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Part Time 121 Text Chat Jobs (NOW HIRING)

Dispatcher

La Mesa, CA · On-site

$20/hr

... text, chat, phone and email - Collaborate with office manager - Assist in managing fleet ... Type: Part-time Schedule: 4:30 pm - 8:30 pm (M-F) 8:00 am - 12:00 pm (or 8:00 am - 4:30 pm if ...

Dispatcher

La Mesa, CA · On-site

$20/hr

... text, chat, phone and email - Collaborate with office manager - Assist in managing fleet ... Type: Part-time Schedule: 4:30 pm - 8:30 pm (M-F) 8:00 am - 12:00 pm (or 8:00 am - 4:30 pm if ...

... text, chat, phone and email - Collaborate with office manager - Assist in managing fleet ... Type: Part-time Schedule: 4:30 pm - 8:30 pm (M-F) 8:00 am - 12:00 pm (or 8:00 am - 4:30 pm if ...

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... PartTime Shift(s) Available: 3rd Compensation: $21.05/hr Benefits Information * $2.00/hr shift ...

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Part Time 121 Text Chat information

What is the difference between Part Time 121 Text Chat vs Customer Service Representative?

AspectPart Time 121 Text ChatCustomer Service Representative
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Required SkillsExcellent written communication, typing speed, problem-solvingVerbal communication, interpersonal skills, problem-solving
CredentialsHigh school diploma often sufficient; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience preferred
Industry UsageCommon in e-commerce, tech support, online servicesRetail, telecom, hospitality, various sectors

Part Time 121 Text Chat roles focus on online written communication via chat platforms, ideal for those with strong typing skills and comfort with digital interactions. Customer Service Representatives often handle calls and in-person inquiries, requiring verbal communication skills. Both roles may require similar credentials but differ mainly in communication method and work environment.

More about Part Time 121 Text Chat jobs
What are the most commonly searched types of 121 Text Chat jobs? The most popular types of 121 Text Chat jobs are:
Infographic showing various Part Time 121 Text Chat job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.
988 Text and Chat Counselor - Part-Time (11119)

988 Text and Chat Counselor - Part-Time (11119)

Baltimore Crisis Response, INC

Baltimore, MD • On-site

$22 - $24/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

988 Text and Chat Counselor    
 Baltimore, Maryland   
 $22.00-$24.00 Hourly     
 Part – Time | Shifts: 2:00AM-10:00PM| Every other Saturday and Sunday

Being the Leader Communities Need in Moments of Crisis.


About Us

CarePoint Response, Inc. (CPR) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.


The Opportunity

We’re seeking a 988 Text and Chat Crisis Counselor to join CarePoint Response, Inc. (CPR) as part of our expanding crisis services team. In this role, you’ll be the first line of support for individuals reaching out through the 988 Suicide & Crisis Lifeline digital platforms — offering calm, compassionate, and life-saving care through text and chat.

You’ll connect with people experiencing emotional distress, suicidal thoughts, or mental health crises — providing immediate support, conducting risk assessments, and helping individuals find safety and hope in difficult moments. Using empathy, active listening, and trauma-informed techniques, you’ll guide each conversation with care and professionalism.


What You’ll Do

  • Respond promptly to incoming text and chat messages through the 988 Lifeline platform
  • Engage with users using active listening, empathy, and evidence-based crisis intervention techniques.
  • Conduct suicide risk assessments and escalate high-risk situations to supervisors or emergency services as needed.
  • Maintain professional boundaries, cultural humility, and trauma-informed care practices at all times.
  • Provide appropriate referrals to local mental health services, shelter, substance use treatment, or other resources.
  • Document all interactions accurately and promptly in electronic records per agency and legal requirements.
  • Participate in regular supervision, debriefings, and training sessions.
  • Uphold confidentiality and adhere to HIPAA and 988 Lifeline standards.

Qualifications

  • High school diploma or equivalent (Associate’s or bachelor’s in psychology, social work, counseling, or related field preferred). 

Experience

  • Strong typing, written communication, and crisis de-escalation skills.
  •  Comfort working with diverse populations, including LGBTQIA+, youth, people in active mental health or substance-related crisis.
  • Bilingual or multilingual skills are preferred.

Work Environment & Equipment

  • May require some onsite training
  • Remote position with required internet connectivity and private, quiet workspace
  • Equipment provided (laptop, headset)
  • Must adhere to all HIPAA and confidentiality requirements

Why Join CPR
 Medical, Dental, and Vision Insurance.
 403(b) Retirement Plan with employer match.
 Generous PTO – Vacation, Sick, Personal, and Holidays.
 Tuition Reimbursement & Professional Development Support.
 Be part of an innovative, impact-driven team shaping the future of crisis care.


Make a Difference. Lead with Compassion.
This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.

 Apply today and become a guiding force for change.