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Billing And Follow Up Representative Jobs (NOW HIRING)

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Under general direction, the Billing/Follow-up Rep Facility (Remote) is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer ...

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Under general direction, the Billing/Follow-up Rep Facility (Remote) is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer ...

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Under general direction, the Billing/Follow-up Rep Facility (Remote) is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer ...

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Work collaboratively with billing, coding, and clinical staff to resolve claim issues. * Maintain productivity and quality standards while meeting collection goals. * Stay current on payer ...

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Work collaboratively with billing, coding, and clinical staff to resolve claim issues. * Maintain productivity and quality standards while meeting collection goals. * Stay current on payer ...

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Work collaboratively with billing, coding, and clinical staff to resolve claim issues. * Maintain productivity and quality standards while meeting collection goals. * Stay current on payer ...

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Work collaboratively with billing, coding, and clinical staff to resolve claim issues. * Maintain productivity and quality standards while meeting collection goals. * Stay current on payer ...

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Work collaboratively with billing, coding, and clinical staff to resolve claim issues. * Maintain productivity and quality standards while meeting collection goals. * Stay current on payer ...

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Billing And Follow Up Representative information

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How much do billing and follow up representative jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for billing and follow up representative in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Billing and Follow Up Representative, and why are they important?

To thrive as a Billing and Follow Up Representative, you need a solid understanding of medical billing processes, insurance claims, and familiarity with healthcare regulations, often supported by a high school diploma or associate degree. Experience with billing software, electronic health records (EHR), and knowledge of coding systems like ICD-10 and CPT are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help in resolving billing discrepancies and working with patients or insurers. These skills ensure accurate billing, timely reimbursements, and positive stakeholder relationships, which are critical for the financial health of healthcare organizations.

What are some common challenges a Billing and Follow Up Representative might face, and how can they be addressed?

Billing and Follow Up Representatives often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and managing high volumes of claims. Effective communication and attention to detail are essential for clarifying billing issues with patients, providers, and insurance companies. Staying organized and up-to-date with changes in billing regulations can help representatives efficiently resolve issues and ensure timely reimbursements.

What are Billing and Follow Up Representatives?

Billing and Follow Up Representatives are professionals responsible for managing and processing billing transactions, ensuring that payments are received from clients or insurance companies, and following up on outstanding accounts. They often work in healthcare settings, where they verify patient information, submit claims, and resolve discrepancies related to payments. Their role includes communicating with patients, insurance providers, and internal departments to address billing issues and secure timely payments, contributing to the financial health of an organization.

What is the difference between Billing And Follow Up Representative vs Collections Specialist?

AspectBilling And Follow Up RepresentativeCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in billing or healthcare administrationHigh school diploma; certifications in collections or credit management are common
Work EnvironmentOffice setting, often in healthcare, insurance, or service industriesOffice environment, typically in finance, healthcare, or credit agencies
Employer & Industry UsageUsed by healthcare providers, insurance companies, and service firms for billing and account follow-upEmployed by banks, healthcare, and credit companies to recover overdue payments

While both roles involve managing accounts and communication, the Billing And Follow Up Representative primarily focuses on billing processes and ensuring timely payments, whereas the Collections Specialist concentrates on recovering overdue debts and handling delinquent accounts.

More about Billing And Follow Up Representative jobs
What cities are hiring for Billing And Follow Up Representative jobs? Cities with the most Billing And Follow Up Representative job openings:
What states have the most Billing And Follow Up Representative jobs? States with the most job openings for Billing And Follow Up Representative jobs include:
What job categories do people searching Billing And Follow Up Representative jobs look for? The top searched job categories for Billing And Follow Up Representative jobs are:
Infographic showing various Billing And Follow Up Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $42,166 per year, or $20.3 per hour.

Medical Billing and Follow Up Representative

Healthcare Support Staffing

Livonia, MI

$16.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Company Description

Why You Should Work For Us:

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

The Billing & Follow-Up Representative reviews, researches, and processes claims in accordance with contracts and policies to determine the extent of liability and entitlement, as well as to adjudicate claims as appropriate.

The Billing & Follow-Up Representative reviews, researches, and processes claims in accordance with contracts and policies to determine the extent of liability and entitlement, as well as to adjudicate claims as appropriate.

The core responsibilities will include: coding and processing claim forms; reviewing claims for complete information, correcting and completing forms as needed; accessing information and translating data into information acceptable to the claims processing system; and preparing claims for return to provider/subscriber if additional information in needed.  

Additional follow-up responsibilities include: maintaining all appropriate claims files and following up on suspended claims; assisting, identifying, researching and resolving coordination of benefits, subrogation, and general inquiry issues, then communicating the results; and preparing formal history reviews. 


Qualifications

High school diploma or an equivalent combination of education and experience. Associate degree in accounting or business administration high desired.  

Data entry skills (50-60 keystrokes per minutes).  

Past work experience of at least one year within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing medical claims processing, financial counseling, accounting, financial clearance and/or customer service activities is required.  

Knowledge of insurance and governmental programs, regulations and billing processes (e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc.), managed care contracts and coordination of benefits is strongly preferred.  

Working knowledge of medical terminology, anatomy and physiology, medical record coding (ICD-9, CPT, HCPCS), and basic computer skills are highly desirable. 


Additional Information

Hours for this Position:

  • Monday - Friday
  • 8-hour day, 30-minute lunch break
  • Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO 
  • Growth potential
  • Fun and positive work environment



Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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