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First Tech Jobs in Redmond, WA (NOW HIRING)

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

First Fed is a local community bank on an exciting growth trajectory with 17 locations in Western Washington. The IT Support Technician will provide front-line technical support to employees ...

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

First Fed is a local community bank on an exciting growth trajectory with a focus on serving customers and communities throughout the PNW. The IT Support Technician provides front-line technical ...

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

First Fed was recognized by the Puget Sound Business Journal as a Best Workplace and a Top ... Position Purpose The IT Support Technician is the front-line technical support representative to ...

Senior Solutions Engineer - West

Seattle, WA · On-site

$127K - $185K/yr

This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again ...

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an ...

Senior Product Manager, Operations

Seattle, WA · On-site

$144K - $190K/yr

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an ...

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an ...

Company Description TurnPoint is a boutique IT consulting firm located in Lower Queen Anne. Founded ... Serve as the first point of contact for customers seeking technical assistance via phone, e-mail ...

Chief Technology Officer (CTO) Position Overview The Chief Technology Officer will serve as the ... Drive a cloud-first, integration-first strategy leveraging AWS and Boomi. Digital Commerce ...

IT Lead

Seattle, WA · On-site

Backed by Founders Fund, Felicis, First Round Capital, and Point72 Ventures, our founding team ... You will be our first full-time IT hire, and you will own IT end to end. Today we run on a managed ...

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Showing results 1-20

First Tech information

What are the key skills and qualifications needed to thrive as a First Tech Support Specialist, and why are they important?

To thrive as a First Tech Support Specialist, you need solid troubleshooting abilities, technical knowledge of hardware and software, and typically a background in IT or computer science. Familiarity with ticketing systems, remote support tools, and diagnostic platforms—such as ServiceNow or Zendesk—is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities are crucial for quickly resolving technical issues, ensuring user satisfaction, and maintaining efficient IT operations.

What is the difference between First Tech vs Network Technician?

AspectFirst TechNetwork Technician
Required CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA (common)
Work EnvironmentCustomer service, on-site and remote supportNetwork setup, troubleshooting, on-site and remote
Industry UsageIT service providers, tech companies, financial institutionsTelecommunications, IT services, corporate networks
Common Search/ComparisonYesYes

First Tech and Network Technicians both work in the IT industry, often requiring similar certifications like CompTIA Network+ and A+. First Tech roles typically focus on customer support and troubleshooting for end-users, while Network Technicians concentrate on network infrastructure, setup, and maintenance. Both roles are essential in tech support and network management, but they differ mainly in their focus areas and work environments.

What are some common challenges faced by First Tech professionals in adapting to rapidly evolving technology trends?

First Tech professionals often encounter the challenge of keeping pace with the fast-changing landscape of emerging technologies. Staying updated on new tools, platforms, and best practices requires continuous learning and adaptability. Additionally, integrating novel technologies into existing systems and ensuring team-wide adoption can be demanding. Collaborating closely with cross-functional teams and actively participating in training sessions or industry events can help First Tech professionals stay ahead and remain effective in their roles.

How do I get my first tech job?

To get your first tech job, build relevant skills through online courses, certifications, or hands-on projects, and gain experience with tools like programming languages or software development environments. Networking, creating a strong resume, and applying to entry-level positions or internships are also important steps in starting a tech career.

Is First Tech a good company to work for?

First Tech is generally considered a reputable employer in the financial services industry, offering roles such as customer service representatives and financial advisors. Employees often cite a supportive work environment, competitive benefits, and opportunities for professional development. However, experiences can vary based on location and role, so researching specific positions and reviews is recommended.

What does "First Tech" offer?

First Tech is a financial services company that offers banking products such as checking and savings accounts, loans, and credit cards. It also provides technology-driven banking solutions and customer support services. If referring to a job role, First Tech may also refer to positions in banking, customer service, or IT support within the company.

What are First Tech jobs?

First Tech jobs typically refer to entry-level positions in the technology industry, such as help desk support, junior software developer, IT technician, or technical support specialist. These roles are ideal for individuals who are starting their careers in tech and may require basic knowledge of computer systems, software, and troubleshooting. First Tech jobs provide valuable experience, opportunities for learning, and a pathway to more advanced roles in information technology or software development.

Who is the CEO of First Tech?

First Tech Federal Credit Union is led by President and CEO Greg Mitchell. He has been in this role since 2014 and oversees the credit union's operations, strategic planning, and member services.
What cities near Redmond, WA are hiring for First Tech jobs? Cities near Redmond, WA with the most First Tech job openings:
Infographic showing various First Tech job openings in Redmond, WA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Relationship Banker (Studios West Experience Center) (FULL TIME ON-SITE)

Relationship Banker (Studios West Experience Center) (FULL TIME ON-SITE)

First Technology Federal Credit Union

Redmond, WA

$22.55 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Description

The Relationship Banker is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As a Relationship Banker, you’ll work in a fast-paced environment processing routine financial transactions for members in-person, over the phone, and by e-mail. You’ll engage in consultative conversations with members to establish a strong rapport and understanding of their financial needs and offer tailored products and services to help them reach their financial dreams.
Here's what you can expect from the job and what you need to be successful:  
   
What You'll Do:   
  • Quickly process routine financial transactions for members including deposits and withdrawals, loan payments, and cashier’s checks, while ensuring regulatory compliance and adherence to internal procedures   
  • Establish and maintain member deposit and loan accounts   
  • Provide the highest quality of member service by promptly addressing member concerns and escalate to leadership when appropriate   
  • Proactively identify and recommend the best products and services to meet the members’ financial needs and partner with service teams including insurance, investments, Premier, and mortgage   
  • Meet quarterly metrics and service objectives (i.e. campaigns, cross-selling, and referrals), alongside sales targets, and incentives to help drive and execute on key business goals and initiatives   
  • Complete required compliance training within well-defined timelines and utilize available resources to maintain in depth current knowledge of all current credit union products and services   
  • Perform account maintenance activities including updating member contact and personal information   
  • Perform follow-up activities and outbound calls for new and existing members   
   
Essential Skills:   
  • Minimum Education: High School Diploma or equivalent   
  • Minimum six (6) months in a fast-paced sales or customer service role required; financial services experience preferred   
  • Ability to listen to members’ needs and provide tailored product recommendations   
  • Excellent listening skills with the ability to ask probing questions, understand concerns, and overcome objections   
  • Excellent verbal and written communication skills; able to express ideas concisely and logically   
  • Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment   
  • Ability to work in fast-paced customer service and sales environment without sacrificing accuracy and service   
  • Aptitude for learning a variety of computer systems using technology to solve member issues   
  • Possesses critical thinking and decision-making skills with attention to detail   
  • Working knowledge of Microsoft Office Suite   
  • Certification/License: Notary preferred 
Location: Studios West Experience Center - Redmond, WA 98052
 
Target Compensation in Redmond, WA: $22.55 to $26.00 per hour + monthly incentive

Who We Are:
What makes First Tech different? Click here to learn more!
Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.
Employees are eligible for:
• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)
Employment Statements:
First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to recruiters@firsttechfed.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
First Tech is not currently offering Visa transfer/sponsorship for this position.