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Front Desk Receptionist Manager Jobs in Utica, NY

Oneida Center

Receptionist

Utica, NY

$16.25/hr

Oneida Center is hiring a Front Desk Receptionist in Utica, NY. Duties Include: * Greet visitors ... Maintain and manages calendars for conference rooms * Receive, sort and forward incoming mail

Centers Health Care

Receptionist

Utica, NY · On-site

$16.25/hr

) Oneida Center is hiring a Front Desk Receptionist in Utica, NY. Duties Include: * Greet visitors ... Maintain and manages calendars for conference rooms * Receive, sort and forward incoming mail

YMCA

RECEPTIONIST FRONT DESK

Rome, NY

$14.25 - $18.25/hr

Attends required abuse risk management training. * Adheres to procedures related to managing high-risk activities and supervising youth. * Reports suspicious or inappropriate behaviors and policy ...

Rome Health

Receptionist

Rome, NY

$15 - $19.75/hr

Responsibilities * Ensure reception area and front desk operations are fully functional and ... Manage multiple responsibilities efficiently in a fast-paced environment Qualifications * High ...

Rome Health

Receptionist

Rome, NY · On-site

$15 - $19.75/hr

Responsibilities * Ensure reception area and front desk operations are fully functional and ... Manage multiple responsibilities efficiently in a fast-paced environment Qualifications * High ...

Rome Health

Receptionist

Rome, NY · On-site

$16 - $17/hr

Responsibilities * Ensure reception area and front desk operations are fully functional and ... Manage multiple responsibilities efficiently in a fast-paced environment Qualifications * High ...

YMCA

RECEPTIONIST FRONT DESK

Rome, NY

$15.50/hr

Attends required abuse risk management training. * Adheres to procedures related to managing high-risk activities and supervising youth. * Reports suspicious or inappropriate behaviors and policy ...

Rome Health

Receptionist

Rome, NY · On-site

$16 - $17/hr

Responsibilities * Ensure reception area and front desk operations are fully functional and ... Manage multiple responsibilities efficiently in a fast-paced environment Qualifications * High ...

Planet Fitness

Front Desk Associate

Rome, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

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Front Desk Receptionist Manager information

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$10

$17

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How much do front desk receptionist manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for front desk receptionist manager in Utica, NY is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Receptionist Manager, and why are they important?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.

What are some common challenges faced by Front Desk Receptionist Managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What does a Front Desk Receptionist Manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are the most commonly searched types of Front Desk Receptionist jobs in Utica, NY? The most popular types of Front Desk Receptionist jobs in Utica, NY are:
What cities near Utica, NY are hiring for Front Desk Receptionist Manager jobs? Cities near Utica, NY with the most Front Desk Receptionist Manager job openings:
Front Desk Receptionist Manager jobs near you
Infographic showing various Front Desk Receptionist Manager job openings in Utica, NY as of May 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,518 per year, or $17.1 per hour.

Lodge Front Desk Receptionist

Turning Stone Enterprises

Verona, NY • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Turning Stone Enterprises rating

6.6

Company rating: 6.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Job Requirements

Starting Pay Rate: $17.00 hourly

Swing and Sunrise Shift Flexibility Required

Join our dynamic team as we redefine the standard for guest service! As a key player in our receptionist team, you will be at the forefront of creating unforgettable experiences for our guests. Your commitment to excellence and passion for hospitality will shine through as you ensure each guest is not just satisfied but delighted with their stay. Be part of a workplace that values dedication, fosters a positive environment, and thrives on delivering exceptional service. Elevate your career in hospitality with us, where every interaction is an opportunity to make a lasting impression. Join us in creating a world where guest satisfaction is not just a goal but a daily triumph.

What you will do as a Lodge Receptionist:                    

  • Always acknowledges the guest waiting at reception. Greets the guests initially by using their name.
  • Effectively answer any guest questions. Direct guests to proper areas for answers to questions. Follow through on guest issues to ensure they are resolved. Exhibit a sincere desire to comply with guests' requests.
  • Consistently places all registration materials into the guest's hand. Provides a copy of bill in the guest's hands during check out. Confirms the payment method.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.


Work Experience

To be successful as a Lodge Receptionist, you'll need:

  • Experience in a guest contact position
  • Ability to be able to type 40 words per minute
  • Excellent verbal and written communication
  • Ability to stand/walk for long periods of time and lift up to 35 pounds.

What we value:

  • Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
  • Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
  • Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose Turning Stone Enterprises?

  • Paid weekly
  • Variety of schedules
  • Paid time off
  • Tuition assistance
  • Career-building professional development
  • Discounts from dining to fuel to concerts
  • Team Member appreciation events
  • Quality healthcare and dental benefits
  • A robust 401k retirement plan
  • Dealer School
  • Finance Scholarship Program
  •  

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!


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Employment Type: FULL_TIME

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