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Evening Technical Support Engineer 3 Jobs (NOW HIRING)

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

The Support Engineer III (Sr. Technical Support Analyst) is a member of the Client Support Organization and reports to a Sr. Support Manager. The Support Engineer III handles Tier 3-4 technical ...

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years ... As a Technical Support Engineer, you'll work closely with customers, system administrators, and ...

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively ...

Technical Support Engineer

OR · Remote

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

Technical Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly effective response when issues arise. Whether it is answering complex questions about the behavior of ...

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Evening Technical Support Engineer 3 information

See salary details

$37.5K

$79K

$119.5K

How much do evening technical support engineer 3 jobs pay per year?

As of Jun 17, 2026, the average yearly pay for evening technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Evening Technical Support Engineer 3 vs Night Technical Support Engineer 3?

AspectEvening Technical Support Engineer 3Night Technical Support Engineer 3
Work HoursEvening shifts, typically 4 PM to 12 AMNight shifts, typically 12 AM to 8 AM
ResponsibilitiesHandling customer support issues during evening hours, troubleshooting, and escalationProviding technical support during overnight hours, ensuring system stability
Required SkillsStrong communication, troubleshooting, and customer service skillsSame as Evening role, with additional focus on overnight system monitoring
CertificationsRelevant certifications like CompTIA, Cisco, or vendor-specific certificationsSame certifications as Evening role

Both roles involve technical support during different shifts, with similar skills and certifications required. The main difference lies in the working hours and specific shift responsibilities, catering to 24/7 support needs in the industry.

More about Evening Technical Support Engineer 3 jobs
What cities are hiring for Evening Technical Support Engineer 3 jobs? Cities with the most Evening Technical Support Engineer 3 job openings:
What are the most commonly searched types of Technical Support Engineer 3 jobs? The most popular types of Technical Support Engineer 3 jobs are:
What states have the most Evening Technical Support Engineer 3 jobs? States with the most job openings for Evening Technical Support Engineer 3 jobs include:
What job categories do people searching Evening Technical Support Engineer 3 jobs look for? The top searched job categories for Evening Technical Support Engineer 3 jobs are:
Infographic showing various Evening Technical Support Engineer 3 job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Vivotek USA Inc

San Jose, CA • On-site

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

VIVOTEK USA Inc. (TAIEX: 3454), founded in Taiwan in 2000, is a global, technology-driven IP surveillance solutions provider that aims to provide the most trusted intelligent surveillance solutions to society. Due to the company's expansive technological capabilities in image, audio and AI, system integrators count on VIVOTEK to address end users' needs for intelligent security, control, and management solutions. The company specializes in IP cameras, video management software, and edge AI video analytics. VIVOTEK has formed strategic alliances worldwide and works with over 180 authorized distributors across more than one hundred countries, with regional offices in U.S., Netherlands, India, Mexico, and Japan. In 2017, the company joined Delta Group, a global leader in power and thermal management solutions, to serve as the security and intelligence core for the Delta Building Automation Business.

Job Title: Technical Support Engineer

Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business grow. Providing customers with good services is the core philosophy and within our gene. The individual will support the team with the customer's technical issues via phone call, e-mail, remote session or on-site support. Technical Support Engineer is responsible for handling advanced technical issues, or cases in critical situations. They may take over cases from junior support engineer.  

Responsibilities:

  • Responsible for handling advanced technical issues including but not limited in hardware, software and cloud.
  • Assist junior support engineer to troubleshooting
  • Understanding how customers are using our product, what is their system architecture and propose solutions to optimize customer's system.
  • Creating/maintaining knowledge base/how to article/instruction for the product, to provide better customer to the customer.
  • Take customer satisfaction as a priority, support TSE team leader review and improve support processes to enhance efficiency and effectiveness.
  • Other duties as assigned.

Qualifications:

  • 5+ years of experience in CCTV/video security equipment industry
  • Bachelor's degree in computer programming, audio/visual or related field.
  • Excellent technical experience of higher-end CCTV, Access Control systems, VSaaS, VMS and other security equipment
  • Excellent customer-centric mindset with problem-solving abilities.
  • With accountability, follow up items until it is complete. 
  • With accountability, follow up items until it is complete.
  • Position requires to be onsite.  
  • Additional duties relating to the job may be added at the Manager's discretionary.

Benefits:

  • Comprehensive training and ongoing professional development opportunities.
  • Health insurance, retirement plans, and other benefits.
  • Opportunities for career advancement and growth within the company.
  • Positive and collaborative work environment with a supportive team culture.

If you are passionate about being technical and enjoy building relations with customers, we encourage you to apply for this exciting opportunity to join our dynamic team. Please submit your resume outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!