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Fraud Representative Jobs in California (NOW HIRING)

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Fraud Representative information

See California salary details

$10

$17

$26

How much do fraud representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for fraud representative in California is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What does a fraud representative do?

A Fraud Representative is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the banking, finance, or retail sectors. They review suspicious transactions, communicate with customers to verify account activity, and work closely with law enforcement or other departments to resolve fraud cases. Their goal is to protect both the company and its clients from financial losses due to fraud, while ensuring a positive customer experience. Effective Fraud Representatives possess strong analytical skills, attention to detail, and the ability to handle sensitive information confidentially.

What are the key skills and qualifications needed to thrive as a fraud representative, and why are they important?

To thrive as a Fraud Representative, you need strong analytical skills, attention to detail, and a background in finance, business, or criminal justice. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required, along with any relevant certifications such as Certified Fraud Examiner (CFE). Excellent communication, problem-solving abilities, and integrity are essential soft skills for investigating suspicious activity and interacting with clients. These skills ensure accurate identification and resolution of fraudulent transactions, protecting both customers and the organization.

What are the most common challenges faced by fraud representatives, and how can they be managed effectively?

Fraud Representatives often encounter challenges such as handling high volumes of suspicious activity alerts, working under time pressure to prevent losses, and communicating with customers who may be distressed or frustrated. Successfully managing these challenges involves strong analytical skills, excellent communication, and the ability to stay calm under pressure. Most organizations provide robust training and ongoing support, as well as team collaboration tools to help representatives share insights and best practices. Building experience in this role prepares you for advancement opportunities in fraud prevention, risk analysis, or supervisory positions.

What is the difference between Fraud Representative vs Fraud Analyst?

AspectFraud RepresentativeFraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like ACFEBachelor's degree often preferred; certifications like CFE beneficial
Work EnvironmentCustomer service settings, call centers, financial institutionsOffice-based, data analysis, investigation teams
Employer & Industry UsageFinancial services, insurance, retailBanking, credit card companies, financial institutions
Comparison Search IntentUnderstanding entry-level fraud roles, customer interactionAnalyzing fraud patterns, data investigation

While both Fraud Representatives and Fraud Analysts work to combat fraud, Fraud Representatives typically handle customer interactions and initial fraud reports, focusing on customer service. Fraud Analysts perform in-depth data analysis and investigations to identify fraud patterns. The roles often overlap in industry and required credentials, but differ mainly in daily responsibilities and focus areas.

Is it hard to become a fraud representative?

Becoming a fraud representative typically requires strong attention to detail, good communication skills, and knowledge of fraud detection tools and procedures. Many employers prefer candidates with customer service experience or a background in finance or law enforcement, and some roles may require specific certifications or training programs. Overall, the difficulty depends on the employer's requirements and the individual's relevant skills and experience.

What degree do I need to work in a fraud representative role?

A fraud representative typically does not require a specific degree but often benefits from a high school diploma or equivalent. Some employers prefer candidates with postsecondary education in fields like criminal justice, finance, or business, and strong skills in investigation, communication, and familiarity with fraud detection tools are important.

What qualifications do I need to work in fraud representative?

A fraud representative typically needs a high school diploma or equivalent; some employers prefer post-secondary education or relevant certifications. Strong communication skills, attention to detail, and knowledge of fraud detection tools or software are important. Prior experience in customer service, finance, or security can be beneficial.
Infographic showing various Fraud Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $37,056 per year, or $17.8 per hour.

Fraud Team Support Analyst

AllSTEM Connections

Los Angeles, CA • On-site

$87K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago


Job description

Location(s): Newark, DE - Hybrid - 4 days Onsite
Duties :
Responsible for performing research into suspicious activity and other anomalies to mitigate fraud and prevent losses to clients and the firm by utilizing a combination of applications, internal systems, and analysis methodologies. Participates in the initial investigation, which may involve client contact, and thoroughly documents cases. Collaborates closely with other frontline fraud teams and refers cases for further root cause investigation, as necessary. May perform routine regulatory reporting or other administrative functions and duties to support the team. Prior fraud investigation and/or fraud detection experience is preferred.
Skills :
• Perform analysis on clients' transactions identified through the monitoring system that involves various transaction types including but not limited to credit, cash, wire transfers, remote deposit capture and loans.
• Conduct and document, timely investigations with well-reasoned and supported decision-making.
• Utilize a variety of internal bank systems and external research tools to investigate, research, and prepare documentation related to fraud investigations consistent with the resolution of the investigation and perform root cause analysis to identify solutions to reduce future fraud risk.
• Conducts follow-up with line colleagues and clients for any missing or necessary information.
• Demonstrate personal excellence including punctuality, integrity, and accountability.
• Think critically and exercise independent judgement.
• Apply subject matter expertise in the financial services industry to drive improved fraud detection and prevention.
• Champion activities across the fraud organization for identified risk events.
• Provide escalation support for fraud operations.
• Communicate emerging fraud trends across client operations.
REQUIRED WORK EXPERIENCE:
• Minimum 2 years' experience in risk management or fraud related functions
• Preferred 2 years' experience in fraud detection or investigations
• Advanced computer experience required (e.g. MS Word, Outlook and Excel)
• Must work well in a team environment, as well as independently.
Education:
Education : Bachelor's degree a plus Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Giampaolo
Branch Phone:
(909) 244-1777
Location:
Ontario, CA