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Field Support Engineer Jobs in California (NOW HIRING)

Noah Medical

Product Support Engineer

San Jose, CA · Hybrid

Provide real-time troubleshooting support for escalations from internal customers (Field Service ... Bachelor's degree in Engineering (Electrical, Electronics, Mechanical, or Fluidics), and/or at ...

Formic

Product Support Engineer

San Francisco, CA

When a Field Service Engineer (FSE) encounters a problem they cannot resolve, you will step in to ... Support FSEs with complex troubleshooting and root cause identification * Review logs, system data ...

Element Biosciences

Global Support Engineer

San Diego, CA · On-site

$90K - $110K/yr

The Global Support Engineer is an entry point into the Global Service technical ladder, based at ... Evaluate returned field parts to identify failure patterns and inform engineering and field-facing ...

Element Biosciences

Global Support Engineer

San Diego, CA · On-site

$90K - $110K/yr

The Global Support Engineer is an entry point into the Global Service technical ladder, based at ... Evaluate returned field parts to identify failure patterns and inform engineering and field-facing ...

Axcelis

Eng Field Service_JF II

Pleasanton, CA · On-site

$35.54 - $53.31/hr

Field Service/Support Engineer -- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service ...

Integritek

Support Engineer

Los Angeles, CA · On-site

The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ... Consult with other business units (e.g. application development groups, Field Services Technical ...

Element Biosciences

Global Support Engineer

San Diego, CA · On-site

$90K - $110K/yr

The Global Support Engineer is an entry point into the Global Service technical ladder, based at ... Evaluate returned field parts to identify failure patterns and inform engineering and field-facing ...

Integritek

Support Engineer

Los Angeles, CA · On-site

The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ... groups, Field Services Technical Support, etc.) to configure platforms for product installation ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Our engineers helped bring laser products to market just a few years after lasers were first ... Provide on-site technical support and field service assistance as required. * Travel as needed to ...

Formic

Product Support Engineer

Oakland, CA

When a Field Service Engineer (FSE) encounters a problem they cannot resolve, you will step in to ... Support FSEs with complex troubleshooting and root cause identification * Review logs, system data ...

Formic

Product Support Engineer

Berkeley, CA · On-site

When a Field Service Engineer (FSE) encounters a problem they cannot resolve, you will step in to ... Support FSEs with complex troubleshooting and root cause identification * Review logs, system data ...

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How much do field support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for field support engineer in California is $28.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $36.06 per hour, depending on experience, location, and employer.

What is a field support engineer?

Field Support Engineers are technical professionals who provide on-site and remote support for hardware, software, or technical systems. They troubleshoot issues, perform installations, conduct maintenance, and ensure that equipment operates efficiently. Field Support Engineers often interact directly with customers to resolve technical problems, train users, and implement solutions. Their role is essential in industries where timely technical support and system uptime are critical. Strong communication skills, technical expertise, and the ability to travel to client sites are key requirements for this job.

What is the difference between Field Support Engineer vs Network Support Technician?

AspectField Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, officesData centers, server rooms, client sites
Industry UsageIT, telecommunications, manufacturingIT, telecommunications, service providers
Job FocusHardware, software troubleshooting, system setupNetwork configuration, troubleshooting, maintenance

Both roles require similar certifications and often work in similar environments within the IT industry. However, a Field Support Engineer typically handles a broader range of hardware and software issues on-site, while a Network Support Technician specializes in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a field support engineer, and why are they important?

To thrive as a Field Support Engineer, you need a solid background in electronics, IT, or engineering, often supported by a relevant bachelor's degree or technical certification. Familiarity with diagnostic tools, network systems, and remote troubleshooting platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional candidates apart. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable system performance in diverse field environments.

What are some common challenges faced by field support engineers, and how can they prepare for them?

Field Support Engineers often encounter challenges such as troubleshooting complex technical issues on-site, adapting to diverse customer environments, and managing time effectively when handling multiple service requests. Being well-prepared with up-to-date technical knowledge, strong problem-solving skills, and excellent communication abilities can help overcome these challenges. Additionally, maintaining flexibility and a customer-focused attitude ensures successful resolutions and positive client relationships.

What does a field support engineer do?

A field support engineer works directly with customers to answer technical questions about the products or services that a company offers and solve any related issues. As a field support engineer, you most often work in technical or electronics fields or the software industry. For that reason, your specific job duties vary but typically include researching technical issues for a customer, filing reports on technical incidents, and following up on customer questions. The qualifications for this career include a bachelor's degree in electronics, IT, or software. Because you interact with customers both on the phone and in-person, you also need strong communication skills and hands-on experience working with the products in your industry.

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Field Support Engineer jobs near you
Infographic showing various Field Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,785 per year, or $28.7 per hour.

Field Support Specialist

Sprinter Health

San Francisco, CA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

ABOUT US
At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience-delivered at home and powered by technology for scale. Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. We're backed by prominent VCs, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney.
We're building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and a 92+ NPS, we're rapidly scaling our impact.
YOUR MISSION
Sprinters (our mobile phlebotomists and clinicians) are on the frontlines of patient care-but they can't do it alone. That's where you come in. As a Field Support Specialist, you'll be the real-time lifeline for Sprinters in the field: answering questions, solving problems, and keeping the day moving. You'll also play a key role in supporting day-to-day operational projects-helping coordinate tasks, track progress, and ensure nothing falls through the cracks. Think of it as a blend of customer support, air traffic control, project coordination, and operations troubleshooting-done with empathy and speed.
This role is perfect for someone who thrives in a fast-paced, high-growth environment, loves helping people, and can bring clarity to chaos while keeping projects and priorities on track.
ABOUT THE ROLE
  • Be the first line of support for Sprinters in the field via Slack, phone, and Zendesk
  • Troubleshoot real-time operational issues-everything from tech issues to supply hiccups to tricky addresses.
  • Communicate clearly and empathetically, building trust and confidence with Sprinters.
  • Escalate issues appropriately to Market Operations or Clinical Managers.
  • Track and document field challenges to identify patterns and process improvements.
  • Support ad-hoc operational projects and process documentation as assigned.

ABOUT YOU
Required Qualifications
  • 1+ year of experience in operations support, customer service, healthcare administration, or similar.
  • Strong communication skills (both written and verbal) with an empathetic, problem-solving mindset.
  • Ability to stay calm and effective under pressure.
  • Comfortable with tools like Slack, Google Workspace, Looker, and ticketing systems like Zendesk
  • Availability to work flexible hours, including mornings or weekends, as business needs evolve.

Preferred Qualifications
  • Prior healthcare or startup experience.
  • Experience in a support center, dispatch, or field operations environment.
  • Experience supporting fast-moving startup projects, including coordinating tasks, tracking follow-ups, documenting processes, and helping teams stay organized.
  • Strong project management skills, with the ability to manage competing priorities, communicate updates clearly, and move work forward with minimal direction.

WHAT WE OFFER
  • Opportunity to make an immediate impact in a mission-driven healthcare startup.
  • Collaborative, supportive team environment.
  • Medical, dental, and vision coverage-100% paid for you and your dependents
  • 401(k) with company match
  • Short- and long-term disability, life insurance, and more

Apply