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Follow Up Representative Jobs in Georgia (NOW HIRING)

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Follow Up Representative information

See Georgia salary details

$20.7K

$37.3K

$65K

How much do follow up representative jobs pay per year?

As of Aug 30, 2026, the average yearly pay for follow up representative in Georgia is $37,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $36,300.00 per year, depending on experience, location, and employer.

What is a follow up representative?

A Follow Up Representative is responsible for contacting customers, clients, or patients to ensure outstanding issues are resolved, payments are collected, or inquiries are addressed. They typically work in industries like healthcare, finance, or customer service, ensuring smooth follow-up communication. Their duties may include reviewing accounts, coordinating with internal teams, and updating records. Strong communication and organizational skills are essential for success in this role.

What does a follow up representative do?

As a Follow Up Representative, your daily tasks usually involve contacting customers or clients to gather information, address concerns, or provide updates related to their inquiries or orders. You may spend much of your day making phone calls, sending emails, documenting interactions in a CRM system, and collaborating with other team members to ensure issues are resolved promptly. This role often requires balancing multiple cases, handling sensitive situations with professionalism, and keeping detailed records of progress. The position involves both independent work and close coordination with sales, support, or logistics teams, depending on the company’s structure.

What are the key skills and qualifications needed to thrive in the follow up representative position?

To thrive as a Follow Up Representative, you need strong organizational skills, attention to detail, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call tracking systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and persistence help individuals stand out in this position. These skills ensure timely, effective resolution of customer inquiries and promote positive business relationships.

What are the most commonly searched types of Follow Up Representative jobs in Georgia?

The most popular types of Follow Up Representative jobs in Georgia are:

What are popular job titles related to Follow Up Representative jobs in Georgia?

For Follow Up Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Follow Up Representative jobs in Georgia look for?

The top searched job categories for Follow Up Representative jobs in Georgia are:

Follow Up Representative jobs near you
Infographic showing various Follow Up Representative job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $37,338 per year, or $18 per hour.

Remote Medical Insurance Follow Up Rep

Atlanta, GA • Remote

TRC Talent Solutions
Business Management Consulting • 201 - 500 employees
Learn more about TRC Talent Solutionsexternal

$18 - $22/hr

Temporary

Medical, Dental, Vision, Life, PTO

Posted 2 days ago

New

Job description

Medical Insurance Follow Up Representative – 100% Remote

$18–22/hour | Full-Time | Permanent Opportunity

We're growing and looking for experienced Medical Insurance Follow-Up Representatives to join our fully remote team! In this role, you will focus on back-end A/R follow-up, denial resolution, and aged account remediation for Hospital and/or Physician Billing accounts. 

Our team partners with healthcare providers and hospital organizations to deliver revenue cycle and accounts receivable support services. If you thrive in a fast-paced environment, enjoy problem solving, and have experience working insurance denials and unpaid claims, we'd love to hear from you. 

Why Join Us? 

  • 100% Remote 

  • Flexible Schedule 

  • Health, Dental, Vision, and Life Insurance 

  • PTO, Paid Sick Leave, and Paid Holidays 

  • Career Growth Opportunities 

What You’ll Do:

  • Perform second-tier insurance account follow-up on outstanding A/R balances 

  • Resolve denied, underpaid, and unresolved insurance claims

  • Resolve aged accounts and payer issues  

  • Work high-dollar accounts and conduct detailed account research 

  • Review UB-04 and/or HCFA 1500 claims for billing accuracy 

  • Investigate eligibility discrepancies, coding issues, payer denials, and reimbursement variances 

  • Communicate professionally with insurance payers, clients, and internal teams

  • Identify payer trends, workflow issues, and barriers to resolution 

  • Submit corrected claims, rebills, secondary billing, and appeals as needed

  • Document account activity and correspondence thoroughly and accurately 

  • Escalate payer errors appropriately for reprocessing 

  • Work with commercial and government payers 

  • Maintain productivity and quality standards

Experience & Education: 
 

  • 1-2 years of Healthcare Revenue Cycle experience required 

  • Experience with Hospital Billing and/or Physician Billing required 

  • Strong knowledge of denials, insurance follow-up, UB-04 and/or HCFA 1500 claims 

  • Experience using systems like Epic, Cerner, Meditech, McKesson, Allscripts, Soarian, etc. 

  • Proficiency in Microsoft Office and other internet-based systems

  • Strong ability to multitask across multiple applications and systems 

  • High School Diploma or equivalent required; Associate's or Bachelor's Degree preferred 

Physical Requirements:

  • Ability to sit for extended periods of time 

  • Frequent use of hands and fingers for typing and computer work

  • Ability to communicate via phone and computer

  • Occasionally lift up to 15 pounds