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Fraud Representative Jobs in California (NOW HIRING)

IDBNY

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Representative Los Angeles, California, United States Customer Service ... Participate in training programs to stay updated on compliance regulations, fraud prevention ...

IDBNY

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Representative/Teller Los Angeles, California, USA Company Description For more ... Participate in training programs to stay updated on compliance regulations, fraud prevention ...

IDBNY

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Representative/Teller Los Angeles, California, USA Company Description For more ... Participate in training programs to stay updated on compliance regulations, fraud prevention ...

IDBNY

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Representative/Teller Los Angeles, California, USA Company Description For more ... Participate in training programs to stay updated on compliance regulations, fraud prevention ...

Unit21, Inc

Business Development Rep

San Francisco, CA · On-site

$68K - $70K/yr

... prevent fraud, money laundering, and other financial crimes through AI-powered, no-code ... We're seeking Business Development Representatives who embrace AI as a force multiplier and are ...

Houston Fitness Partners

$10/hr

Member Service Representative Pay type: Hourly Pay Rate: $10/HR Planet Fitness is one of the ... We have been made aware of an increasing number of hiring fraud schemes across numerous platforms.

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How much do fraud representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for fraud representative in California is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What does a fraud representative do?

A Fraud Representative is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the banking, finance, or retail sectors. They review suspicious transactions, communicate with customers to verify account activity, and work closely with law enforcement or other departments to resolve fraud cases. Their goal is to protect both the company and its clients from financial losses due to fraud, while ensuring a positive customer experience. Effective Fraud Representatives possess strong analytical skills, attention to detail, and the ability to handle sensitive information confidentially.

What are the key skills and qualifications needed to thrive as a fraud representative, and why are they important?

To thrive as a Fraud Representative, you need strong analytical skills, attention to detail, and a background in finance, business, or criminal justice. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required, along with any relevant certifications such as Certified Fraud Examiner (CFE). Excellent communication, problem-solving abilities, and integrity are essential soft skills for investigating suspicious activity and interacting with clients. These skills ensure accurate identification and resolution of fraudulent transactions, protecting both customers and the organization.

What are the most common challenges faced by fraud representatives, and how can they be managed effectively?

Fraud Representatives often encounter challenges such as handling high volumes of suspicious activity alerts, working under time pressure to prevent losses, and communicating with customers who may be distressed or frustrated. Successfully managing these challenges involves strong analytical skills, excellent communication, and the ability to stay calm under pressure. Most organizations provide robust training and ongoing support, as well as team collaboration tools to help representatives share insights and best practices. Building experience in this role prepares you for advancement opportunities in fraud prevention, risk analysis, or supervisory positions.

What is the difference between Fraud Representative vs Fraud Analyst?

AspectFraud RepresentativeFraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like ACFEBachelor's degree often preferred; certifications like CFE beneficial
Work EnvironmentCustomer service settings, call centers, financial institutionsOffice-based, data analysis, investigation teams
Employer & Industry UsageFinancial services, insurance, retailBanking, credit card companies, financial institutions
Comparison Search IntentUnderstanding entry-level fraud roles, customer interactionAnalyzing fraud patterns, data investigation

While both Fraud Representatives and Fraud Analysts work to combat fraud, Fraud Representatives typically handle customer interactions and initial fraud reports, focusing on customer service. Fraud Analysts perform in-depth data analysis and investigations to identify fraud patterns. The roles often overlap in industry and required credentials, but differ mainly in daily responsibilities and focus areas.

Is it hard to become a fraud representative?

Becoming a fraud representative typically requires strong attention to detail, good communication skills, and knowledge of fraud detection tools and procedures. Many employers prefer candidates with customer service experience or a background in finance or law enforcement, and some roles may require specific certifications or training programs. Overall, the difficulty depends on the employer's requirements and the individual's relevant skills and experience.

What degree do I need to work in a fraud representative role?

A fraud representative typically does not require a specific degree but often benefits from a high school diploma or equivalent. Some employers prefer candidates with postsecondary education in fields like criminal justice, finance, or business, and strong skills in investigation, communication, and familiarity with fraud detection tools are important.

What qualifications do I need to work in fraud representative?

A fraud representative typically needs a high school diploma or equivalent; some employers prefer post-secondary education or relevant certifications. Strong communication skills, attention to detail, and knowledge of fraud detection tools or software are important. Prior experience in customer service, finance, or security can be beneficial.

What are popular job titles related to Fraud Representative jobs in California?

For Fraud Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Fraud Representative jobs in California look for?

The top searched job categories for Fraud Representative jobs in California are:

Fraud Representative jobs near you
Infographic showing various Fraud Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $37,056 per year, or $17.8 per hour.

Director, Elder Fraud Prevention and Financial Security

Squillace & Associates, P.C.

San Diego, CA • On-site

$140 - $190/hr

Other

Posted 11 days ago

Job description

PURPOSE OF POSITION

The Director of Elder Fraud Prevention and Financial Stability will lead the design, execution, and expansion of multi-market initiatives that protect older adults from financial exploitation, fraud, and abuse. The Director will serve as a key public voice for the organization, engaging with media, funders, policymakers, and community partners, while overseeing program delivery across multiple cities. This individual brings deep subject matter expertise, executive-level communication skills, and the ability to build systems that scale impact nationally.

The director will develop the knowledge and understanding of the many methods to defraud seniors and will be considered a National Leader in Fraud Prevention. This will require the candidate to continue to learn and understand the current and evolving techniques for fraud.

PRINCIPAL DUTIES Strategic Leadership & Program Oversight
  • Set vision and strategy for elder financial protection and financial stability programming, aligning with organizational mission and growth goals
  • Oversee implementation and performance of programs across multiple markets, ensuring consistency, quality, and measurable outcomes
  • Identify emerging trends in elder fraud, scams, and financial exploitation; translate insights into responsive, scalable program strategies
  • Build and refine systems, tools, and processes to support program delivery, tracking, and evaluation at scale
  • Partner with executive leadership to guide organizational strategy and thought leadership in the field
External Relations & Public Leadership
  • Serve as a primary spokesperson and public-facing leader for the organization in matters of elder financial fraud prevention and financial stability, representing the organization in media appearances, public forums, and high-level stakeholder engagements
  • Deliver compelling presentations to seniors, funders, community organizations, and cross-sector partners
  • Shape and communicate clear, impactful messaging on financial vulnerability and elder protection, and methods to secure the financial future of seniors
National Development and Geographical Outreach
  • Develop and raise financial resources, both locally and nationally, from individual donors, grantor agencies, corporate sponsorships, estate planning attorneys and high-wealth gatekeepers, in order to grow the Senior Financial Stability program financially. Cultivate and develop relationships with key stakeholders and influencers to further the Senior Financial Stability initiative in cities throughout the nation, with an initial focus on communities where Elder Fraud workshops will be held. Existing Elder Fraud funding will likely include, but is not limited to, the following communities: San Diego, Los Angeles, Orange County, San Francisco, New York, Houston, Chicago, Miami, Washington D.C., St. Louis, Phoenix, and Sacramento.
Partnership and Relationships Development & Coalition Building
  • Build local and national collaborative relationships with FBI, law enforcement agencies, city attorneys, local media, and regulatory entities to strengthen Elder Fraud prevention and response efforts
  • Lead development of cross-sector partnerships with nonprofits, financial institutions, government agencies, and community-based organizations
  • Foster inclusive, culturally responsive engagement strategies across diverse communities
Grants, Compliance & Impact Reporting
  • Partner with development team to support grant strategies, proposal development, and funder engagement
  • Ensure compliance with grant and contract requirements
  • Oversee tracking of deliverables, budgets, and outcomes in partnership with finance and development teams for all elder fraud and financial stability funding sources
  • Lead preparation of high-quality narrative and data-driven reports for funders, government agencies, and board stakeholders
Operations & Team Leadership
  • Oversee program operations for elder fraud and financial stability initiatives, including multi-city logistics, scheduling, and execution of events and training
  • Supervise and mentor program staff and/or regional leads, fostering a culture of accountability and impact
  • Ensure consistent internal communication, including clear reporting on program status, risks, and milestones
  • Manage travel and on-the-ground engagement across relevant program locations
QUALIFICATION REQUIREMENTS Required
  • 8-12+ years of experience in financial services, estate planning, elder law, consumer protection, or a related field; experience in nonprofit leadership a plus
  • Demonstrated expertise in issues impacting older adults, including financial vulnerability and exploitation
  • Proven experience leading multi-site or national programs with measurable outcomes, or commensurate experience
  • Exceptional public speaking and presentation skills; comfortable engaging large and diverse audiences
  • Strong executive presence with experience serving in a public-facing or spokesperson role
  • Excellent written and verbal communication skills, including external communications
  • Demonstrated ability to build systems and operational infrastructure
  • Experience building and managing cross-sector partnerships
  • Strong organizational and project management skills with attention to detail
  • Willingness and ability to travel frequently
Preferred
  • Experience working with law enforcement, regulatory agencies, or national advocacy organizations
  • Media training or significant experience with press and public relations
  • Knowledge of Medicare, Social Security, and related systems
  • Experience managing grant-funded programs, including compliance and reporting
  • Bilingual or multilingual capabilities highly desired
Leadership Competencies
  • Deep commitment to the mission of protecting older adults
  • Strategic thinker with the ability to translate vision into execution
  • Confident, credible, and polished public leader
  • Collaborative and skilled at influencing across sectors and stakeholders
  • Data-informed decision maker with strong accountability for outcomes
  • High emotional intelligence and cultural competency
EDUCATION
  • Bachelor's degree in relevant major or commensurate experience, master's degree highly desirable
  • Gerontology degree or certifications a plus
Ability to read, write and speak English fluently; bilingual a plus JUDGMENT/REASONING ABILITY
  • Use of good judgment and own initiative
  • Logical thought process
  • Works well under pressure
OTHER SKILLS AND ABILITIES
  • An independent, confident self-starter skilled at working in a collaborative environment
  • A willingness to learn and challenge personal paradigms
  • Excellent listening skills
  • Strong interpersonal, written and verbal communication skills
  • Professional attitude and demeanor
  • Positive and enthusiastic
  • Ability to be flexible and open to change
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