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Digital Customer Service Representative Jobs in California

Lorygen

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

From concept to launch-and beyond-we become your digital partner. Job Summary We are seeking a friendly and customer-focused Customer Service Representative to deliver exceptional service and create ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Amerivet

Customer Service Representative

San Rafael, CA

$18 - $24/hr

Technology & equipment: 3 exam rooms; in-house labs (blood and urine); in-house digital radiology ... To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ...

AmeriVet

Customer Service Representative

San Rafael, CA · On-site

$18 - $24/hr

Technology & equipment: 3 exam rooms; in-house labs (blood and urine); in-house digital radiology ... To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ...

Dons Mobile Glass

Be Seen First

Customer Service Representative CSR

Merced, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Dons Mobile Glass

Be Seen First

Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

ABC Imaging

Customer Service Representative

Los Angeles, CA · On-site

$20 - $22/hr

Customer Service Representative (Print Production & Front Desk Coordinator) About ABC Imaging ABC ... Working knowledge of offset printing, digital printing, and production workflows * Familiarity with ...

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All JobsDigital Customer Service Representative JobsDigital Customer Service Representative Jobs in California

Digital Customer Service Representative information

See California salary details

$9

$18

$26

How much do digital customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for digital customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital customer service representative?

To thrive as a Digital Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer support processes, often supported by a high school diploma or equivalent. Familiarity with CRM systems, live chat platforms, and helpdesk software is typically required for efficient digital interactions. Patience, empathy, and the ability to multitask are vital soft skills that help build rapport and resolve customer issues effectively. These skills and qualities are crucial for delivering timely, accurate, and positive experiences in a digital-first customer service environment.

What is the difference between Digital Customer Service Representative vs Customer Support Specialist?

AspectDigital Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; certifications are optional
Work EnvironmentOnline platforms, chat, email, social mediaPhone, email, in-person, or online
Industry UsageRetail, e-commerce, tech companiesVarious industries including retail, telecom, tech
Search & Comparison IntentFocus on digital communication skills, online supportBroader customer support roles, including phone and in-person

The Digital Customer Service Representative primarily handles online customer interactions via chat, email, and social media, focusing on digital communication skills. Customer Support Specialists may work across multiple channels, including phone and in-person support. Both roles require similar credentials but differ mainly in communication channels and work environment.

What are some common challenges faced by digital customer service representatives, and how can they be overcome?

Digital Customer Service Representatives often face challenges such as managing high volumes of inquiries across multiple digital channels (like chat, email, and social media) and maintaining a consistent, empathetic tone without face-to-face interaction. To overcome these challenges, it’s helpful to develop strong multitasking skills, familiarize yourself with the company’s digital tools, and continuously update your product knowledge. Collaborating closely with team members and supervisors can also offer support and guidance when handling complex or escalated issues.

What is a digital customer service representative?

Digital Customer Service Representatives are professionals who assist customers by responding to inquiries, resolving issues, and providing support through digital channels such as email, live chat, social media, and messaging apps. Unlike traditional customer service representatives who primarily use phone calls or face-to-face communication, digital representatives use online platforms to interact with customers. Their role is crucial in ensuring a positive customer experience in today's digital-first environment, addressing customer needs quickly and efficiently. They may also use specialized software and tools to track interactions, access customer information, and escalate issues when necessary.

What are popular job titles related to Digital Customer Service Representative jobs in California?

For Digital Customer Service Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Digital Customer Service Representative jobs in California look for?

The top searched job categories for Digital Customer Service Representative jobs in California are:

Digital Customer Service Representative jobs near you
Infographic showing various Digital Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Representative

DIGITAL DISPLAY SYSTEMS, INC.

San Jose, CA • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Digital display systems is looking for an amazing customer service rep.

Experience in sage/peachtree or quickbooks, quoting customers, inventory and Shipping.

Ability to multi task and love for a variety of roles wearing multiple hats as needed.

Ability to understand some technical terms, and help customers place orders.

Need good communication skills, excel power point and graphical software is a plus. Corel draw/ photoshop.

Experience in accounting Or graphical design, coding HTML is a plus.

College degree preferred in business administration, graphical design or equivalent.

The company provides, retirement benefits, 3% 401K contribution, Yearly Bonus, Health insurance and Vacation
Compensation based on experience.

Company Description

Digital Display Systems makes custom Digital Display and Industrial efficiency monitoring equipment.
Comes to you with 40+ years of experience in the design and manufacturing of LED time equipment and displays. We offer personalized sales and technical support to help you build a fully custom product best tailored for your unique needs.