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First Tech information
See New York salary details
$10.25 - $15.24
19% of jobs
$16.14 is the 25th percentile. Wages below this are outliers.
$15.24 - $20.24
34% of jobs
$20.24 - $25.23
17% of jobs
$27.85 is the 75th percentile. Wages above this are outliers.
$25.23 - $30.22
11% of jobs
$30.22 - $35.22
6% of jobs
$35.22 - $40.21
4% of jobs
$40.21 - $45.20
3% of jobs
$45.20 - $50.20
2% of jobs
$50.20 - $55.19
2% of jobs
$55.19 - $60.18
1% of jobs
$60.18 - $65.18
1% of jobs
$10
$27
$65
How much do first tech jobs pay per hour?
What are the key skills and qualifications needed to thrive as a First Tech Support Specialist, and why are they important?
What is the difference between First Tech vs Network Technician?
| Aspect | First Tech | Network Technician |
|---|---|---|
| Required Certifications | CompTIA A+, Network+ (often) | CompTIA Network+, Cisco CCNA (common) |
| Work Environment | Customer service, on-site and remote support | Network setup, troubleshooting, on-site and remote |
| Industry Usage | IT service providers, tech companies, financial institutions | Telecommunications, IT services, corporate networks |
| Common Search/Comparison | Yes | Yes |
First Tech and Network Technicians both work in the IT industry, often requiring similar certifications like CompTIA Network+ and A+. First Tech roles typically focus on customer support and troubleshooting for end-users, while Network Technicians concentrate on network infrastructure, setup, and maintenance. Both roles are essential in tech support and network management, but they differ mainly in their focus areas and work environments.
What are some common challenges faced by First Tech professionals in adapting to rapidly evolving technology trends?
How do I get my first tech job?
Is First Tech a good company to work for?
What does "First Tech" offer?
What are First Tech jobs?
Who is the CEO of First Tech?

Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
Senior IT - Executive Technology Partner
At SoFi, we're on a mission to help people achieve financial independence and realize their ambitions. Behind our innovative digital-first platform is a team of driven, curious, and collaborative individuals-empowered by the tools and technology that keep us connected and thriving.
We're looking for a Senior IT professional to become a strategic technology partner to our executive leadership team. This isn't your typical support role. It's about proactive engagement, white-glove service, and creating a seamless tech experience that empowers our leaders to operate at their best.
If you're someone who thrives in dynamic environments, anticipates needs before they arise, and turns support into strategic impact-this could be your next big move.
What You'll Do
- Serve as a trusted advisor and go-to technical partner for SoFi's executive team and their assistants. 15%
- Deliver personalized, high-touch technical guidance for hardware, software, mobile, and collaboration tools. 10%
- Ensure flawless execution for executive meetings, boardrooms, and AV setups.
- Troubleshoot issues swiftly and clearly-translating technical challenges into calm, confident solutions. 10%
- Collaborate cross-functionally to resolve issues and improve tools and workflows. 25%
- Contribute to internal knowledge bases and IT documentation to drive continuous improvement 15%.
- Handle all executive interactions with professionalism, empathy, and discretion.
- Coach execs on best practices with tools and technology, empowering confidence and independence. 15%
- Stay on top of emerging tech trends, bringing creative ideas for elevating the tech experience. 10%
- This is an in-person role that requires a minimum 4 days per week in the NYC office or more depending on executive needs.
What You Bring
- Bachelor's degree in IT, Computer Science, or equivalent work experience.
- 4+ years of IT support, with direct experience supporting executives and senior leaders.
- Experience using and managing ServiceNow (must-have).
- Mastery of Windows, macOS, mobile platforms, and tools like Google Workspace, Zoom, Slack.
- Outstanding communication skills-you're the calm in the tech storm.
- High emotional intelligence-you listen first, adapt fast, and support intuitively.
- Proactive mindset-you don't just fix problems, you prevent them.
- Able to work independently, but also collaborate across teams with ease.
Bonus Points
- Certifications like CompTIA A+/Network+/Security+, or ITIL.
- Experience with A/V systems such as Zoom Rooms, NEAT, Q-SYS, Logitech.
- Familiarity with AI tools for documentation and troubleshooting (e.g., Gemini, Glean).
- Bilingual, Spanish-speaking support capabilities.
Why You'll Love Working Here
- A culture that celebrates innovation and continuous learning.
- Inclusive, mission-driven teams where your voice matters.
- Opportunities to shape the future of technology at a rapidly growing fintech company.
If you're excited to create a frictionless technology experience for senior leaders and make a real impact in a mission-driven company-we want to meet you.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
About SoFi
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2011