triages incoming requests ... Employees are eligible for a variety of health and welfare benefits based on their Full-time or ...
Novi, MI · Hybrid
$23.42 - $26.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... via phone, email, chat, and ticketing systems. The Level 1 agent triages incoming requests ... Employees are eligible for a variety of health and welfare benefits based on their Full-time or ...
Standish, MI · On-site
$12.75 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...
Standish, MI · On-site
$12.75 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...
Novi, MI · On-site
$23.42 - $26.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... via phone, email, chat, and ticketing systems. The Level 1 agent triages incoming requests ... Employees are eligible for a variety of health and welfare benefits based on their Full-time or ...
Novi, MI · On-site
$23.42 - $26.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... via phone, email, chat, and ticketing systems. The Level 1 agent triages incoming requests ... Employees are eligible for a variety of health and welfare benefits based on their Full-time or ...
Operating in a fast-paced environment, this role requires exceptional multitasking skills to manage incoming chat, email, and secure messaging inquiries simultaneously. The Agent assists members with ...
Operating in a fast-paced environment, this role requires exceptional multitasking skills to manage incoming chat, email, and secure messaging inquiries simultaneously. The Agent assists members with ...
Greenwood, IN · On-site
$15.50 - $20.50/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
Quick apply
Greenwood, IN · On-site
$15.50 - $20.50/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
$15.50 - $20.50/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
$15.50 - $20.50/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
Greenwood, IN · On-site
$16 - $19/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
Greenwood, IN · On-site
$16 - $19/hr
Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ... Working Conditions * Full-time positions (40 hours per week) * Work schedule may require ...
$17.13/hr
Customer Service Agent Location: San Jose CA 95113 Duration: 12+month Rate:$17.13/Hr on W2 The ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...
$17.13/hr
Customer Service Agent Location: San Jose CA 95113 Duration: 12+month Rate:$17.13/Hr on W2 The ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...
$5.29 - $7.06
0% of jobs
$7.06 - $8.83
0% of jobs
$8.83 - $10.60
0% of jobs
$10.60 - $12.37
2% of jobs
$12.37 - $14.14
13% of jobs
$14.63 is the 25th percentile. Wages below this are outliers.
$14.14 - $15.91
38% of jobs
$15.91 - $17.68
11% of jobs
$19.45 is the 75th percentile. Wages above this are outliers.
$17.68 - $19.45
11% of jobs
$19.45 - $21.22
14% of jobs
$21.22 - $22.99
6% of jobs
$22.99 - $24.76
5% of jobs
$5
$17
$24
| Aspect | Full Time Email Chat Agent | Customer Support Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; excellent communication skills | High school diploma or equivalent; strong communication skills |
| Work Environment | Remote or office-based, handling email and chat inquiries | Office or remote, handling calls, emails, and live chat |
| Industry Usage | Customer service, e-commerce, tech support | Retail, telecom, tech companies |
| Search & Comparison Intent | Yes | Yes |
Both roles involve assisting customers, but Full Time Email Chat Agents primarily handle online chat and email support remotely, focusing on written communication. Customer Support Representatives may handle multiple channels, including calls and in-person interactions, often in a physical office. While credentials and skills overlap, the main difference lies in communication channels and work environment.
Cities with the most Full Time Email Chat Agent job openings:
The most popular types of Email Chat Agent jobs are:
JOB DESCRIPTION
JOB TITLE: Agent, Chat
Department: Operations
Reports To: Supervisor
Supervisory Responsibilities: None
Date: 5/13/2020
__________________
Summary/Objective: Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively. They need to be able to manage several conversations at once while still providing the best support possible to the customers.
Main Duties and Responsibilities:
Receive and Promptly Respond to customer queries
Document Issues and resolutions
Learn about new products and services
Identify possible website issues
Data Entry
Customer Service
Comply with all established policies (General, Security of Information, Compliance) and Standards of conduct established by KM2. Your duties will include but not be restricted to the above.
Other responsibilities or duties as assigned by direct supervisor
Education / Experience / Credentials
High School minimum
Call center - chat experience (preferred, not required)
Competencies/Skills
Strong command of the English language - both written and comprehension
Engages Proactively - ability to drive the conversation, ask relevant questions
Multitasks Effectively
Strong customer service skills
Computer literacy / navigation
Problem-solving skills
Organization skills
Great attitude
Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigne