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Follow Up Representative Jobs (NOW HIRING)

Medix

Follow Up Representative

Chicago, IL · On-site

$22 - $24/hr

Job Summary Our client is seeking a Follow Up Representative responsible for managing account follow-up duties, including unpaid, denied, and underpaid claims, communicating with insurance payers ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE

$15.75 - $18.75/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE · On-site +1

$17.24 - $24.35/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

System One

Insurance Follow Up Representative

Tulsa, OK · On-site

$18 - $20/hr

System One is hiring an Insurance Follow-Up Representative for a respected healthcare organization in Tulsa. This contract-to-hire opportunity is ideal for someone with medical billing experience who ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

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Follow Up Representative information

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$24.5K

$44.2K

$77K

How much do follow up representative jobs pay per year?

As of Aug 22, 2026, the average yearly pay for follow up representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a follow up representative?

A Follow Up Representative is responsible for contacting customers, clients, or patients to ensure outstanding issues are resolved, payments are collected, or inquiries are addressed. They typically work in industries like healthcare, finance, or customer service, ensuring smooth follow-up communication. Their duties may include reviewing accounts, coordinating with internal teams, and updating records. Strong communication and organizational skills are essential for success in this role.

What does a follow up representative do?

As a Follow Up Representative, your daily tasks usually involve contacting customers or clients to gather information, address concerns, or provide updates related to their inquiries or orders. You may spend much of your day making phone calls, sending emails, documenting interactions in a CRM system, and collaborating with other team members to ensure issues are resolved promptly. This role often requires balancing multiple cases, handling sensitive situations with professionalism, and keeping detailed records of progress. The position involves both independent work and close coordination with sales, support, or logistics teams, depending on the company’s structure.

What are the key skills and qualifications needed to thrive in the follow up representative position?

To thrive as a Follow Up Representative, you need strong organizational skills, attention to detail, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call tracking systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and persistence help individuals stand out in this position. These skills ensure timely, effective resolution of customer inquiries and promote positive business relationships.

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What are the most commonly searched types of Follow Up Representative jobs?

The most popular types of Follow Up Representative jobs are:

What states have the most Follow Up Representative jobs?

States with the most job openings for Follow Up Representative jobs include:

What job categories do people searching Follow Up Representative jobs look for?

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Follow Up Representative jobs near you
Infographic showing various Follow Up Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Insurance Follow-Up Representative

Healthcare Outcomes Performance Company (HOPCo)

Jacksonville, FL • On-site

$15.50 - $18.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

INSURANCE FOLLOW-UP REPRESENTATIVE

NON-CLINICAL | BUSINESS OFFICE | FULL-TIME | JACKSONVILLE, FL  | BENEFITS PACKAGE

Established in 2001, Southeast Orthopedic Specialists is a regional leader in musculoskeletal medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.

As Southeast Orthopedic Specialists continues to grow, we are hiring Insurance Follow-Up Representatives for our Central Business Office located in Jacksonville, FL! Please see below for the functions and requirements for this position: 

Insurance Follow Representatives are responsible for following patient accounts, through the insurance payors to ensure proper reimbursement to the practice.

In this role Insurance Follow Up Reps will:

  • Review insurance denials to determine and take the next appropriate action steps to receive payment from the payor.  
  • Appeal claims that have been denied for no auth, medical necessity, etc.
  • Verify receipt of claims with insurance plans to ensure timeliness of claims reimbursement.
  • Assume full responsibility for reducing the accounts receivable of insurance balances by working through outstanding accounts.
  • Communicating with payors through phone calls, emails, and payor portals.
  • Process and take action on any written correspondence from insurance payors.
  • Identify and trend reasons for claim denials.
  • Resolve claim discrepancies reported by patients and other clinical departments.

The ideal candidate will have:

  • Must have a minimum of two years of medical claims processing experience.
  • Must be able to read and understand the Explanation of Benefits and denial reasons.
  • Advanced computer knowledge, including Windows-based programs such as Word and Excel.
  • Experience working with Blue Cross/Blue Shield, Commercial insurance companies, and Workman's Compensation carriers.

    At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust BENEFITS PACKAGE includes the following:

    • Competitive Health & Supplemental Benefits
    • Monthly stipend to use toward ancillary benefits
    • HSA with qualifying HDHP plans with company match
    • 401k plan
    • Employee Assistance Program available 24/7 
    • Employee Appreciation Days/Events
    • Paid Holidays & Paid Time Off
    • AND MORE!

    Apply