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Flight Service Manager Jobs in New York (NOW HIRING)

... service, safety, efficiency, and departmental results. * Prepare accurate shift reports, incident documentation, irregularity reports, expedited-flight logs, and operational updates for management.

... service, safety, efficiency, and departmental results. * Prepare accurate shift reports, incident documentation, irregularity reports, expedited-flight logs, and operational updates for management.

Flight Ops Specialist

Manhattan, NY ยท On-site

$56K - $67K/yr

... services, flight following, invoicing, payment tracking, and other essential functions. * Assist in charter flight trip management beyond the point of sale, working closely with the Charter Sales ...

Flight Coordinator Supervisor

New York, NY ยท On-site

$66K - $80K/yr

Maintain operational efficiency, preventing lapses in service and managing any issues that arise during daily activities. * Train, motivate, and schedule flight coordinator team members to maintain ...

Flight Coordinator Supervisor

New York, NY ยท On-site

$66K - $80K/yr

Maintain operational efficiency, preventing lapses in service and managing any issues that arise during daily activities. * Train, motivate, and schedule flight coordinator team members to maintain ...

Enabling global flight, with passion. Position Summary Responsible for coordinating the daily ... Supervises and manages on a daily basis the line service supervisors, leads, and line service ...

Enabling global flight, with passion. Position Summary Responsible for coordinating the daily ... Supervises and manages on a daily basis the line service supervisors, leads, and line service ...

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Flight Service Manager information

See New York salary details

$22.4K

$65.7K

$130.6K

How much do flight service manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for flight service manager in New York is $65,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,730.00 and $78,168.00 per year, depending on experience, location, and employer.

What is a flight service manager?

Flight Service Managers are airline professionals responsible for overseeing the in-flight service and cabin crew on commercial flights. They ensure that passengers receive high-quality service and that all safety regulations and procedures are followed during the flight. Their duties include supervising flight attendants, handling customer concerns, and coordinating with the cockpit crew. They play a key role in maintaining passenger comfort and safety, as well as ensuring compliance with airline policies.

How does a flight service manager typically collaborate with cabin crew and ground staff to ensure a smooth flight experience?

A Flight Service Manager works closely with both cabin crew and ground staff to coordinate all aspects of in-flight service and passenger safety. They lead pre-flight briefings, delegate responsibilities, and ensure that all team members are informed about specific passenger needs or flight details. Throughout the journey, they act as the main point of contact for resolving issues, maintaining service standards, and communicating with ground staff regarding special requirements or post-flight procedures. This collaborative approach helps maintain a seamless and high-quality experience for passengers.

What are the key skills and qualifications needed to thrive as a flight service manager, and why are they important?

To excel as a Flight Service Manager, you need strong leadership abilities, in-depth knowledge of airline safety procedures, and experience in in-flight service operations, often supported by previous cabin crew experience and specialized training. Familiarity with airline management software, crew scheduling systems, and safety management systems (SMS) is typically required. Outstanding communication, conflict resolution, and customer service skills help you manage diverse teams and ensure a positive passenger experience. These skills are vital for maintaining safety, operational efficiency, and high service standards on every flight.

How do you become a flight service manager?

To become a flight service manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, aviation management, or related fields. Relevant experience in customer service or airline operations is essential, along with strong leadership, communication, and organizational skills; some roles may require certification or training in airline safety and procedures.

How much does a flight service manager make?

A flight service manager typically earns between $50,000 and $80,000 annually, depending on experience, location, and the size of the airline or organization. They oversee customer service operations on flights and may require certifications in customer service or aviation safety.

What are the most commonly searched types of Flight Service jobs in New York?

The most popular types of Flight Service jobs in New York are:

What are popular job titles related to Flight Service Manager jobs in New York?

For Flight Service Manager jobs in New York, the most frequently searched job titles are:

What cities in New York are hiring for Flight Service Manager jobs?

Cities in New York with the most Flight Service Manager job openings:

Infographic showing various Flight Service Manager job openings in New York as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,686 per year, or $31.6 per hour.

$25 - $30/hr

Full-time, Part-time

Posted 3 days ago

New


Job description

Job Title: Aviation Flight Program Specialist

Department: Aviation

Reports to (title) Chair of the Aviation department

Status: non-exempt

Position Status :Part Time

Hours: (include if evening or weekends or attendance at functions are required)

Monday to Friday _____X_______ Hours _15 to 20 hours per week total

Evening’s ___________X_____ Weekends______X__________

**Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, students, customers, flight instructors and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other supervisors, coworkers, customers, vendors, agencies, etc.

Position purpose

This purpose of this position is to provide oversight of a specific flight program at Heritage Flight Academy that affect Vaughn students in the Aircraft Operations program. This involves ensuring that our students are progressing through Heritage in an efficient way and reporting to the Vaughn Aviation Chair of any perceived issues that affects Vaughn students..

Major Responsibilities/Duties/Functions/Tasks

1) Conduct oversight and inspection of student flying at HFA.

2) Conduct monthly safety meetings and record minutes

3) Follow up on all safety issues.

4) Address all flight students concerns.

5) Ensure the students’ academic class requirements match academics to flight progress.

6) Visit HFA weekly to talk to students, chief pilot and manager.

7 Assess flight program to recommend improvements and maintain FAA requirements.

8) Ensure students schedule three (3) lessons per week in Flight Schedule Pro.

9) Counsel and document student progress.

10) Ensure class progress in appropriate Part 141 class matches flight training at Heritage.

11) Ensure students complete at least the appropriate Stage in the semester started and document their progress in D2L.

12) Attend Aviation Open Houses at both Vaughn and Heritage as necessary which may occur on weekends.

**Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Education and/or Experience Requirements

Bachelor’s degree in aviation or a related field.

At least five years’ experience working with the FAA, commercial or military environment.

At least five years’ experience working for an organization that involves involving flight training and/or inspections of aircraft and crew

  1. Professional Skills

The ideal candidate will possess excellent written and verbal communication skill.

A complete knowledge of all FAA flight certifications, ground school requirements and written tests.

  1. Reasoning Ability

Ability to determine and report to the Chair of the Department the reasons behind reported issues at Heritage Flight School.

  1. Work environment and physical functions

This position is at a flight school at ISP McArthur Airport and Vaughn College. Generally, an employee needs to be able to sit, stand, and navigate within the area. In addition, this position will require that the employee makes frequent visits to Heritage Flight Academy to visit with staff and students. Some work (D2L entries, email) from home will be necessary.

Salary:

$25.00 to $30.00 per hour.