ERP Business Analyst
Location: Zeeland, MI | Onsite
Compensation: $70,000โ$95,000 base + quarterly bonus potential
Benefits: Comprehensive healthcare, dental, 401k w/match, childcare assistance, paid sabbatical after 10 years, and fully paid college tuition for two dependents.
About the ERP Business Analyst Role: The ERP Business Analyst is instrumental in driving operational efficiency and supporting customer service by ensuring the ERP system is properly configured, maintained, and fully leveraged. This role collaborates with internal teams to improve system performance, generate actionable reports, standardize processes, and equip end users with the knowledge to succeed.
Key Responsibilities of the ERP Business Analyst:
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Support ERP activities across production, purchasing, planning, finance, and customer service.
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Build adโhoc reports, validate data, and troubleshoot system issues using SQL/HANA queries.
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Assist with documenting processes and developing training materials for system users.
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Troubleshoot ERP errors and determine root cause across configuration, data, and userโdriven issues.
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Support rollout of export/import modules and other ERP enhancements.
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Work crossโfunctionally with production schedulers, production managers, and other internal teams to improve system efficiency.
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Communicate system changes and solutions in clear, easyโtoโunderstand terms.
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Participate in continuous improvement initiatives and identify workflow optimization opportunities.
Preferred Experience of the ERP Business Analyst:
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Deep functional understanding of manufacturing ERP processes, including production modules, inventory management, sales, and purchasing.
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Experience with SAP Business One or similar ERP in a manufacturing environment.
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Strong SQL and technical troubleshooting skills with the ability to query data and validate transactions.
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Experience using Crystal Reports or similar reporting tools.
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Ability to document processes clearly and train end users effectively.
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Strong understanding of business processes across production, purchasing, planning, finance, and costing.
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Bonus experience with Power BI.
Required Skill of the ERP Business Analyst:
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Strong communication skills with the ability to explain technical concepts in simple terms.
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Detailโoriented with solid followโthrough and problemโsolving abilities.
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Comfortable working directly with end users and supporting highโvolume internal customers.
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Friendly, approachable, and collaborative working style.
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