client services representative II Las Vegas, Nevada To proceed with your application, you must be ... Identifies client needs and recommends solutions when fraud has been identified * Records data ...
client services representative II Las Vegas, Nevada To proceed with your application, you must be ... Identifies client needs and recommends solutions when fraud has been identified * Records data ...
Client Services Representative II Bilingual Spanish
Las Vegas, NV · On-site
$15 - $18.75/hr
Client Services Representative II Bilingual Spanish Las Vegas, Nevada To proceed with your ... Identifies client needs and recommends solutions when fraud has been identified * Records data ...
Client Services Representative II Bilingual Spanish
Las Vegas, NV · On-site
$15 - $18.75/hr
Client Services Representative II Bilingual Spanish Las Vegas, Nevada To proceed with your ... Identifies client needs and recommends solutions when fraud has been identified * Records data ...
Call Center Representative
Las Vegas, NV · Remote
$19/hr
Call Center Representatives handle requests provide explanations regarding benefits and plan ... Detail oriented, flexible, and self-motivated Be aware of employment fraud. All email ...
Call Center Representative
Las Vegas, NV · Remote
$19/hr
Call Center Representatives handle requests provide explanations regarding benefits and plan ... Detail oriented, flexible, and self-motivated Be aware of employment fraud. All email ...
Call Center Representative
Las Vegas, NV · On-site
$19/hr
Call Center Representatives handle requests provide explanations regarding benefits and plan ... Detail oriented, flexible, and self-motivated Be aware of employment fraud. All email ...
Call Center Representative
Las Vegas, NV · On-site
$19/hr
Call Center Representatives handle requests provide explanations regarding benefits and plan ... Detail oriented, flexible, and self-motivated Be aware of employment fraud. All email ...
Customer Service Representative - Bilingual (Temporary)
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Quick apply
Apply Early
Customer Service Representative - Bilingual (Temporary)
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Apply Early
Customer Service Representative - Bilingual (Temporary)
Las Vegas, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Quick apply
Customer Service Representative - Bilingual (Temporary)
Las Vegas, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Reno - $21.63 per hour
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Reno - $21.63 per hour
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Reno - $21.63 per hour
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Reno - $21.63 per hour
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Reno - $21.63 per hour
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Reno - $21.63 per hour
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Reno - $21.63 per hour
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Reno - $21.63 per hour
Reno, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Las Vegas - $21.63 per hour
Las Vegas, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Las Vegas - $21.63 per hour
Las Vegas, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Las Vegas - $21.63 per hour
Las Vegas, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
Customer Service Representative - Bilingual (Temporary) Las Vegas - $21.63 per hour
Las Vegas, NV · On-site
$21.63/hr
Job Title: Customer Services Representative - Bilingual Reports To: Eligibility Supervisor ... Must pass Medicare/Medicaid fraud screening. * Must obtain Community Health Worker Certification ...
client services representative II
Las Vegas, NV · On-site
$25 - $27.63/hr
Identifies client needs and recommends solutions when fraud has been identified * Records data captured during client interactions accurately * Identifies and escalates through appropriate channels ...
client services representative II
Las Vegas, NV · On-site
$25 - $27.63/hr
Identifies client needs and recommends solutions when fraud has been identified * Records data captured during client interactions accurately * Identifies and escalates through appropriate channels ...
client services representative II
$25 - $27.63/hr
Identifies client needs and recommends solutions when fraud has been identified * Records data captured during client interactions accurately * Identifies and escalates through appropriate channels ...
client services representative II
$25 - $27.63/hr
Identifies client needs and recommends solutions when fraud has been identified * Records data captured during client interactions accurately * Identifies and escalates through appropriate channels ...
The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ... fraud. All information and credentials submitted in your application must be truthful and complete.
The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ... fraud. All information and credentials submitted in your application must be truthful and complete.
Pharmacy Tech Support / Call Center Rep (Work from Home)
Las Vegas, NV · On-site +1
$18/hr
The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ... fraud. All information and credentials submitted in your application must be truthful and complete.
Pharmacy Tech Support / Call Center Rep (Work from Home)
Las Vegas, NV · On-site +1
$18/hr
The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ... fraud. All information and credentials submitted in your application must be truthful and complete.
The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ... fraud. All information and credentials submitted in your application must be truthful and complete.
The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ... fraud. All information and credentials submitted in your application must be truthful and complete.
Identifies client needs and recommends solutions when fraud has been identified * Records data captured during client interactions accurately * Identifies and escalates through appropriate channels ...
Identifies client needs and recommends solutions when fraud has been identified * Records data captured during client interactions accurately * Identifies and escalates through appropriate channels ...
Client Services Representative II Bilingual Spanish
Las Vegas, NV · On-site
$25 - $27.63/hr
Identifies client needs and recommends solutions when fraud has been identified * Records data captured during client interactions accurately * Identifies and escalates through appropriate channels ...
Client Services Representative II Bilingual Spanish
Las Vegas, NV · On-site
$25 - $27.63/hr
Identifies client needs and recommends solutions when fraud has been identified * Records data captured during client interactions accurately * Identifies and escalates through appropriate channels ...
Customer Service Representative-Mountain/Pacific Time Zones Only
Reno, NV · Remote
$34K - $59K/yr
As a Customer Service Representative, you will provide routine service support to PNC customers who ... Fraud Detection and Prevention, Knowledge of a Specific Customer Support Function, Managing ...
Customer Service Representative-Mountain/Pacific Time Zones Only
Reno, NV · Remote
$34K - $59K/yr
As a Customer Service Representative, you will provide routine service support to PNC customers who ... Fraud Detection and Prevention, Knowledge of a Specific Customer Support Function, Managing ...
Fraud Representative information
See Nevada salary details
$11.02 - $12.51
4% of jobs
$12.51 - $14
9% of jobs
$15.14 is the 25th percentile. Wages below this are outliers.
$14 - $15.49
15% of jobs
$15.49 - $16.98
20% of jobs
The median wage is $17.10 / hr.
$16.98 - $18.47
19% of jobs
$19.15 is the 75th percentile. Wages above this are outliers.
$18.47 - $19.96
17% of jobs
$19.96 - $21.45
7% of jobs
$21.45 - $22.94
4% of jobs
$22.94 - $24.43
2% of jobs
$24.43 - $25.92
1% of jobs
$25.92 - $27.42
1% of jobs
$11
$18
$27
How much do fraud representative jobs pay per hour?
Is fraud a good career?
What is the difference between Fraud Representative vs Fraud Analyst?
| Aspect | Fraud Representative | Fraud Analyst |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications like ACFE | Bachelor's degree often preferred; certifications like CFE beneficial |
| Work Environment | Customer service settings, call centers, financial institutions | Office-based, data analysis, investigation teams |
| Employer & Industry Usage | Financial services, insurance, retail | Banking, credit card companies, financial institutions |
| Comparison Search Intent | Understanding entry-level fraud roles, customer interaction | Analyzing fraud patterns, data investigation |
While both Fraud Representatives and Fraud Analysts work to combat fraud, Fraud Representatives typically handle customer interactions and initial fraud reports, focusing on customer service. Fraud Analysts perform in-depth data analysis and investigations to identify fraud patterns. The roles often overlap in industry and required credentials, but differ mainly in daily responsibilities and focus areas.
What qualifications do fraud jobs require?
How much does a fraud specialist earn?
What qualifications do I need to work in fraud?
What does a Fraud Representative do?
What are the key skills and qualifications needed to thrive as a Fraud Representative, and why are they important?
What are the most common challenges faced by Fraud Representatives, and how can they be managed effectively?

Job description
client services representative II
Las Vegas, Nevada
To proceed with your application, you must be at least 18 years of age.
Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Las-Vegas/client-services-representative-II_26021941)
Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.
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To proceed with your application, you must be at least 18 years of age.
Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Las-Vegas/client-services-representative-II_26021941)
Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Responsibilities:
-
Identifies client needs and recommends solutions when fraud has been identified
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Records data captured during client interactions accurately
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Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
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Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
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Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls
Required Qualifications:
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1+ years of customer/client service experience, including experience handling difficult client situations
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Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives
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Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
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Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
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Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
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Communicates effectively and confidently with all clients to make their financial lives better
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Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections
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Comfortable receiving ongoing performance feedback and coaching
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Ability to learn and adapt to new information and technology platforms
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Minimum of an intermediate level of proficiency with computers and current technology
Desired Qualifications:
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1+ years of experience in the banking/financial industry
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1+ years of experience working in a client service capacity?
Skills:
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Attention to Detail
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Customer Service Management
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Customer and Client Focus
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Issue Management
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Active Listening
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Adaptability
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Client Solutions Advisory
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Data Collection and Entry
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Problem Solving
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Account Management
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Analytical Thinking
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Client Experience Branding
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Fraud Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster.
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
About Bank of America Business
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
1998