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Freelance Text Chat Support Jobs in Reston, VA (NOW HIRING)

KBR

Senior IT Customer Support

Alexandria, VA

Teams Chat: Courteous, prompt, and grammatically precise real-time chat etiquette for fluid text-based troubleshooting and collaborative inner-team routing. * Telephone Support: Excellent phone ...

KBR

Senior IT Customer Support

Alexandria, VA · On-site

Teams Chat: Courteous, prompt, and grammatically precise real-time chat etiquette for fluid text-based troubleshooting and collaborative inner-team routing. * Telephone Support: Excellent phone ...

KBR, Inc.

Senior IT Customer Support

Alexandria, VA · On-site

Teams Chat: Courteous, prompt, and grammatically precise real-time chat etiquette for fluid text-based troubleshooting and collaborative inner-team routing. * Telephone Support: Excellent phone ...

National Academy of Sciences

Editor

Washington, DC · On-site

$73K - $92K/yr

Edits text and graphics for publication, including articles, manuscripts, reports, websites ... May hire, train, supervise, and evaluate support staff or serve in a lead capacity. ESSENTIAL JOB ...

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All JobsText Chat Support JobsFreelance Text Chat Support JobsFreelance Text Chat Support Jobs in Reston, VA

Freelance Text Chat Support information

See Reston, VA salary details

$10

$16

$21

How much do freelance text chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for freelance text chat support in Reston, VA is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Freelance Text Chat Support vs Customer Service Representative?

AspectFreelance Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, freelance basis, flexible hoursTypically in-office or call center, fixed hours
CredentialsBasic communication skills, sometimes customer service experienceHigh school diploma, customer service training often preferred
Employer & IndustryFreelance platforms, online companiesCorporations, retail, telecom, and service industries
Work NatureHandling online chats, providing support via textHandling calls, emails, and in-person interactions

Freelance Text Chat Support involves remote, flexible online chat assistance, often on a freelance basis, while Customer Service Representatives typically work in a fixed environment providing support via calls or in-person. Both roles require strong communication skills, but the freelance role offers more flexibility and independence.

What job categories do people searching Freelance Text Chat Support jobs in Reston, VA look for? The top searched job categories for Freelance Text Chat Support jobs in Reston, VA are:
Freelance Text Chat Support jobs near you

Freelance Stenographic Court Reporter

Neal R Gross & Co

Washington, DC • On-site

Full-time

Re-posted 11 days ago

Job description

Neal R. Gross and Co. is a premier provider of court reporting and legal support services in Washington, DC, known for our commitment to accuracy, reliability, and client satisfaction. We pride ourselves on delivering exceptional service and value to our clients in the legal profession.

Position Overview:

We are seeking skilled Freelance Stenographic Court Reporters to capture and document legal proceedings, including depositions, arbitrations, and administrative hearings. This role demands precision, with the ability to deliver fully verbatim transcripts in ASCII and/or RTF format according to client specifications.

Location: Washington DC

Key Responsibilities:

  • Record a complete and accurate transcript of legal proceedings using advanced stenographic methods.
  • Ensure that final transcripts meet high standards of accuracy and formatting, delivered in ASCII and/or RTF format according to the client’s templates and style guidelines.
  • Manage and organize notes, ensuring that sensitive information is handled securely and professionally.
  • Capture and provide backup audio recording to court reporting agency

Requirements

Qualifications:

  • Proven experience as a stenographic court reporter, preferably with a background covering depositions, arbitrations, and administrative hearings.
  • Real-time transcription skills, with the necessary equipment and software to display real-time text.
  • Thorough knowledge of legal terminology, courtroom and deposition protocols, and confidentiality standards.
  • Strong organizational skills and attention to detail, with the ability to meet tight deadlines and adapt to different client needs.
  • Reliable transportation and availability for in-person assignments within the Washington, D.C. metro area.
  • Proficiency in using CAT software and maintaining dictionaries for real-time output.

Preferred Qualifications:

  • NCRA Certification or relevant to stenographic court reporting.

Bonus Qualifications

  • Ability to provide real-time transcription services, allowing immediate access to text for attorneys and other legal professionals during proceedings.
  • Real-time transcription equipment and software to display real-time text.

Benefits

Additional Perks:

  • Opportunities for regular assignments within a network of established clients.
  • Flexible schedule with the option to accept assignments based on availability

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.