1

Follow Up Representative Jobs (NOW HIRING)

The Account Follow-up Representative I is required to learn multiple hospital systems, conduct research, and work basic outstanding insurance claims in pursuit of resolving unpaid claims. The primary ...

The Account Follow-up Representative I is required to learn multiple hospital systems, conduct research, and work basic outstanding insurance claims in pursuit of resolving unpaid claims. The primary ...

The Account Follow-up Representative I is required to learn multiple hospital systems, conduct research, and work basic outstanding insurance claims in pursuit of resolving unpaid claims. The primary ...

The Account Follow-up Representative I is required to learn multiple hospital systems, conduct research, and work basic outstanding insurance claims in pursuit of resolving unpaid claims. The primary ...

Insurance Follow Up Representative

Phoenix, AZ · On-site

$16.75 - $20.25/hr

Minimum Qualifications * Minimum two to three years of experience in medical billing. * Must be able to communicate effectively with physicians, patients, and the public and be capable of ...

Showing results 41-60

Follow Up Representative information

See salary details

$24.5K

$44.2K

$77K

How much do follow up representative jobs pay per year?

As of Aug 22, 2026, the average yearly pay for follow up representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a follow up representative?

A Follow Up Representative is responsible for contacting customers, clients, or patients to ensure outstanding issues are resolved, payments are collected, or inquiries are addressed. They typically work in industries like healthcare, finance, or customer service, ensuring smooth follow-up communication. Their duties may include reviewing accounts, coordinating with internal teams, and updating records. Strong communication and organizational skills are essential for success in this role.

What does a follow up representative do?

As a Follow Up Representative, your daily tasks usually involve contacting customers or clients to gather information, address concerns, or provide updates related to their inquiries or orders. You may spend much of your day making phone calls, sending emails, documenting interactions in a CRM system, and collaborating with other team members to ensure issues are resolved promptly. This role often requires balancing multiple cases, handling sensitive situations with professionalism, and keeping detailed records of progress. The position involves both independent work and close coordination with sales, support, or logistics teams, depending on the company’s structure.

What are the key skills and qualifications needed to thrive in the follow up representative position?

To thrive as a Follow Up Representative, you need strong organizational skills, attention to detail, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call tracking systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and persistence help individuals stand out in this position. These skills ensure timely, effective resolution of customer inquiries and promote positive business relationships.

More about Follow Up Representative jobs

What are the most commonly searched types of Follow Up Representative jobs?

The most popular types of Follow Up Representative jobs are:

What states have the most Follow Up Representative jobs?

States with the most job openings for Follow Up Representative jobs include:

Infographic showing various Follow Up Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Commercial Follow-Up Representative

Accretive Health

Southfield, MI • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Company Description
Accretive Health is a leading provider of revenue cycle services and Physician Advisory
Services to healthcare providers. Accretive Health's mission is to help
healthcare providers strengthen their financial stability so they can deliver
better care at a more affordable cost to the communities they serve, increasing
healthcare access for all.
Job Description
Accretive Health's Commercial Follow-up Representative is responsible for facilitating maximum revenue for our clients by working with payer's to resolve billing issues on insurance claims to ensure prompt payment.
Your day to day role will include:
  • Work firsthand on actively reviewing patient accounts ensuring claims are accurate and billable.
  • Identify and resolve claim edits through understanding of billing guidelines and payer requirements.
  • Proactively fix claim rejection errors and resubmit claims based on payer requirements.
  • Initiate contact and respond to inquiries from a various external sources.
  • Comply with all government and third party payers regulatory mandated requirements for billing and collections.
  • Answer questions and assist patients in regards to billing issues as needed.
  • Ability to maintain confidentiality of all information under HIPPA guidelines.
  • Meet departmental productivity and quality standards in timeframe given upon completion of training.

Qualifications
You Have:
  • High School Diploma or equivalent experience.
  • Enhanced communication and customer service skills.
  • Ability to be self-directed, possess time management skills and the ability to multiple tasks.

It would be great if you also have:
  • Experience and working knowledge of UB-04 claim forms.
  • Experience with patient billing editor systems.
  • Understanding of the entire revenue cycle process.
  • Knowledge of Revenue and ICD coding language.
  • 1-2 years of billing experience in a facility and hospital setting.
  • Knowledge of Medicaid and Medicare billing regulations.

Additional Information
We offer:
  • Advancement and leadership Opportunities
  • Competitive compensation
  • A Total Rewards package including competitive compensation programs with base salary and bonus opportunity, the ability to choose from a variety of healthcare/dental/vision programs that are primarily funded by Accretive Health, work life balance with paid time off for vacations, illness and volunteering, 401k program with company match and much more!

Sound like you? Let's talk!
To apply: visit https://careers.accretivehealth.com/us/en/job/ACCEA008F472/Commercial-Follow-up-Representative-Patient-Financial-Services
All your information will be kept confidential according to EEO guidelines.