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Entry Level Saas Support Jobs (NOW HIRING)

Transcat, Inc.

IT Support Analyst

Burnsville, MN · On-site

$23 - $28/hr

Resolve Tier 1 incidents and service requests across endpoints, identity, SaaS applications, and ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...

Transcat, Inc.

IT Support Analyst

Burnsville, MN

$23 - $28/hr

Resolve Tier 1 incidents and service requests across endpoints, identity, SaaS applications, and ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...

Transcat, Inc.

IT Support Analyst

Burnsville, MN · On-site

$23 - $28/hr

Resolve Tier 1 incidents and service requests across endpoints, identity, SaaS applications, and ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...

Transcat, Inc.

IT Support Analyst

Burnsville, MN

$21 - $31.50/hr

Resolve Tier 1 incidents and service requests across endpoints, identity, SaaS applications, and ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...

BRM.ai

Entry Level Software Engineer

San Francisco, CA · On-site

Take ownership of well-scoped features and tasks, with mentorship and support to help you succeed ... Previous internship or project experience with B2B SaaS applications * Interest in or exposure to ...

Touch Support

Customer Service Representative

$660/wk

Touch Support is a US-based company that works as a strategic partner to diverse technology firms ... Work from home * Learning from scratch * Entry-level position starting at $660 USD gross * ...

Touch Support

Customer Service Representative

$660/wk

Touch Support is a US-based company that works as a strategic partner to diverse technology firms ... SaaS. Currently, we have over 350 employees worldwide and are rapidly expanding our Customer ...

Cambria

Salesforce Support Associate

Eden Prairie, MN · On-site

This is an entry-level role designed for someone who is passionate about learning how to create ... SaaS technology systems. We are looking to train-up a new team member who will help maintain a ...

Cambria

Salesforce Support Associate

Eden Prairie, MN · On-site

This is an entry-level role designed for someone who is passionate about learning how to create ... SaaS technology systems. We are looking to train-up a new team member who will help maintain a ...

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Entry Level Saas Support information

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How much do entry level saas support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for entry level saas support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the typical challenges faced by entry-level SaaS support specialists, and how can they overcome them?

Entry-level SaaS support specialists often encounter challenges such as understanding complex software products, adapting to rapidly changing features, and effectively communicating technical solutions to users with varying levels of expertise. To overcome these challenges, it’s important to actively participate in company-led training, seek mentorship from experienced colleagues, and make use of available documentation and internal knowledge bases. Collaborating closely with product and engineering teams can also help support specialists stay updated and provide accurate, timely assistance to customers.

What are the key skills and qualifications needed to thrive as an Entry Level SaaS Support Specialist, and why are they important?

To thrive as an Entry Level SaaS Support Specialist, you need strong problem-solving abilities, technical aptitude, and a basic understanding of cloud-based software platforms, often supported by a relevant degree or equivalent experience. Familiarity with help desk ticketing systems, CRM tools, and remote troubleshooting applications is typically required. Excellent communication, patience, and a customer-focused mindset are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient issue resolution, high customer satisfaction, and smooth adoption of SaaS products.

What is an Entry Level SaaS Support role?

An Entry Level SaaS Support role involves assisting customers with issues related to Software as a Service (SaaS) products. People in this position typically answer customer inquiries, troubleshoot technical problems, and provide guidance on using software features. They document issues, escalate complex problems to higher-level support, and help ensure a positive user experience. This role is ideal for individuals with strong communication skills and a basic understanding of software applications.

What is the difference between Entry Level Saas Support vs Customer Support Specialist?

AspectEntry Level Saas SupportCustomer Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsCustomer service experience, communication skills
Work EnvironmentTech companies, SaaS platforms, remote or officeVarious industries, call centers, remote or in-office
Employer & Industry UsagePrimarily SaaS companies, tech startupsBroadly used across multiple sectors including tech, retail, and services

Entry Level Saas Support focuses on assisting users with SaaS platform issues, requiring technical and product knowledge. Customer Support Specialist roles are broader, emphasizing customer service skills across industries. While both roles involve helping customers, Entry Level Saas Support is more specialized in software and technical troubleshooting within the SaaS industry.

More about Entry Level Saas Support jobs
What cities are hiring for Entry Level Saas Support jobs? Cities with the most Entry Level Saas Support job openings:
What are the most commonly searched types of Saas Support jobs? The most popular types of Saas Support jobs are:
What states have the most Entry Level Saas Support jobs? States with the most job openings for Entry Level Saas Support jobs include:
What job categories do people searching Entry Level Saas Support jobs look for? The top searched job categories for Entry Level Saas Support jobs are:
Entry Level Saas Support jobs near you
Infographic showing various Entry Level Saas Support job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Entry Level Web Application Developer

Entry Level Web Application Developer

Pereless Systems

Red Bank, NJ

Full-time

Re-posted 2 days ago

Job description

Entry Level Web Application Developer
We have an immediate opening for an Entry Level Web Application Developer located in our Red Bank, NJ office.

This position is responsible for creating the internal/external web page(s) including graphic, animation and functionality. Responsible for the web page design layout and on-line content, user interface graphics, icons, color schemes, content and infrastructure for new product release and new web-hosted product offering.

A major portion of this position requirement is Web Page programming, maintenance, technical support, documentation and administration of all applications related to the company's product(s. This includes improvement to online sales activities that are designated leads for sales channels by combining clear communication and creative design work along with the technical skills to implement those ideas. Understand and leverage company's business direction and goals to review and recommend changes to Company's Web site to achieve these goals.
A Team Approach:
In this position, you will be working in a team of highly seasoned professionals that are there to assist and support every step of the way. Our team approach will expand your skills, knowledge and challenge you to learn every aspect of our robust web based suite of applications.
We Offer:
* Excellent benefit packages
* Casual work environment
* Competitive base salary
* Opportunity for growth


  • At least 1 year of experience in a SaaS software development environment.
  • BS in Computer Science or Equivalent
  • Minimum 1 year of application development experience
  • Experience in working directly with customers as a technical lead
  • Experience with code maintenance, version control and documentation
  • Experience with standard web technologies (e.g. HTML, Advanced JavaScript , Cold Fusion)
  • Effectively communicate status of projects and identify issues that may affect overall ability to comple assigned projects.
  • API integration experience
  • Ability to embrace, manage and solve complex multiple development tasks
  • This position will work independently and in a team environment
  • Working knowledge of the SDLC and participate in all phases of development.

Required Skills:

  • Experience in HTML
  • Experience in Java
  • Experience in Web 2.0 Framework: JQuery, prototype
  • XML and interface experience preferred

This position is located in our Red Bank, NJ corporate office and is not eligible for work sponsorship or relocation benefits.

About US:

Pereless Systems i7 is the first complete system for optimizing the performance of recruitment channels and business partnerships. Pereless Systems i7 supports the entire lifecycle of recruiting, hiring and post-employment service activities. Built on an open, flexible J2EE- and XML-based platform that can be deployed quickly and integrated seamlessly with other business systems, Pereless Systems i7 delivers a fast return on investment (ROI) and significantly lower total cost of ownership (TCO) than existing channel management solutions.

History

Pereless Systems founders were among the first to recognize the many broken channel-related processes that could be fixed with Internet technology. In 2000, this vision spurred the founding of Pereless Systems and the development of its innovative Web-based ATS solution that enables businesses to hire more effectively through multiple channels by improving the performance and profitability of their partnerships.

We are an EOE employer.

As a federal contractor, and consistent with Executive Order 14042, we will require all newly hired employees in the United States to be fully
vaccinated by December 8th 2021 or by your start date if it is after December 8th 2021, subject to approved medical, religious or other accommodation.

Pereless is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class.
All qualified job seekers are encouraged to apply. #company.name# is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.
EEO Is The Law

Disability Accessibility Accommodation
If you require an accommodation to navigate or apply to our careers site, please send your request to HRAccessibility@kratosdefense.com or call 858-964-2916. Any inquires not related to requesting an accommodation will be discarded.

Pay Transparency
The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Applicant Privacy Notice
For applicants in the EU and California residents, please review our privacy notice.


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