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Entry Level Patient Service Representative Jobs (NOW HIRING)

Advocare LLC

Patient Service Representative

Deptford, NJ · On-site

$19/hr

The Patient Services Representative is responsible for basic administrative support that could include greeting patients, verifying of patient information, data entry, telephone coverage and other ...

Stcharles

Patient Service Representative

Bend, OR · On-site

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St ... Responsible for entry level support and knowledge of document collection and distribution, locating ...

Stcharles

Patient Service Representative

Redmond, OR · On-site

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St ... Responsible for entry level support and knowledge of document collection and distribution, locating ...

Stcharles

Patient Service Representative

Bend, OR · On-site

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St ... Responsible for entry level support and knowledge of document collection and distribution, locating ...

Stcharles

Patient Service Representative

Bend, OR · On-site

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St ... Responsible for entry level support and knowledge of document collection and distribution, locating ...

Clinical Associates

Patient Service Representative

Towson, MD · On-site

$16.75 - $21.25/hr

We are seeking to add a Full Time Patient Service Representative to our team in Towson! Our ideal candidates must be willing to work in a team environment, which includes a call center, and go above ...

Stcharles

Patient Service Representative

Bend, OR

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St ... Responsible for entry level support and knowledge of document collection and distribution, locating ...

Advocare LLC

Patient Service Representative

Woodbury, NJ · On-site

$19/hr

The Patient Service Representative serves as a primary link between patient and office. The Patient Services Representative is responsible for basic administrative support that could include greeting ...

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Entry Level Patient Service Representative information

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$26

How much do entry level patient service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Entry-level patient service representatives typically do not earn $4,000 a week; such high weekly pay is uncommon without advanced experience or specialized skills. Jobs that can pay this amount often require significant experience, certifications, or work in high-demand fields like sales, real estate, or certain trades. High earnings without a degree are rare and usually involve commission-based roles or entrepreneurial ventures.

What is the difference between Entry Level Patient Service Representative vs Medical Receptionist?

AspectEntry Level Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake
Common UsageHealthcare industry, patient-facing rolesMedical offices, outpatient clinics

Both roles involve front-desk duties in healthcare settings, requiring excellent communication and organizational skills. While the Entry Level Patient Service Representative often focuses on insurance and patient data management, the Medical Receptionist typically handles appointment scheduling and phone inquiries. These positions are similar in credentials and work environment, making them frequently compared by job seekers in healthcare support roles.

What are some common challenges faced by Entry Level Patient Service Representatives, and how can they be overcome?

Entry Level Patient Service Representatives often face challenges such as managing a high volume of patient inquiries, handling sensitive or emotional situations, and accurately processing patient information. To overcome these challenges, it's important to develop strong communication and organizational skills, maintain professionalism under pressure, and become familiar with healthcare regulations and electronic health record systems. Seeking guidance from experienced team members and actively participating in training sessions can also help new representatives build confidence and efficiency in their role.

What are the key skills and qualifications needed to thrive as an Entry Level Patient Service Representative, and why are they important?

To thrive as an Entry Level Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving, and organizational abilities help you effectively interact with patients and healthcare staff. These skills ensure smooth patient flow, accurate information management, and a positive patient experience in healthcare settings.

How to get a healthcare job with no experience?

To get an entry-level patient service representative position with no experience, focus on developing strong communication and customer service skills, and consider completing a relevant certification such as CPR or medical office training. Highlight any volunteer work or transferable skills in your resume and be prepared to demonstrate a positive attitude and willingness to learn during interviews.

What does an Entry Level Patient Service Representative do?

An Entry Level Patient Service Representative is responsible for greeting patients, scheduling appointments, collecting patient information, and assisting with insurance verification at healthcare facilities. They serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Their duties also include answering phones, updating medical records, and handling patient inquiries. This role requires strong communication, organizational skills, and attention to detail.

What are entry level patient care jobs?

Entry level patient care jobs include roles such as Patient Service Representatives, Medical Assistants, and Receptionists who support healthcare providers by managing patient interactions, scheduling, and administrative tasks. These positions typically require strong communication skills, basic medical knowledge, and may involve using electronic health record systems; they often serve as a starting point for a career in healthcare.

How do I become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare, and on-the-job training is common. Certification is not usually required but can enhance job prospects.
What cities are hiring for Entry Level Patient Service Representative jobs? Cities with the most Entry Level Patient Service Representative job openings:
What are the most commonly searched types of Patient Service Representative jobs? The most popular types of Patient Service Representative jobs are:
What states have the most Entry Level Patient Service Representative jobs? States with the most job openings for Entry Level Patient Service Representative jobs include:
Entry Level Patient Service Representative jobs near you
Infographic showing various Entry Level Patient Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative

Patient Service Representative

St. Charles Health System

Redmond, OR • On-site

$21.30 - $27.69/hr

Part-time

Posted 8 days ago

St. Charles Health System rating

7.2

Company rating: 7.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Pay range: $21.30 - $27.69
Relief Deifferential: %15
Surgical Specialists - Remote/Hybrid Redmond, Oregon
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Patient Service Representative 1
REPORTS TO POSITION: Clinic Supervisor/Manager
DEPARTMENT: St. Charles Medical Group
DATE LAST REVIEWED: January 2025
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: The Patient Service Representative (PSR) position is staffed throughout all St Charles Health System ambulatory outpatient service lines and specialties, located throughout the Central Oregon tri-county area.
POSITION OVERVIEW: The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care.
This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Patient Scheduling
  • Accurately schedules appointments based on department scheduling guidelines, maximizing patient access and provider utilization.
  • Uses electronic health system to maintain department appointment requests, waitlist and follow up reports.

Pre-Arrival and Financial Clearance
  • Performs real time eligibility (RTE) for insurance benefits.
  • Uses RTE information to accurately route scheduling requests or schedule appointments.
  • Ensures authorization is linked to all appointments at the time of check in.
  • Reconciles daily schedules with appointment reports.
  • Responsible for addressing registration related work queue items that require resolution prior to encounter closure.

Patient Registration
  • Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out.
  • Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports.
  • At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up visits as needed, collects any copay that remains due for the day's services.

Clinic Daily Operations
  • Maintains patient access related departmental files, programs and lists.
  • Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked.
  • Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols.
  • Responsible for entry level support and knowledge of document collection and distribution, locating and distributing patient documents and information to appropriate staff members.
  • Faxing, scanning, indexing medical records into document management system.
  • Opening and distributing incoming communications (mail, paper and electronic faxes).

Customer Service
  • Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
  • Supports the vision, mission, and values of the organization in all respects.
  • Provides direction and assistance to patients as needed.
  • Faciltates scheduling of, or arranges for interpretive services for patients as needed.
  • Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
  • Provides and maintains a safe environment for caregivers, patients, and guests.
  • Supports the onboarding process of new caregivers to the department.
  • Conducts all activities with the highest standards of professionalism and confidentiality.
  • Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
  • May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:
Required: High school diploma or GED.
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION:
Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.
Preferred: N/A
EXPERIENCE:
Required: N/A
Preferred: One year of clerical support in a healthcare setting or related experience. Basic medical terminology.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Communication/Interpersonal
Ability to work as part of a Care Team with providers and clinical staff.
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Strong team working and collaborative skills.
Organizational
Ability to multi-task and work independently.
Attention to detail.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
Mathematical Skills:
Performs basic math (add, subtract, multiply and divide) calculations.
Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).
Language Skills:
Read, write, speak, and understand English.
Computer
Basic to intermediate ability and experience in computer applications, specifically electronic medical records system, and MS Office.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
0
Caregiver Type:
Relief
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
REPRESENTATIVE
Scheduled Days of the Week:
Variable
Shift Start & End Time:
8:00-5:00

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About St. Charles Health System

Sourced by ZipRecruiter

St. Charles Health System, located in Bend, OR, US, is a non-profit healthcare organization that operates within the healthcare and social assistance industry. The organization offers a comprehensive range of medical services including cancer care, heart, and vascular services, orthopedics, women’s services, and many more. Founded in 2001, St. Charles Health System has its roots tracing back to the early 1900s when Sisters of St. Joseph arrived in Bend. Over the years, the organization has relentlessly poured its resources into the health and prosperity of its communities and beyond.

Company size

1,001 - 5,000 Employees

Headquarters location

Bend, OR, US

Year founded

2001

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