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Remote Digital Support Specialist Jobs (NOW HIRING)

HB Travels

Remote Support Specialist

Tulsa, OK · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

The Support Specialist will work from the remote service board queue in the Axxys PSA system and work with the Operations group to respond to customer service requests from available submission ...

HB Travels

Remote Support Specialist

Virginia Beach, VA · Remote

We're looking for a proactive and customer-focused Remote Support Specialist to join our growing team. If you enjoy helping people, solving problems, and providing outstanding customer service, we'd ...

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Remote Digital Support Specialist information

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$31K

$78.5K

$117K

How much do remote digital support specialist jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote digital support specialist in the United States is $78,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Digital Support Specialist vs Remote IT Support Technician?

AspectRemote Digital Support SpecialistRemote IT Support Technician
Required CredentialsCertifications like CompTIA A+, customer service skillsIT certifications, technical troubleshooting skills
Work EnvironmentRemote, customer-facing, digital platformsRemote or on-site, technical troubleshooting
Employer & Industry UsageTech companies, customer support centersIT service providers, tech support departments
Common Search & ComparisonOften compared for support roles in digital environmentsCompared for technical troubleshooting roles

The Remote Digital Support Specialist and Remote IT Support Technician roles share similarities in certifications and remote work environments. However, the Digital Support Specialist focuses more on customer service and digital platform support, while the IT Support Technician emphasizes technical troubleshooting and hardware/software issues. Both roles are vital in tech industries but cater to different aspects of technical support.

More about Remote Digital Support Specialist jobs
What cities are hiring for Remote Digital Support Specialist jobs? Cities with the most Remote Digital Support Specialist job openings:
What are the most commonly searched types of Digital Support Specialist jobs? The most popular types of Digital Support Specialist jobs are:
What states have the most Remote Digital Support Specialist jobs? States with the most job openings for Remote Digital Support Specialist jobs include:
What job categories do people searching Remote Digital Support Specialist jobs look for? The top searched job categories for Remote Digital Support Specialist jobs are:
Remote Digital Support Specialist jobs near you
Infographic showing various Remote Digital Support Specialist job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $78,520 per year, or $37.8 per hour.
Digital Support Specialist

Digital Support Specialist

Deseret First Credit Union

West Valley City, UT • On-site, Remote

$21/hr

Full-time

Posted 6 days ago

Deseret First Credit Union rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Description
There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:
  • 12 paid holidays
  • Competitive compensation
  • Benefits, perks, and discounts worth a double-take
  • A positive atmosphere and co-workers who truly care
  • Enjoyable activities and wellness initiatives
  • Work-from-home flexibility

The schedule is Monday - Friday 10:00 am - 7:00 pm, as well as rotating Saturdays 8:45 - 2:00 pm. This position can be hybrid after mandatory in-office training and the ability to meet all key performance metrics.
Summary: Digital Support Specialist provides service to members of the credit union by opening accounts (phone and online request), monitoring and responding to e-communications (chat, email, secure messaging), and daily management of Mobile Deposits.
Duties and Responsibilities:
  • Reviews Mobile Deposits and monitors for "red flags" to mitigate fraud
  • Responds to members' electronic messages
  • Owns the member experience by recommending credit union products and services to existing members
  • Takes incoming calls from members to assist them with account needs and transactions
  • Opens and maintains accounts
  • This job description is not an exhaustive list of all job duties; other duties may be assigned at any time

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, age, national origin, disability veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
Requirements
Qualifications:
  • High school diploma or GED and at least 6 months of industry experience required
  • Spanish language preferred

Competencies:
  • Must be friendly, energetic, personable, and service-oriented
  • Able to initiate conversations and build relationships
  • Works well in a team environment
  • Ability to recommend products and services that will be beneficial to our members
  • Superior oral and written communication skills
  • Creative in providing member solutions
  • Able to adapt to change and to new technologies
  • Ability to multi-task and work well in a fast-paced position
  • Presents oneself in a professional manner
  • Capacity to work efficiently under minimal supervision

Computer/Software Skills:
  • Familiarity with Microsoft Office programs with ability to learn new software programs

Salary
Starting at $21.00 per hour DOE.

What Deseret First Credit Union employees say

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