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Front Desk Representative Jobs (NOW HIRING)

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

Front Desk Representative

Miami, FL

$13.25 - $16.25/hr

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet patients as they arrive, check them in, book appointments, answer phone calls, and collect ...

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

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Front Desk Representative information

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How much do front desk representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for front desk representative in the United States is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Representative, and why are they important?

To thrive as a Front Desk Representative, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with reservation software, phone systems, and office management tools such as Microsoft Office is often required. Outstanding communication, professionalism, and the ability to multitask in a fast-paced environment are crucial soft skills. These competencies ensure efficient front desk operations, positive guest experiences, and smooth coordination within the organization.

What are some common challenges Front Desk Representatives face, and how can they overcome them?

Front Desk Representatives often encounter challenges such as managing high volumes of guests during peak hours, handling difficult or dissatisfied clients, and balancing multiple administrative tasks simultaneously. To overcome these challenges, effective time management, strong communication skills, and a calm, solution-oriented approach are essential. Many Front Desk Representatives find that familiarizing themselves with company policies and regularly updating their knowledge of reservation systems and customer service best practices helps them handle these situations professionally and efficiently.

What are Front Desk Representatives?

Front Desk Representatives are professionals who serve as the first point of contact for visitors, clients, or patients at an organization. Their primary responsibilities include greeting guests, answering phone calls, managing appointments, and providing general administrative support. They play a crucial role in creating a positive first impression and ensuring smooth operations at the front desk. Strong communication and organizational skills are essential for this role, and Front Desk Representatives often handle a variety of tasks to support both staff and visitors.

What is the difference between Front Desk Representative vs Receptionist?

AspectFront Desk RepresentativeReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporate sectorsCommon in healthcare, hospitality, business offices
Search & Comparison IntentOften compared for customer service roles at front desksOften compared for administrative front desk roles

Both roles involve greeting visitors, answering phones, and providing information. However, a Front Desk Representative typically works in hospitality or healthcare settings, focusing on guest or patient interactions, while a Receptionist often handles administrative tasks in various office environments. The roles overlap in customer service skills but differ slightly in industry focus and specific responsibilities.

More about Front Desk Representative jobs
What cities are hiring for Front Desk Representative jobs? Cities with the most Front Desk Representative job openings:
What states have the most Front Desk Representative jobs? States with the most job openings for Front Desk Representative jobs include:
What are popular job titles related to Front Desk Representative jobs? For Front Desk Representative jobs, the most frequently searched job titles are:
Infographic showing various Front Desk Representative job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $33,374 per year, or $16 per hour.

Front Desk Representative

Hydrology Wellness

Miami, FL

$16 - $18/hr

Part-time

Posted 3 days ago


Job description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Wellness resources

Benefits/Perks
  • Flexible Schedule
  • Great work-life balance
  • Ongoing training
  • Employee Discount
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving wellness center. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
  • Greet customers as they arrive and provide an excellent customer experience
  • Answer phone calls and schedule appointments
  • Assist clients with paperwork, including consent forms
  • Maintain a clean and inviting environment
  • Provide general customer service and attend to the needs of customers throughout their services
Qualifications
  • Two or more years of experience as a receptionist or similar role is preferred
  • Excellent communication skills with a commitment to customer service
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software
  • Excellent multi-tasking skills