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Flexible Shopify Customer Service Jobs (NOW HIRING)

Lead Shopify Developer IRC301021

San Jose, CA · On-site +1

$69.25 - $90.50/hr

Experience integrating third-party services such as payment gateways, ERP, CRM, and marketing ... GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and ...

... CRM integrations), customer support (helpdesk and customer data tooling), supply chain and ... Shape the storefront as a flexible content platform , owning metaobject and metafield data models ...

SHOPIFY WEB DEVELOPER

Longmont, CO · On-site

$80K - $125K/yr

Inform management of any issues impacting the department or internal customer use of system or ... Stay apprised of innovations in products and services to increase productivity. SUPERVISORY DUTIES ...

Customer Service Specialist

Florence, WI · On-site

$15.75 - $20.75/hr

Job Title: Customer Service SpecialistLocation: Florence, WIReports To: Customer Service ... Practical experience with Shopify.Proficiency in Microsoft Teams, Outlook, and CRM data entry.

Customer Service Specialist

Minneapolis, MN · On-site

$17.75 - $23.50/hr

... Shopify, Great Plains, Microsoft Office, Monday.com, as well as our logistics partner sites and the ... Position is based out of Minneapolis, MN headquarters with a flexible working environment/schedule ...

Customer Service Representative II

Salt Lake City, UT · On-site

$15.50 - $21/hr

We are looking for an experienced, autonomous, and tech-savvy Customer Service Representative to ... SAP, Shopify, Magento * CRM & Ticketing: Salesforce, Freshdesk, HubSpot * Collaboration & AI:

Customer Service Agent We are looking for a passionate and dedicated Customer Service Agent to join ... Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Our ...

As a Customer Service Agent, you'll be part of Harbour's dedicated Customer Experience team ... Proficiency with NetSuite, Hiver, and Shopify (or similar systems). * Excellent attention to detail ...

As a Customer Service Agent, you'll be part of Harbour's dedicated Customer Experience team ... Proficiency with NetSuite, Hiver, and Shopify (or similar systems). * Excellent attention to detail ...

Customer Service Rep - eCommerce

Nashville, TN · On-site

$15.50 - $21/hr

Job Title: eCommerce Customer Service Representative Department: eCommerce Reports to: Director of ... Experience using Shopify or similar ecommerce software * Experience using Shipstation or a similar ...

Showing results 21-40

Flexible Shopify Customer Service information

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$18

$26

How much do flexible shopify customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for flexible shopify customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a flexible Shopify customer service representative?

A Flexible Shopify Customer Service representative is a professional who assists Shopify store customers with inquiries, problems, or orders, often working remotely or on a flexible schedule. Their duties include responding to customer emails, chats, or calls, resolving issues related to products, orders, payments, or returns, and providing a positive shopping experience. These representatives often adapt their working hours to meet the needs of both the business and its customers, making them ideal for stores that operate across different time zones. They may use Shopify’s admin panel and customer support tools to manage customer interactions efficiently. Strong communication skills and a good understanding of the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as a flexible Shopify customer service representative?

To thrive as a Flexible Shopify Customer Service representative, you need strong product knowledge, problem-solving abilities, and experience in e-commerce platforms, preferably with prior customer service experience. Familiarity with Shopify's admin panel, ticketing systems like Zendesk or Gorgias, and live chat tools is typically required. Exceptional communication, patience, and adaptability are standout soft skills for addressing diverse customer inquiries and managing fluctuating workloads. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive brand reputation in the dynamic e-commerce environment.

What are the typical challenges faced by flexible Shopify customer service representatives, and how can they be managed effectively?

Flexible Shopify Customer Service representatives often juggle multiple communication channels such as email, chat, and phone while addressing diverse customer inquiries. A common challenge is managing high volumes of requests during peak sales periods, which requires strong organizational skills and the ability to prioritize effectively. Representatives must also be comfortable learning Shopify’s evolving platform features to provide accurate support. Staying proactive by keeping up with product updates and collaborating closely with technical and sales teams helps ensure customer issues are resolved efficiently and builds a positive customer experience.

What is the difference between Flexible Shopify Customer Service vs Shopify Support Specialist?

AspectFlexible Shopify Customer ServiceShopify Support Specialist
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service experience, Shopify platform knowledge, possibly certifications
Work EnvironmentRemote or on-site, e-commerce support teamsRemote or on-site, dedicated Shopify support teams
Employer & IndustryOnline retail, e-commerce businesses using ShopifyShopify platform users, e-commerce companies
Search & Comparison IntentUnderstanding customer service roles in ShopifySeeking specialized Shopify support roles

Flexible Shopify Customer Service involves providing general support to Shopify store customers, focusing on order issues, inquiries, and basic troubleshooting. Shopify Support Specialists typically have more in-depth platform knowledge, handling technical issues and advanced support tasks. Both roles are essential in e-commerce, but the Support Specialist position often requires more specific Shopify expertise.

More about Flexible Shopify Customer Service jobs

What cities are hiring for Flexible Shopify Customer Service jobs?

Cities with the most Flexible Shopify Customer Service job openings:

What are the most commonly searched types of Shopify Customer Service jobs?

The most popular types of Shopify Customer Service jobs are:

What states have the most Flexible Shopify Customer Service jobs?

States with the most job openings for Flexible Shopify Customer Service jobs include:

Infographic showing various Flexible Shopify Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Lead Shopify Developer IRC301021

Hitachi Careers

San Jose, CA • On-site, Remote

$69.25 - $90.50/hr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago


Hitachi rating

7.5

Company rating: 7.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

269th of 490 rated machine equipment manufacturers


Job description

Description
GlobalLogic estimates the starting pay range for this role to be performed remotely within the USA to be 130K to 140K. This reflects base salary only and does not include additional performance-linked variable compensation, benefits etc that may apply to the role. This pay range is provided as a good faith estimate and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.
We are seeking a highly skilled Technical Lead - Shopify with strong expertise in Shopify, Liquid, and modern eCommerce development to lead the design and delivery of scalable Shopify solutions.
The ideal candidate will have hands-on technical expertise, excellent communication skills, and proven experience working in an onshore-offshore delivery model. This role requires the ability to lead technical discussions, solve complex engineering challenges, and successfully manage multiple workstreams in a fast-paced environment.
Requirements
8+ years of software development experience focused on Shopify development.
Strong expertise in:
Shopify Theme Development
Liquid Templating Language
Shopify APIs (Admin, Storefront, GraphQL/REST)
HTML5, CSS3, JavaScript (ES6+)
3rd Party Integrations
Experience with Shopify app integration and customization.
Strong understanding of eCommerce architecture and best practices.
Proven experience working in an onshore-offshore delivery model, coordinating across distributed teams.
Excellent verbal and written communication skills with the ability to interact confidently with clients and stakeholders.
Strong analytical and problem-solving skills with the ability to resolve complex technical challenges.
Demonstrated ability to manage multiple parallel workstreams and deliver under tight timelines.
Experience conducting technical design reviews, code reviews, and mentoring developers.
Familiarity with Git, CI/CD pipelines, Agile/Scrum methodologies, and modern development practices.
Preferred Qualifications:
Experience with Shopify Plus implementations.
Knowledge of headless commerce frameworks (Hydrogen, Remix, Next.js) is a plus.
Experience integrating third-party services such as payment gateways, ERP, CRM, and marketing platforms.
Exposure to performance optimization, SEO, and accessibility best practices for Shopify stores.
Key Competencies:
Technical Leadership
Solution Architecture
Client & Stakeholder Management
Strong Communication Skills
Onshore-Offshore Collaboration
Problem Solving & Critical Thinking
Multitasking & Parallel Delivery Management
Mentoring & Team Development
Ownership & Accountability
Agile Delivery Mindset
Job responsibilities
Lead the architecture, design, and development of Shopify-based eCommerce solutions using Shopify, Liquid, HTML, CSS, JavaScript, and Shopify APIs.
Provide technical leadership and guidance to development teams, ensuring adherence to best practices and coding standards.
Collaborate with onshore stakeholders to understand business requirements and translate them into scalable technical solutions.
Coordinate effectively with offshore development teams to ensure timely and high-quality delivery.
Drive technical design discussions, code reviews, and solution validation.
Troubleshoot and resolve complex technical issues across the application stack.
Manage multiple parallel initiatives while balancing priorities, risks, and dependencies.
Mentor team members and foster a culture of continuous learning and technical excellence.
Ensure high standards of performance, security, scalability, and maintainability across solutions.
What we offer
Exciting Projects:Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.
Professional Development:We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.
Excellent Benefits:We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

What Hitachi employees say

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About Hitachi

Sourced by ZipRecruiter

Technology is driving today’s fast paced World and we create New Innovations that transform industries and society for the better. But without the brightest, most creative people people like you our achievements would not be possible. Join us and together let's start powering good to make the world a better place.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Chiyoda-ku, TYO, JP