As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Volunteer
Oakland, CA · On-site
Oakland, CA Description The purpose of the volunteer position is to answer calls or text/chat conversations from community members seeking support. Key Responsibilities This role will support the ...
Volunteer
Oakland, CA · On-site
Oakland, CA Description The purpose of the volunteer position is to answer calls or text/chat conversations from community members seeking support. Key Responsibilities This role will support the ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family--where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family--where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Quick apply
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Quick apply
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...
Quick apply
... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...
... device we support. You'll own the roadmap and the engineering org behind it: building rich ... Lead, grow, and develop a team of software engineers building the in-game text chat platform ...
... device we support. You'll own the roadmap and the engineering org behind it: building rich ... Lead, grow, and develop a team of software engineers building the in-game text chat platform ...
Appointment Setter
Houston, TX · On-site
$15/hr
... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...
Appointment Setter
Houston, TX · On-site
$15/hr
... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...
This is a senior-level role that will be expected to produce client-ready work without support from ... Expert-level proficiency in Adobe InDesign (including layout features like styles, text wrap ...
This is a senior-level role that will be expected to produce client-ready work without support from ... Expert-level proficiency in Adobe InDesign (including layout features like styles, text wrap ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Student Support Specialist
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
Quick apply
Student Support Specialist
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Quick apply
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Freelance Text Chat Support information
See salary details
$9.86 - $10.84
1% of jobs
$10.84 - $11.82
1% of jobs
$11.82 - $12.81
3% of jobs
$12.81 - $13.79
6% of jobs
$13.79 - $14.77
11% of jobs
$14.90 is the 25th percentile. Wages below this are outliers.
$14.77 - $15.76
19% of jobs
The median wage is $16.17 / hr.
$15.76 - $16.74
19% of jobs
$17.48 is the 75th percentile. Wages above this are outliers.
$16.74 - $17.72
18% of jobs
$17.72 - $18.71
11% of jobs
$18.71 - $19.69
6% of jobs
$19.69 - $20.67
3% of jobs
$9
$16
$20
How much do freelance text chat support jobs pay per hour?
What is the difference between Freelance Text Chat Support vs Customer Service Representative?
| Aspect | Freelance Text Chat Support | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, freelance basis, flexible hours | Typically in-office or call center, fixed hours |
| Credentials | Basic communication skills, sometimes customer service experience | High school diploma, customer service training often preferred |
| Employer & Industry | Freelance platforms, online companies | Corporations, retail, telecom, and service industries |
| Work Nature | Handling online chats, providing support via text | Handling calls, emails, and in-person interactions |
Freelance Text Chat Support involves remote, flexible online chat assistance, often on a freelance basis, while Customer Service Representatives typically work in a fixed environment providing support via calls or in-person. Both roles require strong communication skills, but the freelance role offers more flexibility and independence.

$22 - $24/hr
Full-time, Part-time
Re-posted 8 days ago
Milan Laser Hair Removal rating
7.5
Based on 15 frontline employees who took The Breakroom Quiz
3rd of 41 rated hair and beauty
Job description
Omaha, Nebraska • In-Person • Part-Time
Now Starting at $19.00 per hour – Recently Increased Base Pay!
Who We Are
Not your average call center—that’s the Milan difference.
Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 39 states and continued growth, we’re expanding quickly—and our call center is the engine that drives it all.
This is a high-energy, team-first environment where people support each other, celebrate wins, and take pride in creating great client experiences. You’ll be surrounded by people who work hard, move fast, and genuinely enjoy what they do.
This role is the launching point for your Milan career. You’ll gain hands-on experience, learn the business from the inside out, and build a strong foundation for growth into:
- A full-time Client Coordinator (inbound sales) role
- Higher-earning, performance-based positions
- Opportunities across Milan’s corporate and field teams
About the Role
This is where the client experience comes to life.
As a Part-Time Client Services team member, you’ll support clients across the country through inbound calls, email, chat, and text. You’ll help schedule appointments, answer questions about their hair-free journey, resolve account needs, and assist new callers exploring a consultation.
Every interaction matters—you’ll create experiences that feel clear, helpful, and personal.
This role is fast-paced and high-volume. You’ll balance accuracy, efficiency, and strong service while delivering consistent experiences that reflect Milan’s standards.
Compensation
- Base Pay: $19.00 per hour
- Additional earnings through hourly differentials and commission
- Top performers earn $22–$24/hour total
Schedule
- 16–24 hours per week
- 4–5 hour shifts
- Morning, evening, and weekend availability required
Business Hours:
- Monday–Thursday: 7:30 AM – 8:00 PM
- Friday–Saturday: 7:00 AM – 8:00 PM
- Sunday: 8:00 AM – 6:30 PM
Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available and part-time team members are encouraged to apply.
What You’ll Do
Client Support & Experience
- Respond to inbound calls, emails, texts, and chat from current clients
- Support appointment scheduling and assist with account questions
- Deliver empathetic, confident, solutions-focused service
- Assist inbound leads and help guide them toward booking consultations
Operational Excellence
- Follow standard processes and scripting to ensure consistency
- Accurately document all client interactions
- Manage multiple conversations and systems at once
Performance & Team Environment
- Meet productivity and customer service expectations
- Participate in coaching, feedback, and development conversations
- Support team initiatives and continuous improvements
What You Bring
Minimum Requirements
- High school diploma or equivalent
- 1+ year of customer service experience in a fast-paced environment
- Ability to multitask across phone, email, and chat
- Strong written and verbal communication skills
- Typing speed of at least 60 WPM
- Proven reliability, professionalism, and strong attendance
- Ability to handle sensitive information with confidentiality
- Comfort working in a structured, metric-driven environment
Preferred Experience
- Call center experience
- Multi-channel customer support (phone, chat, email)
- Appointment scheduling or similar workflows
Behavioral Strengths
- Customer Obsessed: Creates positive, supportive client experiences
- Drive for Results: Takes ownership and meets expectations
- Coachable: Open to feedback and eager to grow
- Calm Under Pressure: Thrives in high-volume environments
- Collaborative: Communicates clearly and supports the team
Availability Requirements
- 16–24 hours per week
- Must be able to work morning or evening shifts
- Weekend availability required
Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available.
Equal Opportunity Employer.
#INDCC1
What Milan Laser Hair Removal employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Milan Laser Hair Removal
Sourced by ZipRecruiter
Industry
Health and personal care stores
Company size
1,001 - 5,000 Employees
Headquarters location
Omaha, NE, US
Year founded
2012