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Full Time Email Chat Agent Jobs (NOW HIRING)

Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

... Type: Full-Time, Remote Working Hours: U.S. Business Hours (LATAM-Friendly) About the Role At ... Email * Chat You'll act as a key point of contact for patients, helping them navigate services ...

Internal Career Site

Chat Lead

Houston, TX · On-site +1

... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...

Internal Career Site

Chat Lead

Miami, FL · On-site +1

... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...

ibex

Backoffice Representative

Crittenden, NY · On-site

$15 - $20.50/hr

We know a quality agent makes the difference for customers and how a great customer experience ... When necessary the option to flex from backoffice, email, chat and voice lobs Qualifications ...

ParentSquare

Customer Support Agent, Tier 2

$27 - $29/hr

... channels (email, chat, and phone) without ever sacrificing the customer experience. As an ... Utilizing Zendesk Agent Co-Pilot and taking detailed, accurate notes on all interactions within our ...

McKesson

Agent Operator

Fort Worth, TX · On-site

... across email, chat, and voice. This is a hands-on operator role inside the Agentic Service ... Applicants must be currently authorized to work in the United States on a fulltime basis without ...

McKesson

Agent Operator

Fort Worth, TX · On-site

... across email, chat, and voice. This is a hands-on operator role inside the Agentic Service ... Applicants must be currently authorized to work in the United States on a fulltime basis without ...

McKesson Corporation

Agent Operator

Fort Worth, TX · On-site

... across email, chat, and voice. This is a hands-on operator role inside the Agentic Service ... Applicants must be currently authorized to work in the United States on a fulltime basis without ...

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Full Time Email Chat Agent information

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$5

$17

$24

How much do full time email chat agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for full time email chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Email Chat Agent vs Customer Support Representative?

AspectFull Time Email Chat AgentCustomer Support Representative
CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote or office-based, handling email and chat inquiriesOffice or remote, handling calls, emails, and live chat
Industry UsageCustomer service, e-commerce, tech supportRetail, telecom, tech companies
Search & Comparison IntentYesYes

Both roles involve assisting customers, but Full Time Email Chat Agents primarily handle online chat and email support remotely, focusing on written communication. Customer Support Representatives may handle multiple channels, including calls and in-person interactions, often in a physical office. While credentials and skills overlap, the main difference lies in communication channels and work environment.

What cities are hiring for Full Time Email Chat Agent jobs?

Cities with the most Full Time Email Chat Agent job openings:

What are the most commonly searched types of Email Chat Agent jobs?

The most popular types of Email Chat Agent jobs are:

What are popular job titles related to Full Time Email Chat Agent jobs?

For Full Time Email Chat Agent jobs, the most frequently searched job titles are:

Full Time Email Chat Agent jobs near you

Remote Licensed Agents

Parsippany, NJ • Remote

Gould Staffing / Employment Solutions
See more jobs at Gould Staffing / Employment Solutionsexternal

$18/hr

Full-time

Re-posted 19 days ago

Key responsibilities

  • Act as an insurance advisor and customer service advocate by answering questions, updating and verifying member information, and reviewing policy and plan benefits.

  • Handle inbound and outbound calls, emails, and chat interactions in a call center environment regarding customer requests.

  • Maintain accurate records of client interactions and utilize internal and external software to document activities.

Job description

Employment Solutions is currently seeking SEVERAL skilled and experienced Licensed insurance agent/Accident and Health for Open Enrollment season. Equipment will be provided.
  • Must have a valid Accident and Health license
  • Training start date for this role will be 9/14/26
  • This is a full-time position which will require a flexible work schedule between 8am – 8pm CST, Monday –Sunday.
  • Pay rate- $18.00/hour

Position Overview:
Core responsibility will be to act as an insurance advisor and customer service advocate. Answering questions regarding various programs, updating and verifying member information, reviewing policy and plan benefits, etc. 
Essential Functions of Customer Service Representative
  • Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling!
  • Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software.
  • Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution.
  • Use decision-support tools to respond to common customer work/service order inquires and requests.
  • Demonstrates personal commitment by adhering to company guidelines, policy and professional code of ethics and participate in an inclusive environment where people can contribute their best.
  • Participate in regular staff meetings, coaching sessions, training, and scheduled meetings with leadership
  • Identify personal development and/or training needs.
  • Provide an excellent customer experience in all interactions.
The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned.
Minimum Qualifications
High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required.
Knowledge, Skills & Abilities
  • Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support.
  • Proven customer service, operations support, and problem resolution skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Courteous and empathetic with strong customer service orientation.
  • Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization.
  • Ability to work independently with strong sense of focus, task -oriented, nonjudgmental, and clear sense of boundaries.
  • Ability to think critically and make decisions using sound judgement, experience, and existing tools/resources, including applicable rules/regulations.
  • Must be willing to work in a collaborative, fast-paced, structured team environment and adapt quickly to change.
  • Must have a fast and reliable internet connection.

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