This position will support the In-Flight Service Division and will be based in Atlanta, GA at the airport. Primary Functions: * The HR Manager role is central in imparting HR expertise to management ...
This position will support the In-Flight Service Division and will be based in Atlanta, GA at the airport. Primary Functions: * The HR Manager role is central in imparting HR expertise to management ...
Intern, Aviation Management - Flight Operations (Spring 2027)
Atlanta, GA · On-site
$14.75 - $19.25/hr
A Flight Operations (Aviation Management) intern will assist in achieving divisional goals and ... Flight Service, and Airport Customer Service. This is a paid internship, including additional ...
Intern, Aviation Management - Flight Operations (Spring 2027)
Atlanta, GA · On-site
$14.75 - $19.25/hr
A Flight Operations (Aviation Management) intern will assist in achieving divisional goals and ... Flight Service, and Airport Customer Service. This is a paid internship, including additional ...
Intern, Aviation Management - Flight Operations (Summer 2027)
Atlanta, GA · On-site
$14.75 - $19.25/hr
A Flight Operations (Aviation Management) intern will assist in achieving divisional goals and ... Flight Service, and Airport Customer Service. This is a paid internship, including additional ...
Intern, Aviation Management - Flight Operations (Summer 2027)
Atlanta, GA · On-site
$14.75 - $19.25/hr
A Flight Operations (Aviation Management) intern will assist in achieving divisional goals and ... Flight Service, and Airport Customer Service. This is a paid internship, including additional ...
Flight Controller
Chamblee, GA · On-site
Wheels Up also provides freight services, safety and security solutions, and managed services to ... Since that posting has now closed, official Flight Controller openings have become available. This ...
Flight Controller
Chamblee, GA · On-site
Wheels Up also provides freight services, safety and security solutions, and managed services to ... Since that posting has now closed, official Flight Controller openings have become available. This ...
Must deliver as needed, in-flight service including the handling of alcohol and the service of ... Must be able to manage his or her rest in order to be prepared for flight duty at all times during ...
Must deliver as needed, in-flight service including the handling of alcohol and the service of ... Must be able to manage his or her rest in order to be prepared for flight duty at all times during ...
Sr Corp Quality Auditor I
Atlanta, GA · On-site
... management and analysis. Quals- Five (5) years operational experience in an area directly related to airline functional areas (such as Flight Operations, Technical Operations, In-Flight Service ...
Sr Corp Quality Auditor I
Atlanta, GA · On-site
... management and analysis. Quals- Five (5) years operational experience in an area directly related to airline functional areas (such as Flight Operations, Technical Operations, In-Flight Service ...
Flight Coordinator
Atlanta, GA · Hybrid
... Services team that serves as the primary point of contact with the C-suite to arrange and manage logistics in regard to flight requests. This position reports directly to the Customer Service ...
Quick apply
Flight Coordinator
Atlanta, GA · Hybrid
... Services team that serves as the primary point of contact with the C-suite to arrange and manage logistics in regard to flight requests. This position reports directly to the Customer Service ...
Flight Test Operator
Atlanta, GA · On-site
... range management. Our team conducts full system level development testing, new production ... Strong customer service and organizational collaboration mentality * Small UAS maintenance ...
Flight Test Operator
Atlanta, GA · On-site
... range management. Our team conducts full system level development testing, new production ... Strong customer service and organizational collaboration mentality * Small UAS maintenance ...
... customer service skills. The Senior Operational Scheduler will support flight attendant trip ... Manage all special processes as assigned daily to utilize flight attendant resources using cost ...
... customer service skills. The Senior Operational Scheduler will support flight attendant trip ... Manage all special processes as assigned daily to utilize flight attendant resources using cost ...
... customer service skills. The Senior Operational Scheduler will support flight attendant trip ... Manage all special processes as assigned daily to utilize flight attendant resources using cost ...
... customer service skills. The Senior Operational Scheduler will support flight attendant trip ... Manage all special processes as assigned daily to utilize flight attendant resources using cost ...
Passenger Service Supervisor
Atlanta, GA · On-site
Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service Supervisors must be able to manage their time effectively to ...
Passenger Service Supervisor
Atlanta, GA · On-site
Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service Supervisors must be able to manage their time effectively to ...
You partner closely with the VP, Sales and Service and Flight Services Managers (FSMs) to ensure members receive a seamless, premium experience while maintaining accountability for growth, retention ...
You partner closely with the VP, Sales and Service and Flight Services Managers (FSMs) to ensure members receive a seamless, premium experience while maintaining accountability for growth, retention ...
Flight Controller
Chamblee, GA · On-site
Wheels Up also provides freight services, safety and security solutions, and managed services to ... Since that posting has now closed, official Flight Controller openings have become available. This ...
Flight Controller
Chamblee, GA · On-site
Wheels Up also provides freight services, safety and security solutions, and managed services to ... Since that posting has now closed, official Flight Controller openings have become available. This ...
Flight Controller
Chamblee, GA · On-site
Wheels Up also provides freight services, safety and security solutions, and managed services to ... Since that posting has now closed, official Flight Controller openings have become available. This ...
Flight Controller
Chamblee, GA · On-site
Wheels Up also provides freight services, safety and security solutions, and managed services to ... Since that posting has now closed, official Flight Controller openings have become available. This ...
You partner closely with the VP, Sales and Service and Flight Services Managers (FSMs) to ensure members receive a seamless, premium experience while maintaining accountability for growth, retention ...
You partner closely with the VP, Sales and Service and Flight Services Managers (FSMs) to ensure members receive a seamless, premium experience while maintaining accountability for growth, retention ...
About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Any additional tasks or job assignments assigned by management. Minimum Requirements * A valid ...
About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Any additional tasks or job assignments assigned by management. Minimum Requirements * A valid ...
You partner closely with the VP, Sales and Service and Flight Services Managers (FSMs) to ensure members receive a seamless, premium experience while maintaining accountability for growth, retention ...
You partner closely with the VP, Sales and Service and Flight Services Managers (FSMs) to ensure members receive a seamless, premium experience while maintaining accountability for growth, retention ...
About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The Air Logistics Senior Manager Express Operations will be responsible for the ...
About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The Air Logistics Senior Manager Express Operations will be responsible for the ...
Additionally, we provide Internal Consulting services that focus on cost savings and process improvements. Another responsibility for the PDO is Change Management, a framework in Flight Ops to ...
Additionally, we provide Internal Consulting services that focus on cost savings and process improvements. Another responsibility for the PDO is Change Management, a framework in Flight Ops to ...
Lecturer/Assistant Professor of Aviation & Air Traffic Control Specialist (Eastman Campus)
Atlanta, GA · On-site
... Management, Flight (Airplane), and Flight (Helicopter), and is accredited by the Aviation ... service through committee assignments and university initiatives. Engage in scholarly activity ...
Lecturer/Assistant Professor of Aviation & Air Traffic Control Specialist (Eastman Campus)
Atlanta, GA · On-site
... Management, Flight (Airplane), and Flight (Helicopter), and is accredited by the Aviation ... service through committee assignments and university initiatives. Engage in scholarly activity ...
Flight Service Manager information
What is a flight service manager?
Flight Service Managers are airline professionals responsible for overseeing the in-flight service and cabin crew on commercial flights. They ensure that passengers receive high-quality service and that all safety regulations and procedures are followed during the flight. Their duties include supervising flight attendants, handling customer concerns, and coordinating with the cockpit crew. They play a key role in maintaining passenger comfort and safety, as well as ensuring compliance with airline policies.
How does a flight service manager typically collaborate with cabin crew and ground staff to ensure a smooth flight experience?
A Flight Service Manager works closely with both cabin crew and ground staff to coordinate all aspects of in-flight service and passenger safety. They lead pre-flight briefings, delegate responsibilities, and ensure that all team members are informed about specific passenger needs or flight details. Throughout the journey, they act as the main point of contact for resolving issues, maintaining service standards, and communicating with ground staff regarding special requirements or post-flight procedures. This collaborative approach helps maintain a seamless and high-quality experience for passengers.
What are the key skills and qualifications needed to thrive as a flight service manager, and why are they important?
To excel as a Flight Service Manager, you need strong leadership abilities, in-depth knowledge of airline safety procedures, and experience in in-flight service operations, often supported by previous cabin crew experience and specialized training. Familiarity with airline management software, crew scheduling systems, and safety management systems (SMS) is typically required. Outstanding communication, conflict resolution, and customer service skills help you manage diverse teams and ensure a positive passenger experience. These skills are vital for maintaining safety, operational efficiency, and high service standards on every flight.
How do you become a flight service manager?
To become a flight service manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, aviation management, or related fields. Relevant experience in customer service or airline operations is essential, along with strong leadership, communication, and organizational skills; some roles may require certification or training in airline safety and procedures.
How much does a flight service manager make?
A flight service manager typically earns between $50,000 and $80,000 annually, depending on experience, location, and the size of the airline or organization. They oversee customer service operations on flights and may require certifications in customer service or aviation safety.
What are the most commonly searched types of Flight Service jobs in Atlanta, GA?
The most popular types of Flight Service jobs in Atlanta, GA are:
What are popular job titles related to Flight Service Manager jobs in Atlanta, GA?
For Flight Service Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Flight Service Manager jobs in Atlanta, GA look for?
The top searched job categories for Flight Service Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Flight Service Manager jobs?
Cities near Atlanta, GA with the most Flight Service Manager job openings:
Full-time
Posted 4 days ago
Delta Air Lines rating
8.2
Based on 327 frontline employees who took The Breakroom Quiz
5th of 26 rated airlines
Job description
The Human Resources Manager role is responsible for human resources field support for an assigned client group at Delta Air Lines, Inc. The HR Manager acts as a strategic business partner for clients throughout the United States. The role is responsible for ensuring the effective and consistent delivery of human resources services including coaching/counseling employees and management, sourcing and selection, performance management programs, organizational effectiveness, compensation and providing Human Resources leadership. This position will support the In-Flight Service Division and will be based in Atlanta, GA at the airport.
Primary Functions:
- The HR Manager role is central in imparting HR expertise to management personnel and influencing clients based on company policy, focuses on positive employee relations and applicable laws.
- The HR Manager often serves as project lead/representative for corporate projects, managing timelines, and working with cross-divisional teams and develops both strategic and tactical plans that create a safety conscious environment resulting in employee safety and well-being.
- This position is also responsible for developing relationships with individuals, employee groups and leaders of the business to communicate company policies, programs/procedures while providing leadership around organizational change, process consultation and organizational development.
- Anticipating and meeting client needs.
- Executing service delivery systems.
- Creating integrated solutions to business problems or issues.
- Acting as an employee and company advocate that can balance decision making appropriately.
- This job supports employees in a 24/7 operation with multiple locations and will require travel.
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About Delta Air Lines
Sourced by ZipRecruiter
Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.