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Full Time Call Center Jobs in California (NOW HIRING)

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Assistant Lead Call Center Agent

Torrance, CA · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

RCTV is looking for full-time Call Center Representatives to work on-site at our Torrance, CA location. This position is not remote . We are currently hiring for Tuesday-Sunday shifts that starts 3PM ...

Call Center Supervisor

Los Angeles, CA · On-site

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100,000 annually Location: Los Angeles, CA Work Schedule: Onsite, Night Shift Industry: Legal Services ...

Call Center Representative

Chula Vista, CA · On-site

$16 - $19.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

Call Center Representative Come Join Our Team! We are a fun fast paced Ophthalmology practice, in ... Full-time team members enjoy a benefits package to include 100% employer paid health insurance for ...

Job Types: Full-time, Part-time Physical Setting: * Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus opportunities Ability to Commute: * Colton, CA 92324 ...

Job Types: Full-time, Part-time Physical Setting: * Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus opportunities Ability to Commute: * Colton, CA 92324 ...

Shafter, CA Employment Type: Full-Time/Temp Assignment C ompensation: $21 as a temp Position Overview Legacy Staffing is seeking a compassionate and customer-focused Call Center Associate on behalf ...

Call Center Representative

Marina, CA

$17.50 - $22/hr

We have both part-time and full-time positions available, offering flexibility to fit your schedule ... Prior call center or customer service experience is a plus, but not required What We Offer:

Call Center Representative

Marina, CA · On-site

$17.50 - $22/hr

We have both part-time and full-time positions available, offering flexibility to fit your schedule ... Prior call center or customer service experience is a plus, but not required What We Offer:

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Manager will supervise a team of customer care representatives, establish ... Proficient with Microsoft Office applications and CRM software Work Schedule * Full Time * Monday ...

Call Center Manager

Anaheim, CA

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Manager will supervise a team of customer care representatives, establish ... Proficient with Microsoft Office applications and CRM software Work Schedule * Full Time * Monday ...

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Showing results 1-20

Full Time Call Center information

See California salary details

$10

$17

$24

How much do full time call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for full time call center in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents at companies that serve high-value clients or specialized industries, such as finance or technology, tend to earn higher salaries. Additionally, roles requiring bilingual skills or technical knowledge often offer increased pay. Salaries can also vary based on location, experience, and company size.

What are the most commonly searched types of Call Center jobs in California?

The most popular types of Call Center jobs in California are:

What cities in California are hiring for Full Time Call Center jobs?

Cities in California with the most Full Time Call Center job openings:

Infographic showing various Full Time Call Center job openings in California as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Full Time Call Center Agent

Apexchat

San Ramon, CA • On-site

$11 - $12/hr

Full-time

Re-posted 14 days ago


Job description

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service.
Responsibilities:
  • Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards.
  • Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines.
  • Compliance Assurance: Ensure adherence to regulatory standards and company policies.
  • Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals.
  • Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries.
  • Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers.
  • Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions.
  • Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively.
  • Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly.

Qualifications:
  • Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department.
  • Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED)
  • Versatility: Ability to multitask and thrive in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication in English and Spanish.
  • Adaptability: Quick learner with the capability to adapt to changing procedures and software.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities.
  • Residency: Must reside in the United States.

Why Join Us:
  • Diverse Exposure: Engage with customers from various industries, broadening your skillset.
  • Career Development: Ongoing training and growth opportunities.
  • Team Environment: Collaborative workspace fostering innovation and mutual support.

Compensation and Benefits:
  • Wages: Starting at $12/hr base, with performance-based incentives and bonuses.
  • Training: $11/hr during the 2-week training period.
  • Shift Differentials: Additional pay for evening, night, and weekend shifts.
  • Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts.
  • Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics.
  • Additional Incentives: Including customer satisfaction and attendance bonuses.
  • Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually.

Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!