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Fraud Representative Jobs in Florida (NOW HIRING)

Houston Fitness Partners

$10/hr

Member Service Representative Pay type: Hourly Pay Rate: $10/HR Planet Fitness is one of the ... We have been made aware of an increasing number of hiring fraud schemes across numerous platforms.

Houston Fitness Partners

$10/hr

Member Service Representative Pay type: Hourly Pay Rate: $10/HR Planet Fitness is one of the ... We have been made aware of an increasing number of hiring fraud schemes across numerous platforms.

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Fraud Representative information

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How much do fraud representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for fraud representative in Florida is $13.49, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.38 per hour, depending on experience, location, and employer.

Is fraud a good career?

A career as a fraud representative involves investigating and preventing financial crimes, requiring strong analytical skills and attention to detail. It can offer stable employment and opportunities for advancement in the security and compliance fields, often involving training on fraud detection tools and industry regulations.

What is the difference between Fraud Representative vs Fraud Analyst?

AspectFraud RepresentativeFraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like ACFEBachelor's degree often preferred; certifications like CFE beneficial
Work EnvironmentCustomer service settings, call centers, financial institutionsOffice-based, data analysis, investigation teams
Employer & Industry UsageFinancial services, insurance, retailBanking, credit card companies, financial institutions
Comparison Search IntentUnderstanding entry-level fraud roles, customer interactionAnalyzing fraud patterns, data investigation

While both Fraud Representatives and Fraud Analysts work to combat fraud, Fraud Representatives typically handle customer interactions and initial fraud reports, focusing on customer service. Fraud Analysts perform in-depth data analysis and investigations to identify fraud patterns. The roles often overlap in industry and required credentials, but differ mainly in daily responsibilities and focus areas.

What qualifications do fraud jobs require?

Fraud representative roles typically require a high school diploma or equivalent, with some employers preferring post-secondary education or relevant certifications. Strong attention to detail, analytical skills, and familiarity with fraud detection tools or software are important, along with good communication abilities. Prior experience in customer service or investigations can be beneficial.

How much does a fraud specialist earn?

A fraud specialist typically earns between $40,000 and $70,000 annually, depending on experience, location, and employer. Entry-level roles may start lower, while experienced professionals with certifications can earn higher salaries. The role often requires strong analytical skills and knowledge of fraud detection tools.

What qualifications do I need to work in fraud?

To work as a fraud representative, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in fields like criminal justice, finance, or business. Strong analytical skills, attention to detail, knowledge of fraud detection tools, and experience with customer service or investigations are also important qualifications.

What does a Fraud Representative do?

A Fraud Representative is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the banking, finance, or retail sectors. They review suspicious transactions, communicate with customers to verify account activity, and work closely with law enforcement or other departments to resolve fraud cases. Their goal is to protect both the company and its clients from financial losses due to fraud, while ensuring a positive customer experience. Effective Fraud Representatives possess strong analytical skills, attention to detail, and the ability to handle sensitive information confidentially.

What are the key skills and qualifications needed to thrive as a Fraud Representative, and why are they important?

To thrive as a Fraud Representative, you need strong analytical skills, attention to detail, and a background in finance, business, or criminal justice. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required, along with any relevant certifications such as Certified Fraud Examiner (CFE). Excellent communication, problem-solving abilities, and integrity are essential soft skills for investigating suspicious activity and interacting with clients. These skills ensure accurate identification and resolution of fraudulent transactions, protecting both customers and the organization.

What are the most common challenges faced by Fraud Representatives, and how can they be managed effectively?

Fraud Representatives often encounter challenges such as handling high volumes of suspicious activity alerts, working under time pressure to prevent losses, and communicating with customers who may be distressed or frustrated. Successfully managing these challenges involves strong analytical skills, excellent communication, and the ability to stay calm under pressure. Most organizations provide robust training and ongoing support, as well as team collaboration tools to help representatives share insights and best practices. Building experience in this role prepares you for advancement opportunities in fraud prevention, risk analysis, or supervisory positions.
What are popular job titles related to Fraud Representative jobs in Florida? For Fraud Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Fraud Representative jobs in Florida look for? The top searched job categories for Fraud Representative jobs in Florida are:
Fraud Representative jobs near you

Fraud Analytics and Innovation Leader - Digital Fraud Strategy

BofA Securities

Tampa, FL • On-site

Full-time

PTO

Posted 2 days ago

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Summary:
This job is responsible for managing a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Client Protection is looking for an experienced program leader to join the digital commerce fraud strategy team. This is an exciting opportunity given the constantly evolving nature of digital adoption and attacks in marketplace as well as in money movement. The incumbent will be responsible for leading / driving / supporting / playing point for fraud and scam strategy on all projects for various products and channels in digital money movement. Responsibilities will include, working across multiple lines of business; partnering with product, technology, operations, vendors, and others; evaluating various project designs to maximize client experience while managing fraud most effectively. As a Fraud Project and Strategy Program Manager with the Client Protection organization, you will capitalize on technical abilities and strategic thinking to solve business challenges and seek opportunities for improvement. In this role, you will be responsible for coordinating and executing projects aimed at preventing and mitigating digital money movement fraud risks. The ideal candidate will have a proven track record of successful project delivery, stakeholder management, and collaboration within the financial services industry. You will join a team of fraud professionals who are dedicated to stopping criminals and protecting customers. You will develop strategic defenses designed to minimize the impact to good customers while maximizing fraud loss avoidance. You will work across multiple partner organizations and represent our team as a subject matter expert. We are looking for someone with strong communication skills, sound business judgement, results oriented with a track record of thriving in a fast-paced entrepreneurial environment.

Responsibilities:

The role will be responsible for several key areas:

  • Supports department-wide strategies and portfolio trend analysis, forecasting, and risk/control performance

  • Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for their business unit(s)

  • Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

  • Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work

  • Maintains strategic relationships with peers and counterparts across product, technology, and business control functions

  • Project Planning and Execution: Develop and execute project plans to enhance our digital money movement fraud & scam prevention capabilities. Coordinate tasks, timelines, and resources to ensure successful project delivery.

  • Stakeholder Management: Work closely with cross-functional teams, including fraud analysts, investigators, technology, legal, compliance, and external partners, to achieve project objectives and ensure alignment with overall organizational goals.

  • Risk Mitigation: Identify and assess potential risks associated with our digital money movement fraud & scam projects. Develop and implement mitigation strategies to minimize project-related risks.

  • Documentation and Reporting: Maintain thorough documentation of project plans, progress, and outcomes. Provide regular updates and reports to senior management on project status and achievements.

  • Funding coordinator: Work with resource allocation to ensure proper prioritization and funding is received. Act as key point of contact from a strategy standpoint for all cross functional, cross business projects and endeavors

  • Providing fraud requirements, testing, and development of strategies for new project and endeavors

  • Lead gap identification for strategy data and identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology.

  • Drive proof of concept endeavors from a strategy standpoint

  • Liaise with 3rd party vendors to understand capabilities to select best format for internal gap closures.

  • Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes.

  • Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies.

  • Ensuring proper risk controls are deployed, while adhering to best practices.

  • Systems Integration: Integrate fraud detection systems with core banking and transaction processing systems using APIs and middleware solutions. Collaborate with IT and software development teams to ensure seamless integration and functionality of fraud management systems. Manage and optimize the performance of fraud detection systems and tools.

  • Policy and Strategy Development: Stay updated with the latest fraud trends, regulatory requirements, and best practices. Lead the creation and refinement of fraud detection and prevention strategies.

  • Work closely with compliance, legal, risk management, and other relevant departments to align fraud management efforts with organizational goals.

  • Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals.

    Required Qualifications:

    • 3+ years of fraud experience

    • 4+ years' experience in SAS or SQL querying

    • Ability to work in a fast-paced, dynamic environment is critical.

    • Must have exceptional organizational

    • Outstanding critical thinking, and analytical skills

    • Proven communication skills in describing complex issues to inform strategic insights and decision.

    • Ability to present, lead, support, and influence senior management and business stakeholders.

    • Innovation mindset with the ability to challenge the status quo.

    Desired Qualifications:

    • Project Manager experience

    • An advanced degree or equivalent project management certification

    • Experience with fraud operations and operational metrics

    • Prior experience working in financial services, particularly fraud or cyber security.

    • Leadership and management skills, including development of teams and individuals.

    Skills:

    • Analytical Thinking

    • Data and Trend Analysis

    • Fraud Management

    • Prioritization

    • Talent Development

    • Business Analytics

    • Critical Thinking

    • Data Visualization

    • Decision Making

    • Presentation Skills

    • Collaboration

    • Conflict Management

    • Innovative Thinking

    • Issue Management

    • Oral Communications

    Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Shift:

    1st shift (United States of America)

    Hours Per Week:

    40

    Pay Transparency details

    US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100)Pay and benefits informationPay range$160,000.00 - $182,600.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

    Apply