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Franchise Coordinator Jobs (NOW HIRING)

Metcash

Acting as the central coordinator between Legal, Finance, Operations, external lawyers and franchisees, you'll ensure agreements are drafted, reviewed, executed and administered accurately throughout ...

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Franchise Sales Associate

Atlanta, GA · On-site

$55K/yr

The Franchise Sales Associate will move qualified leads to completion of candidate applications ... and coordination and networking events * Support the development and implementation of sales ...

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Franchise Coordinator information

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$57.9K

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How much do franchise coordinator jobs pay per year?

As of Sep 7, 2026, the average yearly pay for franchise coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a franchise coordinator?

A Franchise Coordinator supports the operations and development of franchise locations by ensuring they comply with company standards, policies, and procedures. They act as a liaison between the franchisor and franchisees, assisting with training, communication, and performance monitoring. Their responsibilities may include reviewing contracts, addressing franchisee concerns, and coordinating marketing efforts. This role requires strong organizational and communication skills to help franchises run smoothly and successfully.

What are the typical daily responsibilities of a franchise coordinator?

Franchise Coordinators are responsible for supporting franchisees with onboarding, training, and compliance processes, as well as coordinating communications between corporate offices and franchise locations. On a daily basis, you may review operational reports, assist with marketing initiatives, respond to franchisee inquiries, and ensure that brand standards are being met. The role often involves scheduling and supporting meetings, maintaining accurate records, and collaborating closely with multiple departments such as legal, marketing, and operations. By handling these diverse tasks, Franchise Coordinators play a vital role in promoting franchise success and maintaining strong brand cohesion.

What are the key skills and qualifications needed to thrive in the franchise coordinator position, and why are they important?

To excel as a Franchise Coordinator, candidates typically need experience in business administration, franchise operations, and organizational management, often supported by a bachelor's degree in a related field. Familiarity with CRM software, franchise management platforms, and Microsoft Office is commonly required, and certification in project management can be advantageous. Exceptional interpersonal communication, problem-solving abilities, and strong attention to detail set outstanding Franchise Coordinators apart. These skills and qualifications are crucial for effectively supporting franchisees, streamlining processes, and ensuring operational consistency across locations.

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Franchise Coordinator jobs near you
Infographic showing various Franchise Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Franchise Manager

Metcash

Hybrid

Full-time

PTO

Re-posted 3 days ago

Key responsibilities

  • Own the franchise agreement process from drafting to execution

  • Coordinate franchise documentation with lawyers and stakeholders

  • Manage franchise records and document governance

Job description

About the Opportunity

We're looking for a Franchise Manager to join our property team, supporting the Total Tools' franchise networks.

This is a highly organised and process-driven role where you'll take ownership of the administration, governance and execution of franchise agreements across Total Tools' franchise locations. Acting as the central coordinator between Legal, Finance, Operations, external lawyers and franchisees, you'll ensure agreements are drafted, reviewed, executed and administered accurately throughout the franchise leasing agreement lifecycle.

The role offers a hybrid working arrangement and the opportunity to work across our Heatherton and Port Melbourne offices, providing exposure to a diverse range of teams and stakeholders. It is an excellent fit for someone from a paralegal, legal secretary, conveyancing, contract administration or governance background who enjoys owning complex documentation processes, driving compliance outcomes and building strong stakeholder relationships.

What you'll be doing

  • Own the franchise agreement process from drafting to execution
  • Coordinate franchise documentation with lawyers and stakeholders
  • Manage franchise records and document governance
  • Track agreement milestones, renewals and compliance obligations
  • Partner with Finance to manage franchise fee invoicing
  • Coordinate franchise code and agreement updates
  • Keep stakeholders accountable and projects moving forward
  • Identify opportunities to improve processes and controls

You're Likely a Match If You Have

  • Experience as a Paralegal, Legal Secretary, Conveyancing Clerk, Contract Administrator or similar
  • Strong document management and administrative skills
  • Exceptional attention to detail and organisational ability
  • Experience working with legal, contract or compliance documentation
  • Confidence managing multiple stakeholders and deadlines
  • A proactive, process-driven approach to your work

What's on offer

We're proud to offer a workplace that supports your well-being, growth, and belonging:

Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited

 

About Us

At Total Tools & Hardware Group (Part of Metcash), we're more than just a group of hardware and tool retailers - we're a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job - big or small. Whether it's trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

 

This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

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