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Financial Aid Liaison Jobs (NOW HIRING)

SUNY Canton

Director of Financial Aid

Canton, NY · On-site

... liaison to state and federal funding agencies. Additional responsibilities include: * Oversee administration of the Title IV Federal Financial Aid Program: PELL Grants, SEOG, College Work Study ...

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How much do financial aid liaison jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for financial aid liaison in the United States is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.68 per hour, depending on experience, location, and employer.

What is a financial aid liaison?

A Financial Aid Liaison is a professional who assists students and families in navigating the financial aid process at educational institutions. They serve as a point of contact between students, financial aid offices, and other departments, helping to clarify financial aid policies, procedures, and eligibility requirements. Financial Aid Liaisons provide guidance on completing applications, understanding award letters, and resolving issues related to funding. Their role is essential in supporting students to access and maintain financial assistance throughout their academic journey.

How does a financial aid liaison collaborate with other departments to support student success?

A Financial Aid Liaison regularly works with admissions, academic advising, and student accounts to ensure students receive accurate information about their financial aid options. They help coordinate outreach efforts to inform students of deadlines, eligibility requirements, and available resources. By working closely with these departments, the liaison helps identify students who may need additional support, streamlining the financial aid process and contributing to overall student retention and satisfaction.

What are the key skills and qualifications needed to thrive as a financial aid liaison, and why are they important?

To thrive as a Financial Aid Liaison, you need a solid understanding of financial aid regulations, student advising, and higher education processes, typically supported by a bachelor's degree. Familiarity with FAFSA, federal and state financial aid systems, and student information software like Banner or Ellucian is often required. Exceptional interpersonal skills, attention to detail, and the ability to explain complex information clearly help you stand out in this role. These skills ensure students receive accurate guidance, maintain compliance, and successfully navigate financial aid opportunities.

What is the difference between Financial Aid Liaison vs Financial Aid Officer?

AspectFinancial Aid LiaisonFinancial Aid Officer
Required CredentialsTypically a bachelor's degree; knowledge of financial aid policiesSimilar; often requires a bachelor's degree and familiarity with financial aid regulations
Work EnvironmentCollaborates between students, families, and financial aid officesWorks directly within financial aid departments, processing applications and awards
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & ComparisonOften compared for roles involving student support and communicationMore focused on processing and awarding financial aid

The main difference is that a Financial Aid Liaison primarily acts as a bridge between students and the financial aid office, focusing on communication and support. In contrast, a Financial Aid Officer handles the processing, awarding, and administration of financial aid applications. Both roles require similar credentials and are found within educational institutions, but their core responsibilities differ slightly.

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Financial Aid Liaison jobs near you
Infographic showing various Financial Aid Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $48,668 per year, or $23.4 per hour.

Director of Financial Aid

South Carolina State University

Orangeburg, SC • On-site

Full-time

Re-posted 17 days ago

Job description

Director of Financial Aid

Apply now Job no: 492817
Work type: Full-Time
Location: Administration - Orangeburg, SC
Categories: Staff

The Director of Financial Aid provides strategic leadership, management, and oversight for all aspects of the University's financial aid programs and operations. The Director is responsible for ensuring compliance with federal, state, and institutional regulations governing student financial assistance while advancing South Carolina State University's enrollment, retention, and student success goals. The position oversees the administration of federal, state, institutional, and private financial aid programs and serves as the University's primary authority on financial aid policy and compliance.

The Director collaborates closely with Enrollment Management, Student Accounts, Admissions, Academic Affairs, Athletics, Information Technology, and other campus stakeholders to deliver exceptional service to students and families while maintaining the highest standards of regulatory compliance and operational efficiency.

Essential Duties and Responsibilities

Leadership and Strategic Planning
  • Provide visionary leadership and strategic direction for the Office of Financial Aid.
  • Develop and implement financial aid strategies that support the University's enrollment and retention objectives.
  • Establish departmental goals, performance metrics, and service standards.
  • Lead initiatives to improve financial aid processes, customer service, and operational effectiveness.
  • Participate in University committees and strategic planning efforts related to enrollment management and student success.
Financial Aid Administration
  • Direct the administration of federal, state, institutional, and private financial aid programs.
  • Ensure timely and accurate awarding, disbursement, reconciliation, and reporting of financial aid funds.
  • Oversee packaging policies and procedures designed to maximize student access and affordability.
  • Monitor financial aid expenditures and fund utilization to ensure effective stewardship of resources.
  • Manage institutional scholarships and grant programs in collaboration with University leadership.
Compliance and Regulatory Oversight
  • Ensure compliance with all applicable federal, state, and institutional regulations, including:
    • Title IV Federal Student Aid Programs
    • U.S. Department of Education regulations
    • South Carolina Commission on Higher Education requirements
    • NCAA regulations as applicable
    • Institutional policies and procedures
  • Develop, maintain, and update financial aid policies and procedures.
  • Coordinate audits, program reviews, and compliance monitoring activities.
  • Respond to findings and implement corrective actions as necessary.
  • Serve as the University's primary liaison with regulatory agencies and financial aid organizations.
Personnel Management
  • Recruit, train, supervise, and evaluate financial aid staff.
  • Foster a culture of accountability, professionalism, collaboration, and continuous improvement.
  • Provide professional development opportunities for staff.
  • Ensure cross-training and succession planning within the department.
Technology and Data Management
  • Oversee financial aid systems, software applications, and technology initiatives.
  • Ensure data integrity and accurate reporting within the student information system.
  • Utilize data analytics to support decision-making and improve service delivery.
  • Generate reports related to financial aid operations, compliance, enrollment, and student success.
Budget and Fiscal Management
  • Develop and manage departmental budgets.
  • Monitor expenditures and ensure responsible fiscal management.
  • Assist in the planning and allocation of institutional aid resources.
  • Conduct financial analysis and forecasting related to aid programs and enrollment trends.

Minimum Qualifications

  • Minimum of five (5) years of progressively responsible experience in financial aid administration.
  • Minimum of three (3) years of supervisory or management experience.
  • Demonstrated experience administering federal Title IV financial aid programs.
  • Experience with Banner, Ellucian, or similar student information systems preferred

Preferred Qualifications

  • Master's degree from an accredited institution.
  • NASFAA Credential(s) or other financial aid certifications.
  • Experience at a public higher education institution.
  • Experience managing financial aid audits, program reviews, and compliance initiatives.
  • Demonstrated success in developing enrollment-focused financial aid strategies.
  • Experience with scholarship management and institutional aid optimization.

Working Conditions

  • Office environment with extended periods of computer work.
  • Occasional evening and weekend work required.
  • Travel may be required for conferences, professional development, and outreach activities.
  • Ability to meet deadlines and manage multiple priorities in a fast-paced environment.

Advertised: 02 Jun 2026 Eastern Daylight Time
Applications close:

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