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Freelance Text Chat Support Jobs (NOW HIRING)

CL Support Services LLC

Appointment Setter

Houston, TX · On-site

$15/hr

... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...

ROKA

Copywriter (Contract / Freelance)

Austin, TX · On-site

Develop high-converting email subject lines, preview text, and headline hooks * Create compelling ... Support ongoing website updates, launches, and seasonal campaign refreshes * Help maintain a ...

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

$21 - $24/hr

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

ROKA

Copywriter (Contract / Freelance)

Austin, TX

Develop high-converting email subject lines, preview text, and headline hooks * Create compelling ... Support ongoing website updates, launches, and seasonal campaign refreshes * Help maintain a ...

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

$21 - $24/hr

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground

Mobile Peer Support Specialist

Flint, MI

$21 - $24/hr

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Scotsman Ice

Field Support Technician

Vernon Hills, IL

$19.25 - $26.25/hr

Provides technical support to customers by phone, text, chat and logs information for each call in database. • Reviews and verifies labor warranty claims for processing. • Supports National ...

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Freelance Text Chat Support information

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How much do freelance text chat support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for freelance text chat support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Freelance Text Chat Support vs Customer Service Representative?

AspectFreelance Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, freelance basis, flexible hoursTypically in-office or call center, fixed hours
CredentialsBasic communication skills, sometimes customer service experienceHigh school diploma, customer service training often preferred
Employer & IndustryFreelance platforms, online companiesCorporations, retail, telecom, and service industries
Work NatureHandling online chats, providing support via textHandling calls, emails, and in-person interactions

Freelance Text Chat Support involves remote, flexible online chat assistance, often on a freelance basis, while Customer Service Representatives typically work in a fixed environment providing support via calls or in-person. Both roles require strong communication skills, but the freelance role offers more flexibility and independence.

More about Freelance Text Chat Support jobs
What cities are hiring for Freelance Text Chat Support jobs? Cities with the most Freelance Text Chat Support job openings:
What are the most commonly searched types of Text Chat Support jobs? The most popular types of Text Chat Support jobs are:
What states have the most Freelance Text Chat Support jobs? States with the most job openings for Freelance Text Chat Support jobs include:
What job categories do people searching Freelance Text Chat Support jobs look for? The top searched job categories for Freelance Text Chat Support jobs are:
Freelance Text Chat Support jobs near you
Infographic showing various Freelance Text Chat Support job openings in the United States as of July 2026, with employment types broken down into 55% Full Time, 7% Part Time, 1% Temporary, 36% Contract, and 1% Summer. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Freelance Sr. Designer/Art Director (Remote)

Quatrain Creative

Orlando, FL • Remote

Full-time

Re-posted 20 days ago

Job description

Application Requirements

U.S. applicants only.

  • 4-6 samples of multi-page or long-form content design (ebook, annual report, guide, publication, case study, etc.)
  • Include your desired rate in your cover letter

Applications without relevant samples and a rate will not be considered.


Position Overview

Quatrain Creative is seeking senior-level graphic designers for long-term freelance partnerships. This is a remote, per-project freelance opportunity with a primary focus on long-form content design, including ebooks, whitepapers, guides, and case studies, with occasional one-pagers or infographics.

This is a senior-level role that will be expected to produce client-ready work without support from a creative/art director. We will supply client brand guidelines (if available) and loose direction from the client.

Expert-level proficiency in Adobe InDesign (including layout features like styles, text wrap, parent pages, etc.) is required.

Reliability, proactive communication, and consistent adherence to deadlines are essential.

Please include samples of relevant design work (ebooks, annual reports, case studies, etc.) along with your full portfolio PDF or URL.

*Only applications that include a portfolio with relevant examples will be considered.

Due to cyclical hiring needs, this is a standing posting. While we review every application, we'll reach out as project needs arise.


The ideal candidate:
  • Has 5+ years of graphic design experience in a senior-level design role.
  • Has deep expertise in long-form content and layout design.
  • Has experience working directly with clients to develop design briefs and shape design direction.
  • Is quick, reliable, and able to develop highly polished, professional work without the aid of a creative director and with minimal rounds of revisions needed.
  • Has experience developing InDesign templates for multi-page documents, applying a strong mastery of layout design principles in setting up document grids, columns, typography styles, and hierarchy while successfully incorporating and elevating the client's brand.
  • Can expertly translate copy-heavy documents into visually engaging designs, independently identifying statistics and other information to highlight as infographics, sidebars, and callouts.
  • Ensures consistency throughout documents and produces work that is free of technical errors like ragged edges, odd line breaks, widows, orphans, etc.
  • Can work autonomously, seeking real-world examples to familiarize themselves with the client's brand and voice and produce compelling, on-brand work with engaging visuals.
  • Can deliver high-quality work on time, free of errors, and communicate closely with Quatrain leadership on projects.
  • Possesses excellent project management, time management, and communication skills.
  • Fluent in written and spoken English.
Preferred qualifications:
  • Experience leading and mentoring junior designers.
  • Available for quick turnaround projects.
  • Works primarily as a self-employed freelance designer we are looking for a long-term working relationship with a designer who can become an integral part of our freelance team.
  • Experience designing for a B2B or C-suite audience.
  • Experience designing for clients in industries like tech, education, and finance.
This may not be a good fit if:
  • Your experience does not include long-form content design.
  • You're primarily focused on branding, UI/UX, packaging, or illustration.
  • You need the help of an art director or creative director to produce client-ready work.
  • You are not highly proficient in Adobe InDesign.