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Flight Service Manager Jobs (NOW HIRING)

Delta Air Lines, Inc.

Flight Attendant

Atlanta, GA

Join Delta Air Lines as a Flight Attendant Important Training Start Date Information: Candidates ... Provide exceptional customer service * Manage unexpected changes in a time-sensitive and stressful ...

Jet Linx Aviation

Flight Services Specialist

Omaha, NE · On-site

$53K/yr

The Flight Services Specialist role is comprised of a combination of responsibilities from Fleet Management. This role's schedule will be on the overnight hours or a swing shift starting in the early ...

Worldwide Flight Services

$75K/yr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... This role manages front-line teams responsible for check-in, boarding, arrivals, and special ...

Worldwide Flight Services

$26.68/hr

Promote Worldwide Flight Service #1 value of safety as a Safety Ambassador, supporting Worldwide Flight Service Safety Management System (SMS) components, Safety Policy and behavioral standards

Guardian Flight

Flight Nurse

Juneau, AK · On-site

$103K - $106K/yr

As a leading provider of air medical services, management and experience in the air medical industry, Guardian Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams ...

Guardian Flight

Flight Nurse

Grand Rapids, MN · On-site

$85K - $88K/yr

As a leading provider of air medical services, management and experience in the air medical industry, Guardian Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams ...

New

Guardian Flight

Flight Nurse

Escanaba, MI · On-site

$83K - $85K/yr

As a leading provider of air medical services, management and experience in the air medical industry, Guardian Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams ...

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Flight Service Manager information

What does a flight manager do?

A flight service manager oversees the daily operations of airline or private flight services, ensuring safety, compliance, and customer satisfaction. They coordinate staff, manage schedules, handle passenger issues, and ensure adherence to aviation regulations, often using industry-specific software and certifications.

What does a flight service manager do?

A flight service manager oversees the customer service operations on flights, ensuring passenger safety, comfort, and compliance with airline policies. They coordinate cabin crew, handle passenger issues, and manage in-flight services, often requiring strong communication and leadership skills. The role typically involves working in a fast-paced environment and may require certification in safety procedures.

What is the highest paid position at an airport?

The highest paid positions at airports are typically executive roles such as airport directors or chief executives, who oversee airport operations and strategic planning. These roles often require extensive experience, leadership skills, and relevant certifications, and they can earn salaries exceeding six figures annually.

What are the key skills and qualifications needed to thrive as a Flight Service Manager, and why are they important?

To excel as a Flight Service Manager, you need strong leadership abilities, in-depth knowledge of airline safety procedures, and experience in in-flight service operations, often supported by previous cabin crew experience and specialized training. Familiarity with airline management software, crew scheduling systems, and safety management systems (SMS) is typically required. Outstanding communication, conflict resolution, and customer service skills help you manage diverse teams and ensure a positive passenger experience. These skills are vital for maintaining safety, operational efficiency, and high service standards on every flight.

How does a Flight Service Manager typically collaborate with cabin crew and ground staff to ensure a smooth flight experience?

A Flight Service Manager works closely with both cabin crew and ground staff to coordinate all aspects of in-flight service and passenger safety. They lead pre-flight briefings, delegate responsibilities, and ensure that all team members are informed about specific passenger needs or flight details. Throughout the journey, they act as the main point of contact for resolving issues, maintaining service standards, and communicating with ground staff regarding special requirements or post-flight procedures. This collaborative approach helps maintain a seamless and high-quality experience for passengers.

What are Flight Service Managers?

Flight Service Managers are airline professionals responsible for overseeing the in-flight service and cabin crew on commercial flights. They ensure that passengers receive high-quality service and that all safety regulations and procedures are followed during the flight. Their duties include supervising flight attendants, handling customer concerns, and coordinating with the cockpit crew. They play a key role in maintaining passenger comfort and safety, as well as ensuring compliance with airline policies.

How much does a flight manager make?

A flight service manager typically earns between $50,000 and $80,000 annually, depending on experience, location, and the size of the airline or organization. Salaries can vary based on certifications, leadership responsibilities, and the complexity of the flight operations managed.
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Flight Service Manager jobs near you
Infographic showing various Flight Service Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Flight Attendant

Flight Attendant

Delta Air Lines, Inc.

Atlanta, GA

Other

Posted 27 days ago

Delta Air Lines rating

8.0

Company rating: 8.0 out of 10

Based on 315 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines

Job description


Join Delta Air Lines as a Flight Attendant 

Important Training Start Date Information: Candidates hired through this requisition are expected to begin initial Flight Attendant training in early 2027. Please apply only if you are able to fully commit to a training start date within this timeframe. If this timing does not align with your availability, we encourage you to apply for a future Flight Attendant requisition. As a reminder, Flight Attendant candidates may only submit one (1) Flight Attendant application every 6-months. 

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience. 

With service to more than 300 destinations on six continents, Delta is proud to be the most awarded airline in the United States, being recognized as one of Fortune's Best Places to Work and Forbes' Best Employers among other accolades.

Keep climbing and join us with a career as a Flight Attendant. If successful, you will:

  • Prioritize the safety and comfort of all customers
  • Deliver exceptional customer service in a dynamic environment
  • Use problem solving and communication skills to respond to in-flight needs with professionalism
  • Represent Delta's values with every interaction
We're seeking individuals who:
  • Thrive in an agile, fast-paced, team-oriented environment
  • Communicate clearly and empathetically
  • Are adaptable and solution-focused
Key Responsibilities:
  • Willing to support a 24/7 global operation working non-traditional business hours i.e. early mornings, late nights, overnights, weekends, holidays
  • Practice safety conscious behaviors in all operational processes and procedures
  • Provide exceptional customer service
  • Manage unexpected changes in a time-sensitive and stressful environment
  • Answer questions and assist customers, when necessary, particularly those with unique needs and circumstances
  • Demonstrate consistent punctuality and reliability by reporting to duty as scheduled, regardless of time zone differences and commuting challenges
  • Remain adaptable to last-minute schedule adjustments and operational demands to ensure uninterrupted service delivery
  • Able to work confidently as a self-starter, making thoughtful decisions and partnering with fellow crew members when immediate leadership guidance or support is not available
  • Operate and demonstrate safety and emergency equipment, respond to onboard emergencies including ditching situations, and administer basic first aid or CPR as needed
  • Respond to and provide clear and accurate directions (verbally and/or non-verbally) to customers in the event of an emergency
  • Make decisions that address issues keeping in line with Delta policies, procedures, and core values
  • Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)
  • Assist customers in lifting and stowing luggage into overhead bins
  • Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or encounters turbulence
  • Regularly make public address and safety announcements in compliance with company and federal standards
  • Must be capable of performing duties in changing environments, including the physiological affects at altitude

Delta is seeking both English-speaking Flight Attendants and Bilingual Flight Attendants (also known as LOD/Language of Destination) to join our In-Flight Services team. If applying for a LOD role, you must be fluent in English and the language you select on your application to be eligible. LOD candidates are required to successfully complete a language assessment during the hiring process to be considered for an LOD Flight Attendant position. LOD languages include Czech, Danish, Dutch, French, German, Greek, Hebrew, Italian, Korean, and Swedish. If you are successfully hired as an LOD Flight Attendant a two-year commitment to the LOD program is required.

Since our flights operate 24/7, 365 days a year, Flight Attendants must be willing to work irregular hours. Workdays include early mornings, late nights, overnights, weekends, holidays, and extended hours as needed due to operational reasons.

New hires must successfully complete seven consecutive weeks of training located at our World Headquarters in Atlanta, GA. During this time, participants receive a training wage and some meals, as well as shared lodging for those who do not live within 25 miles of the training facility. 

Once training is complete, Flight Attendants will report to their assigned base to join their 28,000+ colleagues in In-Flight Service. Base options may vary based on operational need and differ for Bilingual, or LOD, Flight Attendants.
What You Need to Know:

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About Delta Air Lines

Sourced by ZipRecruiter

Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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