Etsy Customer Service Jobs (NOW HIRING)

Have you always wanted a job helping people, but without all the corporate layers and endless meetings? Would you rather be up on your feet and active than sit at a desk all day? Do you like thrifting, selling on eBay and Facebook Marketplace, and know your way around Google Lens and ChatGPT? We have the perfect, unique, no-two-days-are-ever-the-same opportunity for you!:)
Starting Pay: $15/hour
Hours & Schedule: Part time, flexible, mostly daytime weekday shifts
Job Description:
Caring Transitions of Milwaukee North Shore is a locally owned and operated company seeking Online Auction Associates who want to help seniors in the north shore and east side of Milwaukee. Some jobs may be a bit farther depending on where the senior is moving from. We typically schedule jobs in daytime hours during the week, weekends as needed. We specialize in downsizing, sorting & organizing, clean outs, relocation services, estate sales, and online auctions. A great opportunity for stay at home parents and local college students looking for part time work with a flexible schedule. Potential for promotion to Auction Manager position for the right candidate.
Online Auction Associates are primarily responsible for photographing, researching, describing, and uploading our clients' items to the CTBids.com auction platform. Duties include sorting through household goods to find treasures, creating sellable lots based on local and national trends, cleaning and preparing items, photographing items for sale, researching history and use of items to create meaningful descriptions, uploading auction listings on CTBids.com, assisting customers at auction pickup, shipping items, selling items in person, and removing unwanted items for donation and disposal.
Qualifications & Skills:

• High school diploma to a graduate or professional degree- any level of education with the right personality will find this job interesting and rewarding
• Strong organizational skills, attention to detail, and an eye for design
• Outstanding customer service skills
• Professional attitude and demeanor
• Cohesive and compelling writing skills with knowledge of proper grammar
• Excellent amateur to professional photography skills using an iPhone or iPad camera with awareness of proper lighting and spatial relations
• Drive to produce accurate work with efficiency and self-discipline to avoid distractions
• Ability to lift 30lb+ and move items within the home as needed, with frequent walking, standing, stairs, bending, kneeling, etc.
• Productively and positively interacts with coworkers and functions well in a team environment
• Understanding of basic to intermediate computer, iPhone, iPad, and internet technology
• Willing to work in dirty and/or cluttered environments if needed

• Integrity and respect in everything you do and say- people trust us to reduce their stress during trying times with vulnerable clients, so we need to be worthy of their trust at all times without exception
• Compassion and a caring heart, especially toward clients dealing with difficult life decisions or the recent loss of a loved one
• Enjoy working with older adults
• Curious but never judgmental
• A strong work ethic
• Prompt and regular attendance on assigned shifts
• Provide exceptional customer service, greet clients and bidders with a smile, and respond appropriately to customer concerns
• Able to pass a background check (we are bonded and insured), though we may consider second chance employment for the right candidate
• Must have dependable transportation to and from work sites on location at clients' homes
• Must have a personal smart phone for scheduling, clocking in and out, project management apps, mapping locations, and communicating with coworkers (company device will be provided for CTBids)

• Selling goods or services on eBay, Facebook Marketplace, Poshmark, Etsy, etc.
• Photography, staging items, editing photos, uploading to a computer or website
• Using Photoshop, photo editing apps, Google Lens, ChatGPT or other AI apps
• Posting regularly on social media
• Selling goods at a flea market or makers markets
• Holding a rummage or yard sale
• Love going to estate sales
• Antiquing, thrifting, vintage shopping or selling
• Expert or hobby knowledge of collectibles, antiques, art, jewelry, vintage or designer clothing and accessories, tools, cars, furniture, etc.
• Organizing, sorting, packing, moving others
• Helped a parent or grandparent in their decision to move to independent, assisted living, or skilled nursing home care
• Dealt with the home and its contents after a loved one moved or passed away
• Experience working with senior populations
• Retail or direct sales experience