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Flight Service Manager Jobs in Indiana (NOW HIRING)

Worldwide Flight Services

$17/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Manage arrangements for passengers holding reservations, standby travelers, and their luggage.

Air Evac Lifeteam

Flight Nurse

Evansville, IN · On-site

Safety, effective and efficient patient care is a key pillar of our services, therefore you'll work ... Utilize critical thinking skills to manage the critically ill or injured adult or pediatric patient ...

Air Evac Lifeteam

Flight Nurse

Evansville, IN · On-site

Safety, effective and efficient patient care is a key pillar of our services, therefore you'll work ... to manage the critically ill or injured adult or pediatric patient and support physicians' orders ...

Global Medical Response

Flight Nurse

Evansville, IN

Safety, effective and efficient patient care is a key pillar of our services, therefore you'll work ... to manage the critically ill or injured adult or pediatric patient and support physicians' orders ...

Global Medical Response

Flight Nurse

Evansville, IN · On-site

Safety, effective and efficient patient care is a key pillar of our services, therefore you'll work ... to manage the critically ill or injured adult or pediatric patient and support physicians' orders ...

PHI Health

Flight Nurse

Greencastle, IN · On-site

For clinical matters, reports directly to the program's Manager of Clinical Services and indirectly ... Flight or transport experience preferred. * Must successfully complete the PHI Air Medical Group ...

PHI Health

Flight Nurse

Rushville, IN · On-site

For clinical matters, reports directly to the program's Manager of Clinical Services and indirectly ... Flight or transport experience preferred. * Must successfully complete the PHI Air Medical Group ...

PHI Health

Flight Nurse

Greencastle, IN · On-site

For clinical matters, reports directly to the program's Manager of Clinical Services and indirectly ... Flight or transport experience preferred. * Must successfully complete the PHI Air Medical Group ...

PHI Health

Flight Nurse

Rushville, IN · On-site

For clinical matters, reports directly to the program's Manager of Clinical Services and indirectly ... Flight or transport experience preferred. * Must successfully complete the PHI Air Medical Group ...

Aviation

Certified Flight Instructor

Fishers, IN · On-site

... General Manager. Qualifications: Educations and/or Experience: • Commercial Airplane Single ... • Service Awards • Career Advancement • Wisley & DailyPay About Tom Wood Group The Tom Wood ...

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Flight Service Manager information

See Indiana salary details

$19.2K

$56.3K

$112K

How much do flight service manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for flight service manager in Indiana is $56,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,497.00 and $67,026.00 per year, depending on experience, location, and employer.

What does a flight manager do?

A flight service manager oversees the daily operations of airline or private flight services, ensuring safety, compliance, and customer satisfaction. They coordinate staff, manage schedules, handle passenger issues, and ensure adherence to aviation regulations, often using industry-specific software and certifications.

What does a flight service manager do?

A flight service manager oversees the customer service operations on flights, ensuring passenger safety, comfort, and compliance with airline policies. They coordinate cabin crew, handle passenger issues, and manage in-flight services, often requiring strong communication and leadership skills. The role typically involves working in a fast-paced environment and may require certification in safety procedures.

What is the highest paid position at an airport?

The highest paid positions at airports are typically executive roles such as airport directors or chief executives, who oversee airport operations and strategic planning. These roles often require extensive experience, leadership skills, and relevant certifications, and they can earn salaries exceeding six figures annually.

What are the key skills and qualifications needed to thrive as a Flight Service Manager, and why are they important?

To excel as a Flight Service Manager, you need strong leadership abilities, in-depth knowledge of airline safety procedures, and experience in in-flight service operations, often supported by previous cabin crew experience and specialized training. Familiarity with airline management software, crew scheduling systems, and safety management systems (SMS) is typically required. Outstanding communication, conflict resolution, and customer service skills help you manage diverse teams and ensure a positive passenger experience. These skills are vital for maintaining safety, operational efficiency, and high service standards on every flight.

How does a Flight Service Manager typically collaborate with cabin crew and ground staff to ensure a smooth flight experience?

A Flight Service Manager works closely with both cabin crew and ground staff to coordinate all aspects of in-flight service and passenger safety. They lead pre-flight briefings, delegate responsibilities, and ensure that all team members are informed about specific passenger needs or flight details. Throughout the journey, they act as the main point of contact for resolving issues, maintaining service standards, and communicating with ground staff regarding special requirements or post-flight procedures. This collaborative approach helps maintain a seamless and high-quality experience for passengers.

What are Flight Service Managers?

Flight Service Managers are airline professionals responsible for overseeing the in-flight service and cabin crew on commercial flights. They ensure that passengers receive high-quality service and that all safety regulations and procedures are followed during the flight. Their duties include supervising flight attendants, handling customer concerns, and coordinating with the cockpit crew. They play a key role in maintaining passenger comfort and safety, as well as ensuring compliance with airline policies.

How much does a flight manager make?

A flight service manager typically earns between $50,000 and $80,000 annually, depending on experience, location, and the size of the airline or organization. Salaries can vary based on certifications, leadership responsibilities, and the complexity of the flight operations managed.
What are popular job titles related to Flight Service Manager jobs in Indiana? For Flight Service Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Flight Service Manager jobs in Indiana look for? The top searched job categories for Flight Service Manager jobs in Indiana are:
What cities in Indiana are hiring for Flight Service Manager jobs? Cities in Indiana with the most Flight Service Manager job openings:
Flight Service Manager jobs near you
Passenger Service Agent

Passenger Service Agent

Worldwide Flight Services

$17/hr

Other

Medical

Posted 4 days ago

Worldwide Flight Services rating

5.3

Company rating: 5.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

42nd of 53 rated aviation services

Job description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

As an Passenger Service Agent, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.

Compensation: $17.00 Per Hour

Employment Status: Part-Time

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Day in the life of a Passenger Service Agent

Responsibilities
  • Make reservations, issue tickets and itineraries, and compute fares for passengers.
  • Handle baggage check-in, collect excess baggage charges, and provide general travel information.
  • Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
  • Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
  • Determine flight close-out times and complete necessary flight documentation for accuracy.
  • Handle post-departure procedures, including invalidating tickets and finalizing reports.
  • Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
  • Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.
  • Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.
  • Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.
  • Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.
Minimum Requirements
  • High school diploma or GED equivalent
  • At least 1 year of experience in customer service or related field
  • Ability to work varied shifts, including weekends, holidays, and nights
  • Strong verbal and written communication skills
  • Ability to lift and handle baggage weighing up to 50 lbs
  • Basic computer proficiency, including the ability to input data and use relevant software
  • Stay up to date on recurrent training as assigned
  • Ability to obtain and maintain airport security badge
  • Ability to read, write, and speak the English language
Preferred Skills
  • Previous experience in an airport, airline, or logistics environment
  • Knowledge of ticketing, reservations, and fare calculation systems
  • Experience handling lost and found procedures or baggage claims
  • Strong organizational skills and attention to detail
  • Familiarity with airport regulations and procedures
  • Knowledge of international shipping and airfreight documentation
  • Proficiency in a second language for assisting international travelers
  • Strong conflict resolution and problem-solving abilities
Physical Requirements/Working Conditions
  • Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
  • Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
Perks & Benefits
  • Want your pay in advance?  Access your pay when you need it through DailyPay app!
  • Flight benefits!! Paid training.
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care?   Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

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