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Evening Technical Support Engineer 3 Jobs (NOW HIRING)

10Beauty

Technical Support Engineer

Burlington, MA · Remote

$100K - $115K/yr

Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours) What You Have * 3+ years of experience in technical support, support engineering, technical ...

Segment (Twilio)

Technical Support Engineer

Raleigh, NC · On-site

$60 - $80/hr

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

$100K - $115K/yr

Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours) What You Have * 3+ years of experience in technical support, support engineering, technical ...

Securiti.ai

Technical Support Engineer

Concord, NC

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

Itron, Inc

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Itron, Inc.

Technical Support Engineer

Chicago, IL

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Podium

Technical Support Engineer

Lehi, UT · On-site

The Technical Support Engineer is a critically important role for Podium as we continually develop ... A customer-first mindset with strong empathy and ownership * 1-3 years of experience in technical ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Atlanta, GA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Options

Technical Support Engineer

Manhattan, NY · On-site

Technical Support Engineer Location: New York Salary: Competitive Join the Options Technical Support Team in New York! Working for Options Developing and engaging our people is a strategic priority ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Options-IT

Technical Support Engineer

Manhattan, NY · On-site

Technical Support Engineer Location: New York Salary: Competitive Join the Options Technical Support Team in New York! Working for Options Developing and engaging our people is a strategic priority ...

Atlas Copco Holding GmbH

$95 - $130/hr

As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel quickly resolve ...

Zoomcar

Technical Support Engineer

Sunnyvale, CA · On-site

$88 - $107/hr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Namely

Technical Support Engineer

Burlington, MA · On-site

$100 - $115/hr

Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours) What You Have: * 3+ years of experience in technical support, support engineering, technical ...

Lancope

Technical Support Engineer

Alpharetta, GA · On-site

$60 - $80/hr

The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope's product solutions for our customers, partners, and field engineers. This ...

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All JobsTechnology JobsInformation Technology JobsTechnology Engineer JobsEvening Technical Support Engineer 3 Jobs

Evening Technical Support Engineer 3 information

See salary details

$37.5K

$79K

$119.5K

How much do evening technical support engineer 3 jobs pay per year?

As of Sep 7, 2026, the average yearly pay for evening technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Evening Technical Support Engineer 3 vs Night Technical Support Engineer 3?

AspectEvening Technical Support Engineer 3Night Technical Support Engineer 3
Work HoursEvening shifts, typically 4 PM to 12 AMNight shifts, typically 12 AM to 8 AM
ResponsibilitiesHandling customer support issues during evening hours, troubleshooting, and escalationProviding technical support during overnight hours, ensuring system stability
Required SkillsStrong communication, troubleshooting, and customer service skillsSame as Evening role, with additional focus on overnight system monitoring
CertificationsRelevant certifications like CompTIA, Cisco, or vendor-specific certificationsSame certifications as Evening role

Both roles involve technical support during different shifts, with similar skills and certifications required. The main difference lies in the working hours and specific shift responsibilities, catering to 24/7 support needs in the industry.

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The most popular types of Technical Support Engineer 3 jobs are:

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Evening Technical Support Engineer 3 jobs near you
Infographic showing various Evening Technical Support Engineer 3 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

10Beauty

Burlington, MA • Remote

$100K - $115K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Technical Support Engineer

Burlington, Massachusetts, United States

10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world's first fully autonomous manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty and Nordstrom.

As of November 2025, we have launched our first robot at Ulta Beauty in Everett. We are a fast growing 50+ person organization with deep robotics experience. Come join the company who will put 'beauty robotics' on the map!

Introduction

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field through remote access tools. You will partner closely with our engineering, product, and customer teams to ensure a seamless support experience and help drive continuous product improvement.

This is an ideal opportunity for someone with prior experience supporting hardware or connected devices, a passion for troubleshooting, and a customer-first mindset focused on delivering thoughtful, timely, and high-quality support experiences.

What You'll Do

  • Serve as the first point of contact for technical support issues related to deployed robotic systems
  • Diagnose and resolve hardware, software, networking, and connectivity issues remotely
  • Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools
  • Escalate complex technical issues to Level 2 support or engineering teams when necessary
  • Document issues, root causes, resolutions, and recurring trends within ticketing systems
  • Monitor system health alerts and proactively respond to operational issues
  • Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to improve support processes and product reliability
  • Contribute to internal knowledge base documentation and troubleshooting guides
  • Help identify patterns in support requests and provide feedback to improve product performance and user experience
  • Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours)

What You Have

  • 3+ years of experience in technical support, support engineering, technical operations, or customer-facing engineering roles within a hardware, robotics, IoT, embedded systems, or connected device environment
  • Proven ability to diagnose and troubleshoot both hardware and software issues in real-world production environments
  • Experience working with ticketing systems and remote support tools
  • Comfortable analyzing logs, system behavior, and technical error reports
  • Familiarity with Linux, networking fundamentals, APIs, or scripting languages is a plus
  • Strong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users
  • Highly organized with strong attention to detail and follow-through
  • Self-starter mentality with the ability to operate effectively in a fast-paced startup environment
  • Willingness to work a Wednesday–Sunday schedule on retail hours

At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. If you believe you can contribute to our team, we invite you to apply. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.

Salary Range

$100,000 - $115,000 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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