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Follow Up Representative Jobs (NOW HIRING)

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE · On-site +1

$17.24 - $24.35/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE

$15.75 - $18.75/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE · On-site

$15.75 - $18.75/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE

$17.24 - $24.35/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE · On-site

$15.75 - $18.75/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CommonSpirit Health

$18 - $21.50/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE · On-site

$15.75 - $18.75/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CommonSpirit Health

$18 - $21.50/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

Medix

Insurance Follow Up Representative

San Antonio, TX · On-site

$18 - $23/hr

Insurance Follow Up Representative Pay Range: $18.00 - $23.00 per hour (Commensurate with experience) Schedule: Monday - Friday (Standard Business Hours) Location: Hybrid About the Role Are you ...

Medix

Follow Up Representative

Hanover, MD · On-site

$19 - $22/hr

Job Summary Our client is seeking a Follow Up Representative to manage and resolve insurance claim status, resolve denials and rejections, and handle incoming patient calls efficiently. The role ...

City of Hope

Account Follow Up Representative

Zion, IL · On-site

Account Follow Up Representative About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the ...

Tricehealthcare

$16.50 - $21.50/hr

Billing and Follow Up Rep (714187) Location : REMOTE; Farmington Hills, MI Duration : 3+ months Contract to Hire . Shift : Day Shift. Start times can vary from 7am, 7:30am, and 8am EST. * Billing and ...

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Follow Up Representative information

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$24.5K

$44.2K

$77K

How much do follow up representative jobs pay per year?

As of Jun 5, 2026, the average yearly pay for follow up representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Follow Up Representative job?

A Follow Up Representative is responsible for contacting customers, clients, or patients to ensure outstanding issues are resolved, payments are collected, or inquiries are addressed. They typically work in industries like healthcare, finance, or customer service, ensuring smooth follow-up communication. Their duties may include reviewing accounts, coordinating with internal teams, and updating records. Strong communication and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Follow Up Representative position, and why are they important?

To thrive as a Follow Up Representative, you need strong organizational skills, attention to detail, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call tracking systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and persistence help individuals stand out in this position. These skills ensure timely, effective resolution of customer inquiries and promote positive business relationships.

What types of tasks does a Follow Up Representative typically handle on a daily basis?

As a Follow Up Representative, your daily tasks usually involve contacting customers or clients to gather information, address concerns, or provide updates related to their inquiries or orders. You may spend much of your day making phone calls, sending emails, documenting interactions in a CRM system, and collaborating with other team members to ensure issues are resolved promptly. This role often requires balancing multiple cases, handling sensitive situations with professionalism, and keeping detailed records of progress. The position involves both independent work and close coordination with sales, support, or logistics teams, depending on the company’s structure.
More about Follow Up Representative jobs
What are the most commonly searched types of Follow Up Representative jobs? The most popular types of Follow Up Representative jobs are:
What states have the most Follow Up Representative jobs? States with the most job openings for Follow Up Representative jobs include:
What job categories do people searching Follow Up Representative jobs look for? The top searched job categories for Follow Up Representative jobs are:
Follow Up Representative jobs near you
Infographic showing various Follow Up Representative job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Insurance Follow Up Representative

Insurance Follow Up Representative

Community Health Systems

Dothan, AL • On-site

$16 - $19/hr

Full-time

Posted 5 days ago

Community Health Systems rating

6.9

Company rating: 6.9 out of 10

Based on 263 frontline employees who took The Breakroom Quiz

450th of 865 rated healthcare providers

Job description

Insurance Follow-Up Representative

The Insurance Follow-Up Representative supports the revenue cycle by ensuring timely and accurate insurance verification, authorization confirmation, and resolution of outstanding insurance-related issues prior to patient services. This role is responsible for reviewing account information, communicating with insurance carriers and physician offices, and verifying that all insurance follow-up requirements are completed to avoid payment delays or denials. The Insurance Follow-Up Representative ensures that patient accounts are accurate and ready for billing.

Essential Functions

  • Reviews patient accounts to verify insurance coverage, confirm authorizations, and ensure all required insurance information is captured and accurate prior to scheduled services.
  • Communicates with insurance carriers, physician offices, and third-party vendors to confirm or obtain prior authorizations, eligibility, and benefit coverage.
  • Updates and maintains patient account records with accurate demographic and insurance details in the system.
  • Identifies and resolves discrepancies or missing information that may impact timely reimbursement.
  • Documents all follow-up activities, communications, and account updates in the electronic health record and billing systems.
  • Refers self-pay patients to the Financial Counselor and provides an accurate face sheet and account details to facilitate financial assistance.
  • Assists with pre-registration processes by ensuring all required documentation is complete and forwarded to the appropriate departments.
  • Collaborates with scheduling, registration, medical records, and billing teams to correct and validate information as needed.
  • Provides reports or scheduling data to internal departments upon request.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • 0-2 years of registration/clerical experience in a hospital or other healthcare environment required

Knowledge, Skills and Abilities

  • Knowledge of insurance verification, benefits coordination, and prior authorization processes.
  • Strong attention to detail and data accuracy.
  • Excellent communication and customer service skills.
  • Ability to interpret and explain insurance policies and hospital payment procedures.
  • Proficient in healthcare software systems and Microsoft Office applications.
  • Ability to manage multiple tasks and prioritize work in a fast-paced environment.
  • Strong problem-solving and organizational skills.

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