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Fraud Representative Jobs in Iowa (NOW HIRING)

A Claims Representative at Athene is responsible for researching and processing claims requests ... Aids in administering the company's fraud prevention plan to ensure compliance with regulatory and ...

As a Claims Representative you will: * Analyze and process claims * Talk with injured employees ... Engage private investigators if fraud is suspected * Advise clients and negotiate settlements on ...

As a Claims Representative you will: * Analyze and process claims * Talk with injured employees ... Engage private investigators if fraud is suspected * Advise clients and negotiate settlements on ...

Represent the company at industry conferences, fraud task forces, and professional associations. Technology & Innovation * Leverage data analytics, predictive modeling, and fraud detection software ...

Represent the company at industry conferences, fraud task forces, and professional associations. Technology & Innovation * Leverage data analytics, predictive modeling, and fraud detection software ...

Represent the company at industry conferences, fraud task forces, and professional associations. Technology & Innovation * Leverage data analytics, predictive modeling, and fraud detection software ...

Sales Representative About the Role: We are seeking a motivated and results-driven Pharmaceutical ... fraud. All information and credentials submitted in your application must be truthful and complete.

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Fraud Representative information

See Iowa salary details

$10

$16

$25

How much do fraud representative jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for fraud representative in Iowa is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.08 per hour, depending on experience, location, and employer.

Is fraud a good career?

A career as a fraud representative involves investigating and preventing financial crimes, requiring strong analytical skills and attention to detail. It can offer stable employment and opportunities for advancement in the security and compliance fields, often involving training on fraud detection tools and industry regulations.

What is the difference between Fraud Representative vs Fraud Analyst?

AspectFraud RepresentativeFraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like ACFEBachelor's degree often preferred; certifications like CFE beneficial
Work EnvironmentCustomer service settings, call centers, financial institutionsOffice-based, data analysis, investigation teams
Employer & Industry UsageFinancial services, insurance, retailBanking, credit card companies, financial institutions
Comparison Search IntentUnderstanding entry-level fraud roles, customer interactionAnalyzing fraud patterns, data investigation

While both Fraud Representatives and Fraud Analysts work to combat fraud, Fraud Representatives typically handle customer interactions and initial fraud reports, focusing on customer service. Fraud Analysts perform in-depth data analysis and investigations to identify fraud patterns. The roles often overlap in industry and required credentials, but differ mainly in daily responsibilities and focus areas.

What qualifications do fraud jobs require?

Fraud representative roles typically require a high school diploma or equivalent, with some employers preferring post-secondary education or relevant certifications. Strong attention to detail, analytical skills, and familiarity with fraud detection tools or software are important, along with good communication abilities. Prior experience in customer service or investigations can be beneficial.

How much does a fraud specialist earn?

A fraud specialist typically earns between $40,000 and $70,000 annually, depending on experience, location, and employer. Entry-level roles may start lower, while experienced professionals with certifications can earn higher salaries. The role often requires strong analytical skills and knowledge of fraud detection tools.

What qualifications do I need to work in fraud?

To work as a fraud representative, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in fields like criminal justice, finance, or business. Strong analytical skills, attention to detail, knowledge of fraud detection tools, and experience with customer service or investigations are also important qualifications.

What does a Fraud Representative do?

A Fraud Representative is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the banking, finance, or retail sectors. They review suspicious transactions, communicate with customers to verify account activity, and work closely with law enforcement or other departments to resolve fraud cases. Their goal is to protect both the company and its clients from financial losses due to fraud, while ensuring a positive customer experience. Effective Fraud Representatives possess strong analytical skills, attention to detail, and the ability to handle sensitive information confidentially.

What are the key skills and qualifications needed to thrive as a Fraud Representative, and why are they important?

To thrive as a Fraud Representative, you need strong analytical skills, attention to detail, and a background in finance, business, or criminal justice. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required, along with any relevant certifications such as Certified Fraud Examiner (CFE). Excellent communication, problem-solving abilities, and integrity are essential soft skills for investigating suspicious activity and interacting with clients. These skills ensure accurate identification and resolution of fraudulent transactions, protecting both customers and the organization.

What are the most common challenges faced by Fraud Representatives, and how can they be managed effectively?

Fraud Representatives often encounter challenges such as handling high volumes of suspicious activity alerts, working under time pressure to prevent losses, and communicating with customers who may be distressed or frustrated. Successfully managing these challenges involves strong analytical skills, excellent communication, and the ability to stay calm under pressure. Most organizations provide robust training and ongoing support, as well as team collaboration tools to help representatives share insights and best practices. Building experience in this role prepares you for advancement opportunities in fraud prevention, risk analysis, or supervisory positions.
What are popular job titles related to Fraud Representative jobs in Iowa? For Fraud Representative jobs in Iowa, the most frequently searched job titles are:
Infographic showing various Fraud Representative job openings in Iowa as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 19% Part Time, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $35,268 per year, or $17 per hour.

Claims Representative

Athene Holding Ltd

West Des Moines, IA • On-site

Other

Posted 13 days ago


Job description

Claims Representative

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.

Purpose:

We're hiring Claims Representatives! A Claims Representative at Athene is responsible for researching and processing claims requests while observing contractual and regulatory guidelines. The ideal candidate is dedicated to being highly productive and is able to empathize with customers during difficult times.

Accountabilities:

  • Initiates processing of new claims, investigates and reviews pending claims, and handles outreach via calls and emails to beneficiaries regarding pending claims and outstanding requirements.
  • Recognizes potential issues with claims and refers questionable claims to Escalation-Team, Team Lead or Manager.
  • Aids in administering the company's fraud prevention plan to ensure compliance with regulatory and company requirements.
  • Prepares correspondence to policyholders and agents and takes initiative to determine solutions and efficiencies.
  • Works with agents, agency personnel, claimants, beneficiaries, physicians, medical institutions, and attorneys to provide claim information.

Qualifications and Experience:

  • 1+ years of work experience required; experience with annuities is strongly preferred.
  • Ability to navigate multiple computer systems with minimal assistance required
  • Demonstrated interpersonal skills, including effective verbal and written communications.
  • Understanding of annuity and financial services regulations preferred.

Drive. Discipline. Confidence. Focus. Commitment. Learn more about working at Athene.

Athene is a Military Friendly Employer! Learn more about how we support our Veterans.

Athene is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.