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Flight Service Manager Jobs (NOW HIRING)

Join Delta Air Lines as a Flight Attendant Important Training Start Date Information: Candidates ... Provide exceptional customer service * Manage unexpected changes in a time-sensitive and stressful ...

The Flight Services Specialist role is comprised of a combination of responsibilities from Fleet Management. This role's schedule will be on the overnight hours or a swing shift starting in the early ...

The Flight Services Specialist role is comprised of a combination of responsibilities from Fleet Management. This role's schedule will be on the overnight hours or a swing shift starting in the early ...

The Flight Services Specialist role is comprised of a combination of responsibilities from Fleet Management. This role's schedule will be on the overnight hours or a swing shift starting in the early ...

The Flight Services Specialist role is comprised of a combination of responsibilities from Fleet Management. This role's schedule will be on the overnight hours or a swing shift starting in the early ...

As a reminder, Flight Attendant candidates may only submit one (1) Flight Attendant application ... Provide exceptional customer service * Manage unexpected changes in a time-sensitive and stressful ...

Develops maintenance & maintains safety-related outreach training for customers / partners across Care Flight's service region. * Maintains currency on industry trends in aviation safety management ...

As a leading provider of air medical services, management and experience in the air medical industry, Guardian Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams ...

Flight Nurse

Gillette, WY · On-site

$90K - $93K/yr

As a leading provider of air medical services, management and experience in the air medical industry, Guardian Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams ...

Flight Nurse

Williston, ND · On-site

$86K - $88K/yr

As a leading provider of air medical services, management and experience in the air medical industry, Guardian Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams ...

The Flight Operations Manager is responsible for planning, coordinating, and executing all ... Provide concierge-level service while protecting the operational integrity of the schedule.

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Flight Service Manager information

What are the key skills and qualifications needed to thrive as a Flight Service Manager, and why are they important?

To excel as a Flight Service Manager, you need strong leadership abilities, in-depth knowledge of airline safety procedures, and experience in in-flight service operations, often supported by previous cabin crew experience and specialized training. Familiarity with airline management software, crew scheduling systems, and safety management systems (SMS) is typically required. Outstanding communication, conflict resolution, and customer service skills help you manage diverse teams and ensure a positive passenger experience. These skills are vital for maintaining safety, operational efficiency, and high service standards on every flight.

How does a Flight Service Manager typically collaborate with cabin crew and ground staff to ensure a smooth flight experience?

A Flight Service Manager works closely with both cabin crew and ground staff to coordinate all aspects of in-flight service and passenger safety. They lead pre-flight briefings, delegate responsibilities, and ensure that all team members are informed about specific passenger needs or flight details. Throughout the journey, they act as the main point of contact for resolving issues, maintaining service standards, and communicating with ground staff regarding special requirements or post-flight procedures. This collaborative approach helps maintain a seamless and high-quality experience for passengers.

What are Flight Service Managers?

Flight Service Managers are airline professionals responsible for overseeing the in-flight service and cabin crew on commercial flights. They ensure that passengers receive high-quality service and that all safety regulations and procedures are followed during the flight. Their duties include supervising flight attendants, handling customer concerns, and coordinating with the cockpit crew. They play a key role in maintaining passenger comfort and safety, as well as ensuring compliance with airline policies.

What does a flight manager do?

A flight service manager oversees the daily operations of airline customer service, ensuring safety, compliance, and passenger satisfaction. They coordinate staff, handle customer issues, and ensure that all procedures meet airline and regulatory standards, often working with scheduling software and safety protocols.
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What cities are hiring for Flight Service Manager jobs? Cities with the most Flight Service Manager job openings:
What are the most commonly searched types of Flight Service jobs? The most popular types of Flight Service jobs are:
What states have the most Flight Service Manager jobs? States with the most job openings for Flight Service Manager jobs include:
Infographic showing various Flight Service Manager job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Flight Attendant

Other

Posted 3 days ago


Delta Air Lines rating

8.0

Company rating: 8.0 out of 10

Based on 310 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines


Job description


Join Delta Air Lines as a Flight Attendant 

Important Training Start Date Information: Candidates hired through this requisition are expected to begin initial Flight Attendant training in early 2027. Please apply only if you are able to fully commit to a training start date within this timeframe. If this timing does not align with your availability, we encourage you to apply for a future Flight Attendant requisition. As a reminder, Flight Attendant candidates may only submit one (1) Flight Attendant application every 6-months. 

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience. 

With service to more than 300 destinations on six continents, Delta is proud to be the most awarded airline in the United States, being recognized as one of Fortune's Best Places to Work and Forbes' Best Employers among other accolades.

Keep climbing and join us with a career as a Flight Attendant. If successful, you will:

  • Prioritize the safety and comfort of all customers
  • Deliver exceptional customer service in a dynamic environment
  • Use problem solving and communication skills to respond to in-flight needs with professionalism
  • Represent Delta's values with every interaction
We're seeking individuals who:
  • Thrive in an agile, fast-paced, team-oriented environment
  • Communicate clearly and empathetically
  • Are adaptable and solution-focused
Key Responsibilities:
  • Willing to support a 24/7 global operation working non-traditional business hours i.e. early mornings, late nights, overnights, weekends, holidays
  • Practice safety conscious behaviors in all operational processes and procedures
  • Provide exceptional customer service
  • Manage unexpected changes in a time-sensitive and stressful environment
  • Answer questions and assist customers, when necessary, particularly those with unique needs and circumstances
  • Demonstrate consistent punctuality and reliability by reporting to duty as scheduled, regardless of time zone differences and commuting challenges
  • Remain adaptable to last-minute schedule adjustments and operational demands to ensure uninterrupted service delivery
  • Able to work confidently as a self-starter, making thoughtful decisions and partnering with fellow crew members when immediate leadership guidance or support is not available
  • Operate and demonstrate safety and emergency equipment, respond to onboard emergencies including ditching situations, and administer basic first aid or CPR as needed
  • Respond to and provide clear and accurate directions (verbally and/or non-verbally) to customers in the event of an emergency
  • Make decisions that address issues keeping in line with Delta policies, procedures, and core values
  • Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)
  • Assist customers in lifting and stowing luggage into overhead bins
  • Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or encounters turbulence
  • Regularly make public address and safety announcements in compliance with company and federal standards
  • Must be capable of performing duties in changing environments, including the physiological affects at altitude

Delta is seeking both English-speaking Flight Attendants and Bilingual Flight Attendants (also known as LOD/Language of Destination) to join our In-Flight Services team. If applying for a LOD role, you must be fluent in English and the language you select on your application to be eligible. LOD candidates are required to successfully complete a language assessment during the hiring process to be considered for an LOD Flight Attendant position. LOD languages include Czech, Danish, Dutch, French, German, Greek, Hebrew, Italian, Korean, and Swedish. If you are successfully hired as an LOD Flight Attendant a two-year commitment to the LOD program is required.

Since our flights operate 24/7, 365 days a year, Flight Attendants must be willing to work irregular hours. Workdays include early mornings, late nights, overnights, weekends, holidays, and extended hours as needed due to operational reasons.

New hires must successfully complete seven consecutive weeks of training located at our World Headquarters in Atlanta, GA. During this time, participants receive a training wage and some meals, as well as shared lodging for those who do not live within 25 miles of the training facility. 

Once training is complete, Flight Attendants will report to their assigned base to join their 28,000+ colleagues in In-Flight Service. Base options may vary based on operational need and differ for Bilingual, or LOD, Flight Attendants.
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About Delta Air Lines

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Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US