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$9

$25

$59

How much do first tech jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for first tech in the United States is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $28.37 per hour, depending on experience, location, and employer.

What is a first tech?

First Tech jobs typically refer to entry-level positions in the technology industry, such as help desk support, junior software developer, IT technician, or technical support specialist. These roles are ideal for individuals who are starting their careers in tech and may require basic knowledge of computer systems, software, and troubleshooting. First Tech jobs provide valuable experience, opportunities for learning, and a pathway to more advanced roles in information technology or software development.

What are the key skills and qualifications needed to thrive as a first tech support specialist, and why are they important?

To thrive as a First Tech Support Specialist, you need solid troubleshooting abilities, technical knowledge of hardware and software, and typically a background in IT or computer science. Familiarity with ticketing systems, remote support tools, and diagnostic platforms—such as ServiceNow or Zendesk—is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities are crucial for quickly resolving technical issues, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced by first tech professionals in adapting to rapidly evolving technology trends?

First Tech professionals often encounter the challenge of keeping pace with the fast-changing landscape of emerging technologies. Staying updated on new tools, platforms, and best practices requires continuous learning and adaptability. Additionally, integrating novel technologies into existing systems and ensuring team-wide adoption can be demanding. Collaborating closely with cross-functional teams and actively participating in training sessions or industry events can help First Tech professionals stay ahead and remain effective in their roles.

What is the difference between First Tech vs Network Technician?

AspectFirst TechNetwork Technician
Required CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA (common)
Work EnvironmentCustomer service, on-site and remote supportNetwork setup, troubleshooting, on-site and remote
Industry UsageIT service providers, tech companies, financial institutionsTelecommunications, IT services, corporate networks
Common Search/ComparisonYesYes

First Tech and Network Technicians both work in the IT industry, often requiring similar certifications like CompTIA Network+ and A+. First Tech roles typically focus on customer support and troubleshooting for end-users, while Network Technicians concentrate on network infrastructure, setup, and maintenance. Both roles are essential in tech support and network management, but they differ mainly in their focus areas and work environments.

How do I get my First Tech job?

To get a First Tech job, applicants should review the company's job openings, ensure they meet the required qualifications, and submit a tailored application. Preparing for interviews by understanding the company's services and demonstrating relevant skills, such as customer service or technical knowledge, can improve chances of hiring.
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Cities with the most First Tech job openings:

What states have the most First Tech jobs?

States with the most job openings for First Tech jobs include:

What job categories do people searching First Tech jobs look for?

The top searched job categories for First Tech jobs are:

First Tech jobs near you
Infographic showing various First Tech job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $52,010 per year, or $25 per hour.

Member Service Representative, Waltham, MA, Part-Time, Onsite

Waltham, MA • On-site

First Tech Federal Credit Union
Utilities • 1 - 5K employees
Learn more about First Tech Federal Credit Unionexternal

$21.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Description

Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping members achieve their financial goals.

What You’ll Do:

  • Identify the financial needs of new and existing members by building rapport and establishing strong business relationships; educate and cross sell appropriate products and services, make qualified referrals and achieve assigned sales goals.
  • Understand and explain all DCU products and services. Open new memberships, accounts and loans utilizing established guidelines and self-service options and conduct Notary Public services.
  • Utilize established guidelines to obtain Lending Authority, process loan requests, confirm all conditions have been met and verify the integrity of the documents prior to conducting loan closings.
  • Accurately process teller transactions, assist with end of day balancing, Instant Issuance and ATM balancing.
  • Conducts audits of all membership applications, account maintenance forms, new account applications and completed loan files
  • Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
  • May be asked to provide coverage in other DCU areas such as other branches, the Information Center or support departments.
  • Continuously identify and submit efficiency and process improvement ideas
  • Perform other job-related duties as assigned.

Qualifications & Skills:

  • High School diploma or equivalent
  • 1-3 years related experience
  • Verbal Communication skills
  • Technical skills (Word, Excel, Email)
  • Bilingual skills a plus

Location: Waltham, MA 

Target Compensation: $21.50 per hour

Schedule: Thursday- Friday 10:30 - 7:30, Saturday 8:30 - 3:30 (22.5 Hours)

Who We Are:
What makes First Tech different? Click here to learn more!
Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.
Employees are eligible for:
• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)
Employment Statements:
First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to recruiters@firsttechfed.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
First Tech is not currently offering Visa transfer/sponsorship for this position.

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