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Field Support Engineer Jobs in California (NOW HIRING)

Sri Tech Solutions

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Network Support

Beverly Hills, CA · On-site

$25 - $30/hr

Field Support Engineer (UPS / Network Support) Start Date: 7th June 2026 Duration: Part Time Work Location: 336 N Camden Dr. Beverly Hills, CA 90210 Key Responsibilities: * Visit the site on an ...

Staffingine LLC

Field support lead

Milpitas, CA · On-site

Field support lead Job Location: Milpitas, CA Job Type: Contract * Serve as primary IT Point of ... Collaborate with MLL Workstation engineering WESS team to resolve OS and workstation build issues.

SAIC

Field Engineer Team Manager

San Diego, CA · On-site +1

$120K - $160K/yr

Joint Range Extension Support to 609 ACOMS at Shaw AFB Your key duties include: 1. Leadership and Management: * Supervise and mentor a team of onsite Technical Services Analysts, remote Field Service ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

... IT end-user field support for US headquarters employees and act as a local, regional point of ... Support Engineers Desired Skills and Experience Must Have • 3+ years in IT helpdesk support ...

Plunge

Support Engineer

Roseville, CA · On-site

$24 - $30/hr

This role serves as a technical field expert , performing high-level diagnostics and problem-solving for our cold plunge systems in customer and internal environments. The Support Engineer bridges ...

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Field Support Engineer information

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$9

$28

$51

How much do field support engineer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for field support engineer in California is $28.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $36.06 per hour, depending on experience, location, and employer.

What are Field Support Engineers?

Field Support Engineers are technical professionals who provide on-site and remote support for hardware, software, or technical systems. They troubleshoot issues, perform installations, conduct maintenance, and ensure that equipment operates efficiently. Field Support Engineers often interact directly with customers to resolve technical problems, train users, and implement solutions. Their role is essential in industries where timely technical support and system uptime are critical. Strong communication skills, technical expertise, and the ability to travel to client sites are key requirements for this job.

What is the difference between Field Support Engineer vs Network Support Technician?

AspectField Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, officesData centers, server rooms, client sites
Industry UsageIT, telecommunications, manufacturingIT, telecommunications, service providers
Job FocusHardware, software troubleshooting, system setupNetwork configuration, troubleshooting, maintenance

Both roles require similar certifications and often work in similar environments within the IT industry. However, a Field Support Engineer typically handles a broader range of hardware and software issues on-site, while a Network Support Technician specializes in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Field Support Engineer, and why are they important?

To thrive as a Field Support Engineer, you need a solid background in electronics, IT, or engineering, often supported by a relevant bachelor's degree or technical certification. Familiarity with diagnostic tools, network systems, and remote troubleshooting platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional candidates apart. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable system performance in diverse field environments.

How much is the salary of a field engineer?

The salary of a Field Support Engineer typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries.

What does a field support engineer do?

A field support engineer provides on-site technical assistance for hardware, software, and network issues to clients or organizations. They troubleshoot problems, install and maintain equipment, and ensure systems operate efficiently, often working outside of a traditional office environment. Strong technical skills, customer service abilities, and relevant certifications are typically required for this role.

What are some common challenges faced by Field Support Engineers, and how can they prepare for them?

Field Support Engineers often encounter challenges such as troubleshooting complex technical issues on-site, adapting to diverse customer environments, and managing time effectively when handling multiple service requests. Being well-prepared with up-to-date technical knowledge, strong problem-solving skills, and excellent communication abilities can help overcome these challenges. Additionally, maintaining flexibility and a customer-focused attitude ensures successful resolutions and positive client relationships.

What engineer makes $500,000 a year?

While most field support engineers earn between $70,000 and $120,000 annually, highly experienced professionals in specialized industries or with advanced certifications can reach or exceed $200,000. Salaries of $500,000 are rare for this role and typically involve executive-level positions, consulting, or roles in high-paying sectors like technology or aerospace.

What Does a Field Support Engineer Do?

A field support engineer works directly with customers to answer technical questions about the products or services that a company offers and solve any related issues. As a field support engineer, you most often work in technical or electronics fields or the software industry. For that reason, your specific job duties vary but typically include researching technical issues for a customer, filing reports on technical incidents, and following up on customer questions. The qualifications for this career include a bachelor's degree in electronics, IT, or software. Because you interact with customers both on the phone and in-person, you also need strong communication skills and hands-on experience working with the products in your industry.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, petroleum engineering, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Executive or managerial engineering roles may also reach this level with bonuses and stock options.
More about Field Support Engineer jobs
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Field Support Engineer jobs near you

Field Support Engineer

Tata Consultancy Service Limited

Los Angeles, CA • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Must Have Technical/Functional Skills
  • Good Communication and knowledge on Imaging/Staging of desktops, laptops and other related devices.
  • Maintain, analyze, and troubleshoot, software and computer peripherals.

Roles & Responsibilities
  • Good knowledge on Imaging/Staging of desktops, laptops and other related devices.
  • Maintain, analyze, and troubleshoot, software and computer peripherals.
  • Must have reliable transportation and clean driving history
  • Travel to Various sites on demand basis would be required.
  • Ability to set up, configure and add all hardware.
  • Assist client internal IS technicians with large IMACs
  • Break-fix & IMAC support, periodic maintenance
  • Provide technical support to end-users via telephone and in person.
  • Assist coworkers in the resolution of end-users technical issues.
  • Assist coworkers in the execution of established processes and escalations.
  • Test, image and clean PCs, laptops, monitors, printers, and other related hardware.
  • Following proper manufactures procedures for ordering parts and returning defective parts.
  • Manage (Service Now) ticket queue constantly throughout the day.
  • Response to end-user issues via face to face interaction, telephone, or escalated help desk tickets.
  • Diagnose and resolve technical hardware and software issues.
  • Gather information to determine the issue by evaluating and analyzing the symptoms.
  • Partners with other departments to provide technical assistance.
  • Knowledge in handling Wi-Fi and LAN access issues
  • VPN setup and troubleshooting
  • Network authentication issues
  • Identify priorities and redirect problems to appropriate resources.
  • Organize ideas and communicate appropriate messages.
  • Stay current with system information, changes, and updates.
  • Handling all designated workstation installations and updates

Generic Managerial Skills, If any
  • 4+ years of hands-on technical knowledge of laptop and desktop design and software installation.
  • Familiar with standard concepts, practices, and procedures within the IT support field. Relies on limited experience and judgment to plan and accomplish goals.
  • Possess 2 to 3 years experience in a break/fix environment. Able to lift heavy equipment. (PCs, monitors, printers.) Strong verbal and written communication skills. A certain degree of creativity and latitude is required.
  • Experience in supporting Mobile devices (Apple IOS, Android, iPhone, iPad)
  • Experience with Windows 7-10 OS, Microsoft Office, Internet browsers and Email clients.
  • Printer/Copier experience preferred.
  • Working knowledge of systems hardware, printers, scanners and other peripheral devices.
  • Strong communication and customer service skills with users to interpret and address their needs in an efficient and professional manner.
  • Experience providing IT technical support to senior leaders of an organization.
  • Ability to visualize and troubleshoot complex issues remotely.
  • Highly developed analytical troubleshooting skills.
  • Able to multi-task, work independently with minimal supervision as well as within a team environment.
  • Ability to obtain and maintain manufacture warranty repair certifications. (EX, HP, DELL, LENOVO, APPLE)

Salar y Range-$60,000-$70,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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