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Fraud Representative Jobs (NOW HIRING)

Towne Bank

Fraud Analyst I

Suffolk, VA · On-site

$52K - $65K/yr

The Fraud Department assists the Bank's businesses to prevent, identify, and report check and ... The physical demands described here are representative of those that must be met by an employee to ...

Seacoast Bank

Fraud Analyst (Temporary)

Winter Park, FL · On-site

Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB ...

Georgia

Investigator - Medicaid Fraud

Atlanta, GA · On-site

$50/hr

Investigator - Medicaid Fraud Job Requisition ID: JR0000000386 Number of Openings: 1 Shift: Day ... legal representation of the highest quality to the agencies, officers and employees of state ...

Contact-Government-Services,-LL

Fraud Auditor

Omaha, NE · On-site

$75 - $110/hr

Fraud Analyst Employment Type: Full Time Department: Litigation Support CGS seeks a Fraud Analyst ... Professionally engaging with witnesses, persons of interest, and representatives of local, state ...

Seacoast Bank

Fraud Analyst (Temporary)

Tampa, FL · On-site

Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB ...

Seacoast Bank

Fraud Analyst (Temporary)

Naples, FL · On-site

Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB ...

Towne Family of Companies

Fraud Analyst I

Suffolk, VA · On-site

$52K - $65K/yr

The Fraud Department assists the Bank's businesses to prevent, identify, and report check and ... The physical demands described here are representative of those that must be met by an employee to ...

Seacoast Bank

Fraud Analyst (Temporary)

Sarasota, FL · On-site

Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB ...

Bank & Investment Group

Fraud Analyst I

Suffolk, VA · On-site

$52K - $65K/yr

The Fraud Department assists the Bank's businesses to prevent, identify, and report check and ... The physical demands described here are representative of those that must be met by an employee to ...

Seacoast Bank

Fraud Analyst (Temporary)

Sarasota, FL · On-site

Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB ...

Seacoast Bank

Fraud Analyst (Temporary)

Miami, FL · On-site

Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB ...

Seacoast Bank

Fraud Analyst (Temporary)

Ocala, FL · On-site

Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB ...

Seacoast Bank

Fraud Analyst (Temporary)

Stuart, FL · On-site

Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB ...

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Fraud Representative information

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How much do fraud representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for fraud representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a fraud representative do?

A Fraud Representative is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the banking, finance, or retail sectors. They review suspicious transactions, communicate with customers to verify account activity, and work closely with law enforcement or other departments to resolve fraud cases. Their goal is to protect both the company and its clients from financial losses due to fraud, while ensuring a positive customer experience. Effective Fraud Representatives possess strong analytical skills, attention to detail, and the ability to handle sensitive information confidentially.

What are the key skills and qualifications needed to thrive as a fraud representative, and why are they important?

To thrive as a Fraud Representative, you need strong analytical skills, attention to detail, and a background in finance, business, or criminal justice. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required, along with any relevant certifications such as Certified Fraud Examiner (CFE). Excellent communication, problem-solving abilities, and integrity are essential soft skills for investigating suspicious activity and interacting with clients. These skills ensure accurate identification and resolution of fraudulent transactions, protecting both customers and the organization.

What are the most common challenges faced by fraud representatives, and how can they be managed effectively?

Fraud Representatives often encounter challenges such as handling high volumes of suspicious activity alerts, working under time pressure to prevent losses, and communicating with customers who may be distressed or frustrated. Successfully managing these challenges involves strong analytical skills, excellent communication, and the ability to stay calm under pressure. Most organizations provide robust training and ongoing support, as well as team collaboration tools to help representatives share insights and best practices. Building experience in this role prepares you for advancement opportunities in fraud prevention, risk analysis, or supervisory positions.

What is the difference between Fraud Representative vs Fraud Analyst?

AspectFraud RepresentativeFraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like ACFEBachelor's degree often preferred; certifications like CFE beneficial
Work EnvironmentCustomer service settings, call centers, financial institutionsOffice-based, data analysis, investigation teams
Employer & Industry UsageFinancial services, insurance, retailBanking, credit card companies, financial institutions
Comparison Search IntentUnderstanding entry-level fraud roles, customer interactionAnalyzing fraud patterns, data investigation

While both Fraud Representatives and Fraud Analysts work to combat fraud, Fraud Representatives typically handle customer interactions and initial fraud reports, focusing on customer service. Fraud Analysts perform in-depth data analysis and investigations to identify fraud patterns. The roles often overlap in industry and required credentials, but differ mainly in daily responsibilities and focus areas.

Is it hard to become a fraud representative?

Becoming a fraud representative typically requires strong attention to detail, good communication skills, and knowledge of fraud detection tools and procedures. Many employers prefer candidates with customer service experience or a background in finance or law enforcement, and some roles may require specific certifications or training programs. Overall, the difficulty depends on the employer's requirements and the individual's relevant skills and experience.

What degree do I need to work in a fraud representative role?

A fraud representative typically does not require a specific degree but often benefits from a high school diploma or equivalent. Some employers prefer candidates with postsecondary education in fields like criminal justice, finance, or business, and strong skills in investigation, communication, and familiarity with fraud detection tools are important.

What qualifications do I need to work in fraud representative?

A fraud representative typically needs a high school diploma or equivalent; some employers prefer post-secondary education or relevant certifications. Strong communication skills, attention to detail, and knowledge of fraud detection tools or software are important. Prior experience in customer service, finance, or security can be beneficial.
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Fraud Representative jobs near you
Infographic showing various Fraud Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Fraud Analyst I

Towne Bank

Suffolk, VA • On-site

$52K - $65K/yr

Full-time

Posted 9 days ago

TowneBank rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

24th of 175 rated banks

Job description

Primary Purpose:

This position is a part of the Fraud Management Department, a team that is integral to TowneBank’s efforts in the fight against money laundering and fraud. The Fraud Department assists the Bank’s businesses to prevent, identify, and report check and deposit fraud through processes implemented to protect the Bank and its members. The Fraud investigations team works to support the branches and other lines of business in the investigation of fraudulent and suspicious activity.

The Fraud Analyst I’s primary objective is to investigate anomalous activity through internal referrals and escalated system generated alerts for check and deposit suspicious fraud activity. The Analyst is responsible for preparing well written narratives, obtaining documentation to support the results of investigations conducted, and preparing Suspicious Activity Reports (SARs) when applicable.  

The good-faith compensation range for this role is expected to be $52,000.00 to $65,500.00 annually based on the role, market, internal equity, and candidate qualifications.

Essential Responsibilities:

  • Conduct investigations of unusual activity patterns identified through escalated alerts and internal referrals using internal bank systems, open-source searches, and transaction history analysis.
  • Recommend case decisions to management while documenting results of case investigations by preparing supporting documentation and SAR forms to be filed with FinCEN.
  • Conduct 90-day follow-up reviews to determine if there is continued suspicious activity.
  • Monitor identified compromised accounts.
  • Provide support to branch personnel on fraud incidents, completing reports and affidavits.
  • Review and process internal SAR Referral notifications regarding fraudulent activity submitted by branch/department personnel.


Minimum Required Skills & Competencies:

  • 1-3 years of banking experience and working knowledge of branch and/or loan operations.
  • 1 year of fraud, risk management, or compliance experience, helpful if previous skills with fraud transaction review.
  • Ability to comply with regulatory deadlines.
  • Knowledge of bank products and services.
  • Ability to handle confidential customer information with discretion.
  • Ability to work independently within a team setting.
  • Detail oriented with good organizational skills.
  • Strong written and verbal communication skills.
  • Working knowledge of Microsoft Office Suite (Outlook, Excel, Word).
  • Perform other duties as assigned.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).


      Desired Skills & Competencies:

      • Demonstrated ability to identify fraudulent checks and deposits in a retail setting.
      • General knowledge of federal requirements under the Bank Secrecy Act and familiarity with FFIEC BSA/AML Manual guidelines.
      • Experience in a financial institution with asset size $10B and over.

      Physical Requirements:

      • Express or exchange ideas by means of the spoken word via email and verbally.
      • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
      • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
      • Not substantially exposed to adverse environmental conditions.
      • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

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