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120 Mastec Field Support Engineer Jobs Hiring Near You

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application experience Reports To: Engineering Director Role Summary We are seeking a highly experienced Field Support ...

Downing USA

Field Support Engineer

Odessa, TX

Field Support Engineer Desired Traits: Dynamic, Situational Adaptability, Quality Decision Making, Resourcefulness What is an IT Operations Field Support Engineer? The Field Support Engineer is ...

SEF Energy

Field Support Engineer

Odessa, TX · On-site

Field Support Engineer Desired Traits: Dynamic, Situational Adaptability, Quality Decision Making, Resourcefulness What is an IT Operations Field Support Engineer? The Field Support Engineer is ...

Downing USA

Field Support Engineer

Odessa, TX · On-site

Field Support Engineer Desired Traits: Dynamic, Situational Adaptability, Quality Decision Making, Resourcefulness What is an IT Operations Field Support Engineer? The Field Support Engineer is ...

Integration Systems

Field Support Engineer

Auburn, AL · On-site

Field Support Engineer Company Overview : Integrated Solutions for Systems (IS4S) is a fast-growing small business at the forefront of developing innovative solutions for the warfighter. We use ...

Paladin Drones

Field Support Engineer

Houston, TX · Remote

$60K - $80K/yr

Role Summary As a Field Support Engineer, you are the technical backbone of Paladin's customer deployments. You work directly with public safety agencies to install, support, and maintain autonomous ...

Fenix Group, Inc

Field Support Engineer

Chantilly, VA · On-site

Job Type Full-time Description The Field Support Engineer serves as a crucial link between our advanced communication solutions and our customers. This ensures seamless integration, deployment, and ...

PSB HQ

Field Support Engineer

High Point, NC · On-site

Field Support Engineer Location: Onsite at High Point, NC with estimated 30% required travel About the Role: We're looking for a driven, technically curious Field Support Engineer to help shape the ...

Paladin Drones

Field Support Engineer

Houston, TX · On-site +1

$60K - $80K/yr

Role Summary As a Field Support Engineer, you are the technical backbone of Paladin's customer deployments. You work directly with public safety agencies to install, support, and maintain autonomous ...

Saronic Technologies

Field Support Engineer

Austin, TX · On-site

Job Overview We are seeking a Field Support Engineer to ensure the operational success of Saronic's autonomous systems in customer environments. This role is focused on software readiness, system ...

Saronic Technologies

Field Support Engineer

Austin, TX · On-site

The Field Support Engineer role focuses on ensuring the operational success of Saronic's autonomous systems by providing software readiness, system stability, troubleshooting, and customer mission ...

Quecon

Field Support Engineer

Washington, DC · On-site

Quecon, Inc. is currently seeking Field Technicians/Engineers to support the Federal Aviation Administration. Qualified candidates will perform a variety of duties to support the FAA customer in ...

PSB HQ

Field Support Engineer

High Point, NC

Field Support Engineer Location: Onsite at High Point, NC with estimated 30% required travel About the Role: We're looking for a driven, technically curiousField Support Engineer to help shape the ...

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MasTec Jobs Information

What are the key skills and qualifications needed to thrive as a Field Support Engineer, and why are they important?

To thrive as a Field Support Engineer, you need a solid background in electronics, IT, or engineering, often supported by a relevant bachelor's degree or technical certification. Familiarity with diagnostic tools, network systems, and remote troubleshooting platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional candidates apart. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable system performance in diverse field environments.

What are some common challenges faced by Field Support Engineers, and how can they prepare for them?

Field Support Engineers often encounter challenges such as troubleshooting complex technical issues on-site, adapting to diverse customer environments, and managing time effectively when handling multiple service requests. Being well-prepared with up-to-date technical knowledge, strong problem-solving skills, and excellent communication abilities can help overcome these challenges. Additionally, maintaining flexibility and a customer-focused attitude ensures successful resolutions and positive client relationships.

What are Field Support Engineers?

Field Support Engineers are technical professionals who provide on-site and remote support for hardware, software, or technical systems. They troubleshoot issues, perform installations, conduct maintenance, and ensure that equipment operates efficiently. Field Support Engineers often interact directly with customers to resolve technical problems, train users, and implement solutions. Their role is essential in industries where timely technical support and system uptime are critical. Strong communication skills, technical expertise, and the ability to travel to client sites are key requirements for this job.

What engineer can make $500,000 a year?

While most field support engineers earn less than $200,000 annually, some senior or specialized engineers with extensive experience, certifications, and advanced skills in high-demand industries can reach or exceed $500,000 per year, often through bonuses, profit sharing, or consulting roles. Achieving this level typically requires a combination of technical expertise, leadership, and working in lucrative sectors such as technology or telecommunications.

What is the difference between Field Support Engineer vs Network Support Technician?

AspectField Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, officesData centers, server rooms, client sites
Industry UsageIT, telecommunications, manufacturingIT, telecommunications, service providers
Job FocusHardware, software troubleshooting, system setupNetwork configuration, troubleshooting, maintenance

Both roles require similar certifications and often work in similar environments within the IT industry. However, a Field Support Engineer typically handles a broader range of hardware and software issues on-site, while a Network Support Technician specializes in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

Do workers at MasTec get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Does MasTec pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.

At MasTec, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 84 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from MasTec affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at MasTec?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 95% of people with changing schedules find out their shifts one week or less ahead of time.
  • 3% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at MasTec worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

Do MasTec workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
66% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for MasTec workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at MasTec?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.

Do MasTec managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at MasTec do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
70% of people report that they don’t do extra unpaid work.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at MasTec?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at MasTec good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at MasTec feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 79 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MasTec get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at MasTec?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MasTec enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MasTec recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 90 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at MasTec?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at MasTec?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think MasTec’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how MasTec is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Field Support Engineer jobs?
What are the most popular jobs at Mastec?
What are the most popular categories at Mastec?
Infographic showing various Field Support Engineer job openings at Mastec in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Field Support Engineer

Field Support Engineer

ValvTechnologies

Houston, TX • On-site

Full-time

Posted 14 days ago

Job description

Job Title: Sr. Field Support EngineerExperience Required: 8-10 years of product application experience
Reports To: Engineering Director
Role SummaryWe are seeking a highly experienced Field Support Engineer to serve as the technical bridge between our customers and internal engineering teams. We are seeking a highly experienced Field Support Engineer to serve as the technical bridge between our customers and internal engineering teams. This is a high-visibility role where your work will be seen and valued across the organization. You'll be in the front and center, solving real-world problems that directly impact on customer success and company reputation.
Key Responsibilities
1. Technical Troubleshooting & Field Issue Resolution
      • Lead end-to-end field issue investigations, from initial intake through final resolution.
      • Replicate field failure modes in controlled or simulated environments to isolate root causes.
      • Partner directly with Product Engineering and R&D to validate fixes and deploy permanent solutions.
      • Operate autonomously, exercising sound engineering judgment given the high variability of field conditions.

2. Customer Quality Assurance (CQE Functions)
      • Manage customer complaint documentation, ensuring accuracy and traceability.
      • Perform formal root cause analysis (RCA) using industry-standard methodologies (e.g., 8D reports).
      • Drive corrective and preventive actions (CAPA), closing loops with both customers and internal teams

3. Process Improvement & Collaboration
      • Develop scalable processes where possible, while avoiding false standardization that ignores real field variability.
      • Provide structured product improvement feedback to Design and Product Engineers based on field trends.
      • Mentor junior engineers indirectly by absorbing the most complex, ambiguous cases to balance team workload.

Qualifications & Experience
Required:
      • BS Mechanical Engineering or equivalent degree
      • 8-10 years of hands-on product application experience (field support, application engineering, or quality engineering).
      • Knowledge of various materials, especially grades of steel and alloys
      • Proven ability to manage complex technical issues with minimal supervision (no fixed script or template).
      • Deep experience with RCA methodologies (8D, Fishbone, 5 Whys, etc.).
      • Strong technical writing skills for complaint documentation and formal reports.
        Preferred:
      • Understanding of various International Standards relating to ball valves preferred, such as API 6A, API 6D, ASME
      • Ability to use engineering design and analysis tools, as well as Microsoft Office software and other productivity tools; understanding of AutoCAD 2D and SolidWorks 3D
      • Project Management experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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