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Field Support Engineer Jobs (NOW HIRING)

Copan Diagnostics, Inc

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Graveyard Field Support Engineer

Atlanta, GA · On-site

$33 - $37/hr

The Graveyard Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering ...

PDF Solutions

Senior Field Support Engineer

Midvale, UT · On-site

$70K - $110K/yr

Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team ...

PDF Solutions

Senior Field Support Engineer

Phoenix, AZ · On-site

$70K - $110K/yr

Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team ...

PDF Solutions

Senior Field Support Engineer

Phoenix, AZ

$70K - $110K/yr

Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team ...

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Field Support Engineer information

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$10

$29

$52

How much do field support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for field support engineer in the United States is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.54 per hour, depending on experience, location, and employer.

What is a field support engineer?

Field Support Engineers are technical professionals who provide on-site and remote support for hardware, software, or technical systems. They troubleshoot issues, perform installations, conduct maintenance, and ensure that equipment operates efficiently. Field Support Engineers often interact directly with customers to resolve technical problems, train users, and implement solutions. Their role is essential in industries where timely technical support and system uptime are critical. Strong communication skills, technical expertise, and the ability to travel to client sites are key requirements for this job.

What is the difference between Field Support Engineer vs Network Support Technician?

AspectField Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, officesData centers, server rooms, client sites
Industry UsageIT, telecommunications, manufacturingIT, telecommunications, service providers
Job FocusHardware, software troubleshooting, system setupNetwork configuration, troubleshooting, maintenance

Both roles require similar certifications and often work in similar environments within the IT industry. However, a Field Support Engineer typically handles a broader range of hardware and software issues on-site, while a Network Support Technician specializes in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a field support engineer, and why are they important?

To thrive as a Field Support Engineer, you need a solid background in electronics, IT, or engineering, often supported by a relevant bachelor's degree or technical certification. Familiarity with diagnostic tools, network systems, and remote troubleshooting platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional candidates apart. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable system performance in diverse field environments.

What are some common challenges faced by field support engineers, and how can they prepare for them?

Field Support Engineers often encounter challenges such as troubleshooting complex technical issues on-site, adapting to diverse customer environments, and managing time effectively when handling multiple service requests. Being well-prepared with up-to-date technical knowledge, strong problem-solving skills, and excellent communication abilities can help overcome these challenges. Additionally, maintaining flexibility and a customer-focused attitude ensures successful resolutions and positive client relationships.

What does a field support engineer do?

A field support engineer works directly with customers to answer technical questions about the products or services that a company offers and solve any related issues. As a field support engineer, you most often work in technical or electronics fields or the software industry. For that reason, your specific job duties vary but typically include researching technical issues for a customer, filing reports on technical incidents, and following up on customer questions. The qualifications for this career include a bachelor's degree in electronics, IT, or software. Because you interact with customers both on the phone and in-person, you also need strong communication skills and hands-on experience working with the products in your industry.

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Field Support Engineer jobs near you
Infographic showing various Field Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,578 per year, or $29.1 per hour.

Electric Vehicle Field Support Engineer

American Emergency Vehicles

Longview, TX

Full-time

Re-posted 17 days ago

Job description

Additional Locations:  
Requisition ID: 24723
For over 45 years, Capacity/Laymor has been the trusted yard truck manufacturer for ports and railway hubs around the world. Though heavy and lighter hauling needs are different, Capacity/Laymor trucks are designed and built to be relentless performers.
 
Capacity/Laymor trucks is part of Terex Corporation, a global designer and manufacturer of specialized vehicles and equipment, including fire and emergency vehicles, waste and recycling equipment, RV's, and machinery supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our customers depend on every day.
 

Capacity of Texas, Longview, TX is seeking an Electric Vehicle Field Support Engineer to support product development. In this role you will be responsible for commissioning, start up and conduct necessary training of EV trucks at factory, customer sites and ensure that products perform as intended and meet customer requirements. 

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all inclusive and may include other duties and responsibilities, as management may deem necessary from time to time.

  • Manage small crew of technical assemblers and assemblers. 
  • Validate that the new products and updated products meet engineering requirements and manufacturing readiness. Ability to determine root cause to problems and identify alternate solutions to resolve issues as they arise.
  • Review test plans, identify instrumentation needed for testing, conduct testing, analyze test results. Utilize engineering systems to look up models and drawings and material specifications.
  • Develop technical summary reports and communicate findings and lessons learned.
  • Conduct field commissioning to support truck builds along with validation and updation of software prior to delivery to the field.
  • Support engineering in leading field campaigns and creation of technical and communication documents including bulletins and service manuals.
  • Knowledge of troubleshooting techniques and tools to resolve technical problems. Document and maintain Devlog as issues arise and likely resolutions.
  • Diagnose system level issues by utilizing vendor specific diagnostics guides, tools and utilities.
  • Planning and improving testing procedures and operations to make the test more reliable, efficient and cost effective.
  • Facilitates the adoption of new techniques and processes to achieve greater efficiency, cost reduction and product improvements.
  • Support development of training programs and conduct training at factory or at customer sites.

Education and/or Experience:

  • Bachelor's Degree of Engineering, Engineering Technology, or equivalent education required. Electrical or related field of study in Electrical degree is a plus.
  • 3+ years minimum experience with field technical services support processes and management.
  • Prior experience in diagnostic test engineering roles.
  • Experience/ familiarity with electrification products and driveline components is a plus.
  • Experience with CANalyzer tool and its functionality is a plus.
  • Strong emphasis on carrying out tasks with high level of accuracy and precision.

 

Work Environment/Conditions:

  • REMOTE
  • Ability to travel (75% of the time). Travel may be at short notice.

 

The above information describes the general nature of this position and should not be considered a comprehensive statement of duties, activities, responsibilities, and requirements. Additional duties, activities, responsibilities, and requirements may be assigned, with or without notice, at any time. This job description is neither an employment contract nor a promise of work for any specific length of time.

Terex Corporation is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. Terex Corporation also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans. 

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Effective January 1, 2020, pursuant to the California Consumer Privacy Act of 2018 (as amended, the "CCPA"), if you are a California resident, you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them. 

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