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AEG

Fan Host

Saint Petersburg, FL · On-site

The Rowdies Fan Host team provides a fun, safe and enjoyable experience at Al Lang Stadium. Qualified individuals are expected to (but not limited to): * Help the Rowdies stay "match-ready" by ...

Rays Baseball Club LLC

Fan Host

Saint Petersburg, FL · On-site

The Rowdies Fan Host team provides a fun, safe and enjoyable experience at Al Lang Stadium. Qualified individuals are expected to (but not limited to): * Help the Rowdies stay "match-ready" by ...

AEG

Fan Experience Seasonal Representative

Kansas City, MO · On-site

$13.75 - $17.50/hr

Fan Experience Reports to: Manager of Fan Experience Status: Seasonal, Hourly JOB SUMMARY: Entry-level position responsible for fielding incoming communication for the Fan Experience Department.

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What are the key skills and qualifications needed to thrive as a Fan, and why are they important?

I'm sorry, but 'Fan' is not a recognized professional occupation. Please provide a real-world professional job title.

What are the typical responsibilities of a Fan Engagement Manager in a sports organization?

A Fan Engagement Manager is responsible for developing and executing strategies to increase fan involvement and satisfaction. This includes organizing interactive events, managing social media campaigns, gathering and analyzing fan feedback, and collaborating closely with marketing, ticketing, and media teams. They often coordinate game-day experiences, loyalty programs, and community outreach initiatives to foster a strong and loyal fan base. Successful engagement managers are creative, data-driven, and excel at cross-functional teamwork.

What is the difference between Fan vs Ventilation Technician?

AspectFanVentilation Technician
Required CredentialsNone or basic electrical knowledgeHVAC certification, technical training
Work EnvironmentManufacturing, HVAC systems, industrial settingsBuilding systems, maintenance, installation sites
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Fans are mechanical devices used to move air or gases, often requiring basic electrical skills. Ventilation technicians specialize in installing, maintaining, and repairing ventilation systems, often holding HVAC certifications. While fans are components within ventilation systems, ventilation technicians work on the entire system, ensuring proper airflow and air quality in buildings.

What are fans in the context of jobs?

In the context of jobs, 'fans' typically refers to individuals who support, follow, or promote a particular brand, public figure, sports team, or entertainment act. While not a traditional job title, some companies or organizations engage 'fans' in official capacities as brand ambassadors, social media promoters, or community advocates. These roles may involve engaging with other fans, creating content, and helping to build a positive image online and offline.
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Infographic showing various Fan job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Fan Experience Seasonal Representative

kccfc

Kansas City, MO

$13.75 - $17.50/hr

Other

Posted 22 days ago

Job description

Position Profile: Fan Experience Seasonal Representative 
Department: Fan Experience 
Reports to: Manager of Fan Experience
Status: Seasonal, Hourly

JOB SUMMARY: Entry-level position responsible for fielding incoming communication for the Fan Experience Department. Seasonal program is 40 hours a week and is slated to run from June 2026 through the end of the 2026-27 football season (subject to change) with the opportunity to potentially funnel into a full-time position.

ESSENTIAL ACCOUNTABILITIES:

  • Field and respond to all forms of inbound communication coming into the Fan Experience Department in a consistent and timely manner.
  • Provide proactive, world-class service to continually exceed the expectations of Season Ticket Members, guests, and fans.
  • Utilize exceptional communication and problem-solving skills to provide appropriate resolution to guest inquiries in a professional manner and follow up as necessary. Use empathy in conversations and handle difficult situations effectively and objectively.
  • Foster and maintain positive relationships with Season Ticket Members.
  • Log all customer feedback, comments and concerns received via telephone, email, or any other means from STMs and the public to maintain detailed accounts of correspondence.
  • Work all Chiefs games and special events.
  • Help execute Season Ticket Member events and other stadium events, as assigned.
  • Assist with communication on event day, including the text messaging program.
  • Disseminate, dispatch, and follow up on reported issues and requests as needed.
  • Dispatch and record ADA service requests on event day.
  • Communicate with and prepare gameday staff members for all games and special events as assigned.
  • Assist with special projects as needed. 

COMPETENCIES:

  • Verbal and Written Communication: Attentive, listens and understands guests needs to effectively communicate and responds to their needs thoroughly and accurately.  Uses proper grammar and punctuation and is formal in style.  Displays exceptional attention to detail.
  • Work Quality: Takes challenges head on and doesn’t shy away from difficult conversations.  Excels at tasks and projects in accordance with quality standards and always implements critical thinking.
  • Service Mindset: Genuine desire to be helpful.  Asks important questions, is empathetic, remains objective and ultimately uses resources and acts empowered to deliver a resolution to the best of their ability.  Anticipates follow up questions and takes initiative to provide guests information.
  • Time Management: Task-focused and utilizes time management wisely to accomplish assignments.
  • Teamwork and Collaboration: Actively engages colleagues and participates in dialogue. Assists others, welcomes collaboration, and works alongside peers to meet phone call and email benchmarks.
  • Relationship Building: Patient, understanding and engages in conversation with guests.  Participates in proactive outreach and makes relationship building a priority.
  • Proactive: Ability to find solutions, is resourceful and acts confidently.  Eager to learn, take on projects, responsibilities and to be knowledgeable.  Identifies new opportunities, shares ideas, and researches information to make informed decisions. 

PHYSICAL REQUIREMENTS:

  • Light office duties and activities. 

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  • Bachelor’s degree
  • Excellent computer skills
  • Helpful, friendly, and patient attitude
  • Strong oral and written communication skills
  • Excellent interpersonal skills
  • Ability to accurately record information
  • Experience with Archtics and/or Microsoft Dynamics a plus
  • Experience in customer service a plus

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