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Prism Electric is one of the most successful open-shop electrical contractors in the region, proudly serving Texas and Oklahoma. Headquartered in Garland, Prism has built a reputation for excellence in every area of electrical construction—from design-build projects to large-scale industrial, commercial, government, institutional, and electrical service work.

Our success is powered by our people. With world-class technical experts, long-standing industry relationships, and a commitment to innovation, Prism Electric continues to deliver exceptional results and drive the future of electrical construction. When you join Prism, you’re not just building projects—you’re building a career with one of the industry’s most respected teams.

The Service Account Manager – Aerial will be responsible for developing, pursuing, estimating, and managing service opportunities that utilize Prism Electric’s aerial and bucket-truck capabilities. This individual will build relationships with new and existing customers, identify recurring and project-based aerial electrical work, and help maintain a strong pipeline of opportunities for Prism’s bucket-truck operators and service teams.

• Sales, business development, estimating, and production management of aerial and bucket-truck service work that meets or exceeds margin standards.

• Proactively identify, pursue, and develop new opportunities that utilize Prism Electric’s bucket-truck operators and aerial service capabilities.

• Develop a consistent pipeline of aerial electrical service work with commercial, industrial, municipal, institutional, property management, and other applicable customers.

• Pursue opportunities involving exterior and site lighting, parking lot and pole lighting, signage electrical service, lighting maintenance, troubleshooting, repairs, retrofits, and other elevated electrical work requiring bucket-truck capabilities.

• Develop and maintain personal, long-term relationships with customers, facility managers, property managers, general contractors, municipalities, and other potential sources of aerial service work.

• Conduct business and customer relations in a way that is above reproach and consistent with Prism Electric’s core values.

• Maintain proactive involvement with customers by identifying upcoming maintenance needs, potential repairs, upgrades, and future service opportunities.

• Provide timely and professional responses to customer service requests, emergency needs, estimates, and project opportunities.

• Diligently pursue new customers and expand existing accounts along targeted vertical markets.

• Support business development efforts with timely responses to leads, customer inquiries, bid opportunities, and requests for proposals.

• Conduct site visits and evaluate potential aerial service projects to determine labor, equipment, material, scheduling, and safety requirements.

• Prepare estimates, proposals, scopes of work, and pricing for aerial and bucket-truck service opportunities.

• Coordinate scheduling and deployment of bucket-truck operators, electricians, equipment, and materials to meet customer expectations.

• Track sales activity, proposals, awarded work, backlog, margins, labor utilization, and customer activity.

• Maintain exceptional customer service throughout the entire process, from initial contact and estimating through project completion and follow-up.

• Work closely with Prism’s Service leadership and field teams to ensure bucket-truck resources are effectively utilized and customer commitments are met.

• Identify opportunities to convert one-time service customers into recurring maintenance and long-term account relationships.

• Encourage good habits and support continuous improvement throughout the department.

• Take a leadership approach to growing and developing technicians and bucket-truck operators within the department.

• Train, supervise, support, and motivate Prism’s workforce as needed.

• Maintain a productive workforce possessing the necessary skills, expertise, and drive to meet production schedules, customer expectations, and deadlines.

• Proven sales, business development, account management, or electrical service management experience.

• Experience developing and maintaining customer relationships and generating new service opportunities.

• Knowledge of electrical service work involving aerial lifts, bucket trucks, exterior lighting, site lighting, pole-mounted equipment, and related electrical systems strongly preferred.

• Proven people management, process management, and performance management skills.

• Knowledge of budgeting and forecasting, employee motivation and training, leadership, customer acquisition, and customer relations.

• Strong understanding of estimating, labor requirements, material costs, equipment utilization, margins, and service-job profitability.

• Ability to independently prospect for new customers and develop a sustainable pipeline of aerial service work.

• Strong networking, relationship-building, negotiation, and closing skills.

• Excellent time management skills with the ability to multi-task and prioritize work.

• Strong attention to detail and problem-solving skills.

• Excellent written and verbal communication skills.

• Strong budget tracking, labor tracking, and scheduling skills.

• Proficiency in information analysis, estimating, proposal development, and budget setup.

• Working knowledge of applicable electrical and jobsite safety requirements.

• Texas Journeyman Electrician License preferred.

• Valid driver’s license and ability to travel locally to customer and project locations as required.

• Medical, Dental, and Vision Insurance

• Short- and Long-Term Disability

• Accident and Hospital Indemnity Insurance

• Basic and Voluntary Life Insurance

• 401(k) with Company Match

• PTO

• Paid Holidays

• Referral Bonus Program

• Electrical schooling paid for, with other educational and professional development opportunities available.

Our people are the heart of our mission. We live by our core values: Character First, Total Accountability, Performance Culture, and a Winning Attitude. These aren’t just words—they’re the foundation of how we work, grow, and succeed together.

Whether you’re building relationships with a new customer, developing recurring service work, or helping our field teams deliver for an existing account, Prism offers a place to thrive, contribute, and make a real impact. Come build something extraordinary with us.

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Prism Electric is an Equal Opportunity Employer. Prism Electric considers qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, pregnancy, citizenship, or any other legally protected class. Prism’s Equal Employment Opportunity policy applies to all aspects of employment.