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Entry Level Project Coordinator Jobs in Puerto Rico

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role ... This role may assist with Level 2 issues and project work only under the guidance and oversight of ...

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role ... This role may assist with Level 2 issues and project work only under the guidance and oversight of ...

PR · On-site

Plans and conducts small-sized assigned projects within engineering specialty requiring ... Coordinates with technical support personnel to conduct prototype or experimental runs of products ...

Coordinates with Quality Assurance / Validation / Engineering /technical support personnel to ... Establishes contacts with supervisor, project leaders and other professionals in group. * Keep ...

Delivers and/or manages projects assigned and works with other stakeholders to achieve desired ... Coordinates activities with clients, programmers/developers and operating personnel, domestic and ...

Delivers and/or manages projects assigned and works with other stakeholders to achieve desired ... Coordinates activities with clients, programmers/developers and operating personnel, domestic and ...

Quality Engineer II

Juncos, PR

$70.10K - $90.60K/yr

Delivers and/or manages projects assigned and works with other stakeholders to achieve desired ... Coordinates activities with clients, programmers/developers, and operating personnel, domestic and ...

Quality Engineer II

Juncos, PR · On-site

$70.10K - $90.60K/yr

Delivers and/or manages projects assigned and works with other stakeholders to achieve desired ... Coordinates activities with clients, programmers/developers, and operating personnel, domestic and ...

Collaboration and Teamwork with adaptability project tasks requirements. Communication skills ... May provide guidance and assistance to entry level professionals and / or employee in Support ...

Collaboration and Teamwork with adaptability project tasks requirements. Communication skills ... May provide guidance and assistance to entry level professionals and / or employee in Support ...

Entry Level Project Coordinator information

What Does an Entry Level Project Coordinator Do?

As an entry-level project coordinator, you work under a project manager in support of a team or department within a larger organization. The responsibilities of your team may include analyzing business processes for areas of potential improvement, assisting with the logistical coordination of projects to better achieve business objectives, maintaining contact with vendors, and reporting to management and stakeholders to allow for informed and effective decision making. As an entry-level worker, your individual duties likely tend toward supportive tasks, and you may synch calendars and timelines, check budgets, schedule appointments for other team members, and generally assist senior staff where needed as you further familiarize yourself with the organization and your role.

What are the key skills and qualifications needed to thrive as an Entry Level Project Coordinator, and why are they important?

To thrive as an Entry Level Project Coordinator, you need strong organizational skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with project management software (such as Microsoft Project or Asana) and proficiency with spreadsheets and document management tools are often required. Excellent communication, teamwork, and problem-solving abilities help you coordinate tasks and support project teams effectively. These skills and qualities ensure that projects run smoothly, deadlines are met, and team members remain aligned and productive.

What are some common challenges faced by entry level project coordinators, and how can they overcome them?

Entry level project coordinators often face challenges like juggling multiple tasks, managing tight deadlines, and learning to communicate effectively with diverse teams. Navigating unfamiliar project management tools and processes can also be daunting at first. To overcome these obstacles, it helps to prioritize clear organization, ask questions when unsure, and proactively seek feedback from more experienced team members. Building strong relationships with stakeholders and staying adaptable will also help you grow and succeed in this dynamic role.
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IT Specialist

$12 - $16/hr

Full-time

Posted 11 days ago


My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Position Summary

The IT Support Specialist I – Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.


Essential Job Duties and ResponsibilitiesLevel 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.

Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.

Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.

Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.

Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.

UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.

System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.
  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:

  • 0–1 years of IT support or helpdesk experience preferred