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On Call Follow Up Representative Jobs (NOW HIRING)

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How much do on call follow up representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for on call follow up representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various On Call Follow Up Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Professional Billing Follow Up Rep II - Finance

Cincinnati Children's

Cincinnati, OH • On-site

$18.16 - $22.25/hr

Full-time

Posted 20 days ago


Cincinnati Children's Hospital Medical Center rating

7.3

Company rating: 7.3 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

386th of 1,064 rated hospitals


Job description

Primary Location
South Campus
Department
Professional Billing Operation
Shift
Day (United States of America)
Schedule
Full time
Weekly Hours
40
FTE
1
Employee Status
Regular
*Expected Starting Pay Range
$18.16 - $22.25
*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
Position Summary
The Professional Billing Representative supports the revenue cycle by ensuring accurate and timely billing, claim resolution, payment posting support, and account follow-up activities. This role works closely with internal departments, payers, and patients to resolve billing issues, reduce denials, and ensure compliance with organizational and regulatory requirements.
What You'll Do
  • Review and process professional claims for accuracy and completeness.
  • Follow up on outstanding insurance claims and unpaid balances.
  • Research and resolve claim denials, rejections, and payment discrepancies.
  • Communicate with insurance carriers regarding claim status and reimbursement issues.
  • Work with clinical and operational teams to obtain documentation needed for claim resolution.
  • Maintain accurate account documentation within billing and practice management systems.
  • Process adjustments, corrections, and rebilling activities as appropriate.
  • Assist patients with billing questions and account inquiries.
  • Meet productivity, quality, and account resolution goals.
  • Maintain knowledge of payer guidelines, billing regulations, and revenue cycle best practices.
What Will Help You Be Successful
  • Strong attention to detail and commitment to accuracy.
  • Ability to manage multiple accounts and priorities simultaneously.
  • Effective problem-solving and critical thinking skills.
  • Strong written and verbal communication skills.
  • Customer service mindset when working with patients and payers.
  • Ability to work independently while collaborating with team members.
Minimum Qualifications
  • High school diploma or equivalent.
  • 2+ years of experience in healthcare billing, revenue cycle, insurance follow-up, accounts receivable, or a related field.
  • Basic understanding of medical terminology, insurance plans, and billing workflows.
  • Experience using electronic health record (EHR) and/or billing systems.
Preferred Qualifications
  • Experience with professional (physician) billing.
  • Experience working denial management and insurance follow-up.
  • Knowledge of CPT, ICD-10, and HCPCS coding concepts.
  • Experience with Epic or similar healthcare systems.
  • Associate's degree in Business, Healthcare Administration, or a related field.

About Us
At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.
Cincinnati Children's is:
  • Recognized by U.S. News & World Report as a top 10best Children's Hospitals in the nation for more than 15 years
  • Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
  • Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025)
  • One of the nation's America's Most Innovative Companies as noted by Fortune
  • Consistently certified as great place to work
  • A Leading Disability Employer as noted by the National Organization on Disability
  • Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.
Comprehensive job description provided upon request.
Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

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About Cincinnati Children's Hospital Medical Center

Sourced by ZipRecruiter

Cincinnati Children's Hospital Medical Center, located in Cincinnati, OH, US, is a premier pediatric hospital renowned for its exceptional clinical services, research programs, and medical education. The healthcare institution, founded in 1883, holds a sterling reputation in the industry, with a mission to improve child health and transform delivery of care through fully integrated, globally recognized research, education and innovation. As one of the oldest and most distinguished pediatric hospitals in the United States, Cincinnati Children's continues to offer a broad range of high-quality, compassionate care to children in the community and around the globe. As a testament to its dedication, it has consistently been ranked among the top three US pediatric hospitals by U.S. News & World Report.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1883