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Freelance Text Chat Support Jobs (NOW HIRING)

Student Support Specialist

Palmetto, FL ยท On-site

$16.25 - $22/hr

Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...

Contact Center Agent I

Grand Rapids, MI ยท On-site

$15.50 - $21.25/hr

The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...

Contact Center Agent I

Dewitt, MI ยท On-site

$13.50 - $18.50/hr

The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...

Contact Center Agent I

Grand Rapids, MI ยท On-site

$15 - $20.50/hr

The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...

Contact Center Agent I

Grand Rapids, MI ยท On-site

$15.50 - $21.25/hr

The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...

... support daily editorial content on Fox News Media platforms including Fox News Channel, Fox ... Typeset and proofread text-based artwork such as promos, factoids, and infographics * Animate full ...

New

Peer Support (CPSS) - Mobile

Flint, MI ยท On-site

$21 - $24/hr

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Peer Support (CPSS) - Mobile

Flint, MI ยท On-site

$21 - $24/hr

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Peer Support (CPSS) - Mobile

Flint, MI ยท On-site

$21 - $24/hr

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Develop high-converting email subject lines, preview text, and headline hooks * Create compelling ... Support ongoing website updates, launches, and seasonal campaign refreshes * Help maintain a ...

Customer Service Representative - Remote

$16.50 - $22.25/hr

This person will provide world-class customer support through email, text, chat, and occasionally the phone. They will be working directly to ensure a smooth experience by providing support and ...

Develop high-converting email subject lines, preview text, and headline hooks * Create compelling ... Support ongoing website updates, launches, and seasonal campaign refreshes * Help maintain a ...

... text, chat, and social media. The Insurance Agent will also play a key role in processing new ... support our recruitment process. By continuing with the interview, you consent to this use. Text ...

Showing results 41-60

Freelance Text Chat Support information

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$9

$16

$20

How much do freelance text chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for freelance text chat support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Freelance Text Chat Support vs Customer Service Representative?

AspectFreelance Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, freelance basis, flexible hoursTypically in-office or call center, fixed hours
CredentialsBasic communication skills, sometimes customer service experienceHigh school diploma, customer service training often preferred
Employer & IndustryFreelance platforms, online companiesCorporations, retail, telecom, and service industries
Work NatureHandling online chats, providing support via textHandling calls, emails, and in-person interactions

Freelance Text Chat Support involves remote, flexible online chat assistance, often on a freelance basis, while Customer Service Representatives typically work in a fixed environment providing support via calls or in-person. Both roles require strong communication skills, but the freelance role offers more flexibility and independence.

More about Freelance Text Chat Support jobs
What cities are hiring for Freelance Text Chat Support jobs? Cities with the most Freelance Text Chat Support job openings:
What are the most commonly searched types of Text Chat Support jobs? The most popular types of Text Chat Support jobs are:
What states have the most Freelance Text Chat Support jobs? States with the most job openings for Freelance Text Chat Support jobs include:
Infographic showing various Freelance Text Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Student Support Specialist

Life Surge

Palmetto, FL โ€ข On-site

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Title: Student Support Specialist


Employment Type: Full Time, 40 hours/week

Reports to: Customer Care Manager


FLSA Status: Non-Exempt


Who We Are

SurgeU is a mission-driven parent company overseeing a family of brands, including Life Surge, focused on faith-based business education and empowerment. One of the fastest-growing organizations in the country, Life Surge/SurgeU exists to inspire, train, and equip people to build their personal impact in ways that glorify God. By producing 30+ annual events and providing financial education to thousands around the nation, we do just that.

We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate each other, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company!

Opportunity

Life Surge/SurgeU is seeking a passionate Student Enrollment Representative, who desires to help and encourage others. This person will play a crucial role in ensuring the satisfaction and success of our users. They will be responsible for providing timely and effective support to address inquiries, resolve issues, and enhance the overall user experience on our platform. Serving as the primary point of contact for users, demonstrating exceptional communication skills, they will utilize communication tools such as calls, texts, and live chats to help students succeed in their learning journey.

Essential Duties

  • Proactively welcome new students and take them through an exceptional admissions experience
  • Passionately deliver prompt and professional response to students via phone, email, text chat, live chat and other appropriate communication means
  • Troubleshoot, evaluate, resolve, triage calls and support issues per company guidelines
  • Support all student access to applicable platforms including online student communities and online student classes
  • Provide support activity, including resetting of passwords, software setup and internet connectivity
  • Support online classroom components including; event management, recordings, and instructor support
  • Provide feedback regarding the quality of online instructor delivery
  • Input data into student support tracking systems or CRM relative to online education and student support
  • Support reporting requests for management,and continuously seek opportunities to enhance customer support processes and procedures to improve efficiency and effectiveness
  • Support management via online classroom as it pertains to online education operations topics
  • Deliver software training to online instructors as needed

Qualifications

  • Work-related experience required in the areas of customer service, contact centers, customer support and database administration
  • Maintain a friendly and professional demeanor
  • Computer proficiency: Windows PC, Mac (helpful), Multiple Browsers, Internet Navigation, CRM Experience(HubSpotPreferred), Microsoft Office products, Entry level knowledge in computer hardware and software technology
  • Excellent oral and written communication skills required
  • Adept at providing accurate, professional, friendly, patient, composed and polite service when answering phones, monitoring/supporting virtual classrooms, answering emails and responding to verbal requests inside and outside of the organization
  • A desire to support students and apply critical thinking to resolve their issues
  • Must be very detail-oriented, able to handle multiple tasks simultaneously and able to adapt to shifting priorities
  • Adjust hours based on market-needs

Job Benefits

  • Health, Dental, Vision, Life, Holiday and Paid Time Off
  • Non-corporate, casual, entrepreneurial, comfortable,fun,and proactive work environment
  • High-level performers, disciplined, and self-motivated people will do VERY WELL in this environment

Life Surge/SurgeU is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.