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Airport Operations Crew Jobs (NOW HIRING)

Psa Airlines

Airport Operations Analyst

Charlotte, NC · On-site

Works cross functionally with IOC, Station Leadership, Maintenance, Crew Planning, and Corporate Real Estate (CRE) to diagnose airport-side performance barriers and support real-time operational ...

City of Boise

Airport Operations Specialist

Boise, ID

$21.41 - $22.75/hr

... pilot, crew member, flight dispatcher or military experience. American Association of Airport ... This position works: varying shifts in a 24/7 operation, including holidays and weekends.

City of Boise, ID

Airport Operations Specialist

Boise, ID · On-site

$21.41 - $22.75/hr

General Security Operations Opening Date: 06/01/2026 Closing Date: 6/15/2026 12:00 PM Mountain ... pilot, crew member, flight dispatcher or military experience. * American Association of Airport ...

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How much do airport operations crew jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for airport operations crew in the United States is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.76 per hour, depending on experience, location, and employer.

What does an airport operations crew do?

An airport operations crew is responsible for ensuring the safety, security, and efficiency of airport activities. They monitor runways, assist with aircraft movements, coordinate with ground services, and handle emergency procedures, often working in shifts and requiring safety certifications. Their work environment is fast-paced and involves communication with pilots, ground staff, and security personnel.

How much do airport operations crew members make?

Airport operations crew members typically earn an average hourly wage of $15 to $20, depending on experience and location. Salaries can vary based on airline, airport size, and specific responsibilities, with some positions offering additional benefits or shift differentials.

What are Airport Operations Crew?

Airport Operations Crew are professionals responsible for ensuring the smooth and safe operation of activities at an airport. Their duties typically include assisting passengers with boarding and deplaning, coordinating with ground staff and flight crews, handling baggage, and ensuring compliance with safety and security protocols. They often serve as the first point of contact for travelers, helping to resolve issues and provide information. The role requires strong communication skills, the ability to work in a fast-paced environment, and attention to detail. Airport Operations Crew play a vital part in maintaining efficient airport operations and ensuring a positive travel experience for passengers.

What are the key skills and qualifications needed to thrive as an Airport Operations Crew member, and why are they important?

To thrive as an Airport Operations Crew member, you need a solid understanding of airport safety regulations, ground operations procedures, and customer service, typically supported by a high school diploma or equivalent. Familiarity with airport management systems, baggage handling equipment, and security protocols is often required. Strong teamwork, attention to detail, and effective communication are vital soft skills in this role. These abilities are crucial for ensuring efficient, safe, and customer-oriented airport operations.

What are some common challenges faced by Airport Operations Crew members, and how can they effectively manage them?

Airport Operations Crew members often encounter challenges such as handling irregular flight schedules, managing passenger flow during peak times, and responding to unexpected events like weather delays or security incidents. Effective communication and teamwork are essential to coordinate with ground staff, security, and airline personnel. Staying adaptable, remaining calm under pressure, and following established protocols help ensure safety and efficiency, making these skills vital for success in this dynamic environment.

What is the job of airport operations?

Airport operations staff are responsible for managing daily activities at the airport, including coordinating aircraft movements, ensuring safety and security procedures are followed, and supporting airline and passenger services. They often work in control towers, baggage handling, or ground support roles, requiring strong communication skills and knowledge of safety protocols.

What jobs make $10,000 a month without a degree?

For airport operations crew or similar roles, earning $10,000 a month without a degree is uncommon, as most positions pay less and require specific training or experience. High-paying jobs without a degree typically include roles such as commercial pilots, real estate brokers, or skilled trades like electricians and HVAC technicians, which often require certifications or apprenticeships. These roles may involve specialized skills, licensing, or extensive on-the-job training to reach higher income levels.

What is the difference between Airport Operations Crew vs Baggage Handler?

AspectAirport Operations CrewBaggage Handler
CredentialsHigh school diploma, safety training, certification in airport operationsHigh school diploma, safety training, equipment handling certifications
Work EnvironmentAirports, runways, terminal areas, operational zonesBaggage claim areas, aircraft tarmac, baggage handling facilities
Employer & Industry UsageAirlines, airports, ground service providersAirlines, baggage handling companies, ground services

Both roles are essential in airport operations, with the Airport Operations Crew overseeing overall airport functions and safety, while Baggage Handlers focus specifically on managing passenger luggage. Understanding their distinct responsibilities helps clarify their roles within the airport environment.

What cities are hiring for Airport Operations Crew jobs? Cities with the most Airport Operations Crew job openings:
What states have the most Airport Operations Crew jobs? States with the most job openings for Airport Operations Crew jobs include:
What job categories do people searching Airport Operations Crew jobs look for? The top searched job categories for Airport Operations Crew jobs are:
Airport Operations Crew jobs near you
Infographic showing various Airport Operations Crew job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% Internship, 47% Full Time, 48% Part Time, 1% Contract, and 1% Summer. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,261 per year, or $21.3 per hour.
Airport Operations Crew

Airport Operations Crew

JetBlue Airways Corporation

Boston, MA • On-site

Full-time

Posted 5 days ago

JetBlue rating

7.7

Company rating: 7.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

10th of 26 rated airlines

Job description

Position Summary
The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers' personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates customer boarding and deplaning; assists customers with special needs; and complies with any ad-hoc requests as needed. Individuals must excel at serving customers and be comfortable speaking on a public address system, using computers and airport equipment.
Essential Functions
  • Verify customers' personal identification
  • Tag, lift, and handle customer luggage
  • Announce flight arrivals, departures, and pre-boarding information via the public address system
  • Communicate with our customers to keep them constantly informed
  • Offer ancillary products to our customers such as "even more speed" and "even more space"
  • Coordinate various duties with coworkers and other departments to ensure proper handling of customers
  • Help prepare aircraft cabin for customer boarding and departure, which includes cleaning of seats, seat-pockets, gallies, lavatories and floor
  • Operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc.
  • Assist customers with special needs, e.g. customers who need assistance in boarding
  • Crewmembers will be required to perform and/ or rotate through all Airport Operations related functions (gate, ticket counter, etc.)
  • Other duties as assigned

Minimum Experience and Qualifications
  • High School Diploma or General Education Development (GED) Diploma
  • At least eighteen (18) years old
  • One (1) year of customer service or sales experience
  • Strong interpersonal and listening skills
  • Complete fluency in written and spoken English
  • Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Customer Service, and Safety Orientation using AI- or statistically-based scoring
  • Must be able to adhere to JetBlue Uniform Policy Manual Standards
  • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
  • Experience using a mouse, computer, keyboard and basic word processing, email and office applications
  • Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Experience performing under pressure and within fixed time constraints
  • Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways' insurance standards
  • Depending on location, may need to acquire and maintain a United States Customs Clearance
  • Available for occasional overnight travel (10%)
  • Able to make occasional trips to other locations for training or temporary assignment
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship
  • For internal candidates, good standing in attendance performance and safety

Preferred Experience and Qualifications
  • Two (2) years of customer service, volunteer experience or sales experience
  • Knowledge of customer service principles and practices strongly
  • Experience working with various forms of payment (cash, credit cards, travelers checks, etc.)
  • Previous airline experience
  • Bilingual skills

Crewmember Expectations
  • Regular attendance and punctuality
  • Ability to work flexible hours including holidays/ weekends/ and overnight shifts
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment
  • Computer and other office equipment
  • Public Address System
  • Jet bridge and/or air stairs (customer enplaning/deplaning equipment)
  • Handheld radios
  • Free-standing computer kiosks used to identify and process customer reservations
  • Light Emitting Diode (LED) screens and signs

Work Environment
  • Airport environment
  • Subject to weather and elevated noise levels within airports
  • Ability to stand for an extended period of time
  • Mandatory over-time may be required to cover irregular operations which occasionally cause extended work days

Physical Effort
  • Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools.

JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

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