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Flight Service Manager Jobs in Wisconsin (NOW HIRING)

SpartanNash Company

Customer Service Manager

Madison, WI · On-site

Assure that the weekly and period Flight Plan are communicated and executed to company expectations ... Be responsible for department management including staffing, training, performance management, and ...

SpartanNash

Customer Service Manager

Madison, WI · On-site

Assure that the weekly and period Flight Plan are communicated and executed to company expectations ... Be responsible for department management including staffing, training, performance management, and ...

Phi Health, LP

Flight Paramedic

Madison, WI · On-site

Indirectly reports to the program's Manager of Clinical Services and the National Director of ... Flight or transport experience preferred. * Must successfully complete the PHI Air Medical Group ...

NV5

Flight Acquisition Manager

Sheboygan Falls, WI

The Flight Acquisition Manager will lead an active and expanding airborne remote sensing and ground ... Travel up to 10% NV5 is a global technology solutions and consulting services company with a ...

NV5

Flight Acquisition Manager

Sheboygan Falls, WI · On-site

Overview The Flight Acquisition Manager will lead an active and expanding airborne remote sensing ... Travel up to 10% NV5 is a global technology solutions and consulting services company with a ...

NV5

Flight Acquisition Manager

Sheboygan Falls, WI

Overview The Flight Acquisition Manager will lead an active and expanding airborne remote sensing ... Travel up to 10% NV5 is a global technology solutions and consulting services company with a ...

NV5

Flight Acquisition Manager

Sheboygan Falls, WI · On-site

Overview The Flight Acquisition Manager will lead an active and expanding airborne remote sensing ... Travel up to 10% NV5 is a global technology solutions and consulting services company with a ...

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$18.7K

$54.9K

$109.1K

How much do flight service manager jobs pay per year?

As of May 30, 2026, the average yearly pay for flight service manager in Wisconsin is $54,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,525.00 and $65,289.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flight Service Manager, and why are they important?

To excel as a Flight Service Manager, you need strong leadership abilities, in-depth knowledge of airline safety procedures, and experience in in-flight service operations, often supported by previous cabin crew experience and specialized training. Familiarity with airline management software, crew scheduling systems, and safety management systems (SMS) is typically required. Outstanding communication, conflict resolution, and customer service skills help you manage diverse teams and ensure a positive passenger experience. These skills are vital for maintaining safety, operational efficiency, and high service standards on every flight.

How does a Flight Service Manager typically collaborate with cabin crew and ground staff to ensure a smooth flight experience?

A Flight Service Manager works closely with both cabin crew and ground staff to coordinate all aspects of in-flight service and passenger safety. They lead pre-flight briefings, delegate responsibilities, and ensure that all team members are informed about specific passenger needs or flight details. Throughout the journey, they act as the main point of contact for resolving issues, maintaining service standards, and communicating with ground staff regarding special requirements or post-flight procedures. This collaborative approach helps maintain a seamless and high-quality experience for passengers.

What are Flight Service Managers?

Flight Service Managers are airline professionals responsible for overseeing the in-flight service and cabin crew on commercial flights. They ensure that passengers receive high-quality service and that all safety regulations and procedures are followed during the flight. Their duties include supervising flight attendants, handling customer concerns, and coordinating with the cockpit crew. They play a key role in maintaining passenger comfort and safety, as well as ensuring compliance with airline policies.

What does a flight manager do?

A flight service manager oversees the daily operations of airline customer service, ensuring safety, compliance, and passenger satisfaction. They coordinate staff, handle customer issues, and ensure that all procedures meet airline and regulatory standards, often working with scheduling software and safety protocols.
What are popular job titles related to Flight Service Manager jobs in Wisconsin? For Flight Service Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Flight Service Manager jobs in Wisconsin look for? The top searched job categories for Flight Service Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Flight Service Manager jobs? Cities in Wisconsin with the most Flight Service Manager job openings:
Flight Service Manager jobs near you
Infographic showing various Flight Service Manager job openings in Wisconsin as of May 2026, with employment types broken down into 49% Full Time, 45% Part Time, 3% Temporary, and 3% Contract. Highlights an 29% Physical, 12% Hybrid, and 59% Remote job distribution, with an average salary of $54,863 per year, or $26.4 per hour.
Customer Service Manager

Customer Service Manager

SpartanNash Company

Madison, WI • On-site

Full-time

Posted 10 days ago

SpartanNash rating

5.9

Company rating: 5.9 out of 10

Based on 306 frontline employees who took The Breakroom Quiz

389th of 712 rated retailers

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers.
Ready to contribute to the success of our food solutions company? Apply now!
Location:
703 University Ave - Madison, Wisconsin 53715
Position Summary:
This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators.
Here's what you'll do:
  • Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality.
  • Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
  • Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
  • Maintain familiarity with all products carried in the department as well as throughout the store.
  • Know the advertised items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.
  • Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
  • Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
  • Implement and maintain work schedules, labor control, overtime control, and payroll expense for the department.
  • Implement Our Winning Recipe and model our core values and competencies.
  • Be responsible for department management including staffing, training, performance management, and career development of associates.
  • Develop and monitor department goals.
  • Develop and monitor department forecasts, as required.
  • Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.

  • Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing "Prime Time" standards.
  • Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
  • Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
  • Develop and implement a plan that results in meeting company goals and key performance indicators.
  • Additional responsibilities may be assigned as needed.

Here's what you'll need:
  • High School Graduate (Required) or Equivalent (GED).
  • Two years of retail experience preferred.
  • One-year supervisory experience preferred.
  • Strong written and verbal communication, and bookkeeping skills.
  • Good organization, prioritization, decision-making, problem solving and conflict management skills.
  • Strong leadership abilities with capability to work in a hands-on environment.
  • Good strategic planning and business acumen skills.
  • Good knowledge of retail store operations; knowledge of retail management systems.
  • Proficient in Word, Excel and PowerPoint.
  • Depending on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
We are not able to sponsor work visas for this position.

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