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Front Desk Receptionist Manager Jobs (NOW HIRING)

Front Desk Receptionist

Lansdale, PA

$14.50 - $18.75/hr

Responsibilities Front Desk Receptionist: * Answer and manage the central phone system, directing calls appropriately * Greet and assist visitors, ensuring proper screening procedures * Perform ...

Front Desk Receptionist

Indianapolis, IN

$14.25 - $18.50/hr

Front Desk Receptionist Location: Indianapolis, IN 46204 | Onsite | Front desk receptionists are ... Organizational and multitasking abilities to manage multiple tasks simultaneously without errors

Front Desk Receptionist

Miami, FL

$14.25 - $18.50/hr

Front Desk Receptionist Overview We are seeking a dedicated and professional Front Desk ... Manage multi-line phone systems, directing calls appropriately and taking messages as needed also ...

Front Desk Receptionist

Deptford, NJ · On-site

$15.50 - $16/hr

) Confidential Job Posting - Front Desk Receptionist A skilled nursing facility in New Jersey is ... Manage conference room calendars * Receive, sort & forward incoming mail * Coordinate express mail ...

... Desk Receptionist to join our team at the Institute of Metabolism, Endocrine and Diabetes ... This position is responsible for greeting patients, managing front-office communications, and ...

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Front Desk Receptionist Manager information

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How much do front desk receptionist manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for front desk receptionist manager in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Receptionist Manager, and why are they important?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.

What are some common challenges faced by Front Desk Receptionist Managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What does a Front Desk Receptionist Manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What cities are hiring for Front Desk Receptionist Manager jobs? Cities with the most Front Desk Receptionist Manager job openings:
What are the most commonly searched types of Front Desk Receptionist jobs? The most popular types of Front Desk Receptionist jobs are:
What states have the most Front Desk Receptionist Manager jobs? States with the most job openings for Front Desk Receptionist Manager jobs include:

$19 - $20/hr

Other

Medical, Life, Retirement, PTO

Posted 22 days ago


Job description

Front Desk Receptionist

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.

Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):

  • Greet patients upon arrival and address questions and concerns
  • Answer incoming calls, provide information, transfer calls, and take messages as needed
  • Schedule appointments and manage multiple provider calendars
  • Register new patients and update existing patient demographics and financial information
  • Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
  • Maintain and update patient records through data entry, faxing, and scanning
  • Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
  • Review and update accounts receivable/payable changes since prior visits
  • Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
  • Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
  • Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
  • Prepare and process daily reports, deposit slips, and upload financial records to shared files
  • Review billing claims and denials; gather required information from providers or patients to resolve issues
  • Support additional office tasks and projects as needed

Front Desk Receptionist Required Skills and Experience:

  • High School Diploma or GED equivalent
  • 2+ years of administrative support experience in a medical environment preferred
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
  • Excellent customer service and interpersonal skills
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public
  • Strong communication, multi-tasking, and problem-solving skills
  • Ability to thrive in a fast-paced and demanding work environment
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times
  • Sound judgment and discretion in handling sensitive information
  • Team-oriented mindset, flexibility, and a willingness to learn
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems

Front Desk Receptionist Pay Range:

  • $19 - $20/hr based on experience

Front Desk Receptionist Benefits Offered:

  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off (PTO)
  • Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.