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Entry Level Patient Service Representative Jobs in Illinois

Addison Group

Patient Service Representative

Chicago, IL · On-site

$20 - $22/hr

Patient Service Representative Industry: Healthcare / Medical Location (city, state): Chicago, IL Assignment Type: Contract-to-Hire Pay: $20-$22/hour Work Schedule: Monday-Friday, 8-hour shifts ...

Eclaro

Patient Service Representative

Aurora, IL · On-site

$25.66/hr

Patient Service Representative Job Number: 26-00611 Progress on your journey to success! ECLARO is currently recruiting for a Patient Service Representative in the Aurora, IL area for one of our ...

HealthStop

Be Seen First

Patient Service Representative

Berwyn, IL · On-site

$17.75 - $22.50/hr

Patient Service Representative / Medical Front Desk HealthStop Family Practice & Immediate Care - Berwyn, IL HealthStop Family Practice & Immediate Care is seeking an experienced, dependable, and ...

HealthStop

Be Seen First

Patient Service Representative

Berwyn, IL · On-site

$17.75 - $22.50/hr

Patient Service Representative / Medical Front Desk HealthStop Family Practice & Immediate Care - Berwyn, IL HealthStop Family Practice & Immediate Care is seeking an experienced, dependable, and ...

Duly Health and Care

Patient Service Rep

La Grange, IL · On-site

$15.10 - $22.70/hr

Patient Services Representative Full Time Location: LaGrange Clinic Hours: Monday through Friday 7:30am-5:00pm Responsibilities: The Patient Service Representative serves as a key point of contact ...

ZOLL LifeVest

Patient Service Representative

Springfield, IL · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the ...

ZOLL LifeVest

Patient Service Representative

Belleville, IL · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the ...

ZOLL LifeVest

Patient Service Representative

Aurora, IL · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the ...

ZOLL LifeVest

Patient Service Representative

Edwardsville, IL · On-site

$16.50 - $21/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the ...

ZOLL LifeVest

Patient Service Representative

Niles, IL · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the ...

ZOLL LifeVest

Patient Service Representative

Naperville, IL · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL LifeVest

Patient Service Representative

Rockford, IL · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the ...

ZOLL LifeVest

Patient Service Representative

North Chicago, IL · On-site

$16.75 - $21.50/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL LifeVest

Patient Service Representative

Edwardsville, IL · On-site

$16.50 - $21/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL Medical

Patient Service Representative

North Chicago, IL · On-site

$16.75 - $21.50/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

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All JobsPatient Service Representative JobsEntry Level Patient Service Representative JobsEntry Level Patient Service Representative Jobs in Illinois

Entry Level Patient Service Representative information

What does an entry level patient service representative do?

An Entry Level Patient Service Representative is responsible for greeting patients, scheduling appointments, collecting patient information, and assisting with insurance verification at healthcare facilities. They serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Their duties also include answering phones, updating medical records, and handling patient inquiries. This role requires strong communication, organizational skills, and attention to detail.

What are the key skills and qualifications needed to thrive as an entry level patient service representative?

To thrive as an Entry Level Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving, and organizational abilities help you effectively interact with patients and healthcare staff. These skills ensure smooth patient flow, accurate information management, and a positive patient experience in healthcare settings.

What are some common challenges faced by entry level patient service representatives, and how can they be overcome?

Entry Level Patient Service Representatives often face challenges such as managing a high volume of patient inquiries, handling sensitive or emotional situations, and accurately processing patient information. To overcome these challenges, it's important to develop strong communication and organizational skills, maintain professionalism under pressure, and become familiar with healthcare regulations and electronic health record systems. Seeking guidance from experienced team members and actively participating in training sessions can also help new representatives build confidence and efficiency in their role.

What is the difference between Entry Level Patient Service Representative vs Medical Receptionist?

AspectEntry Level Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake
Common UsageHealthcare industry, patient-facing rolesMedical offices, outpatient clinics

Both roles involve front-desk duties in healthcare settings, requiring excellent communication and organizational skills. While the Entry Level Patient Service Representative often focuses on insurance and patient data management, the Medical Receptionist typically handles appointment scheduling and phone inquiries. These positions are similar in credentials and work environment, making them frequently compared by job seekers in healthcare support roles.

What cities in Illinois are hiring for Entry Level Patient Service Representative jobs?

Cities in Illinois with the most Entry Level Patient Service Representative job openings:

Entry Level Patient Service Representative jobs near you
Infographic showing various Entry Level Patient Service Representative job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Patient Service Representative

Hoffman Estates, IL • On-site

Rodasi LLC
See more jobs at Rodasi LLCexternal

$15 - $17/hr

Other

Retirement, PTO

Re-posted 15 days ago

Job description

Full Job Description
Patient Service Representative
The Ardent Counseling Center is a culture-first organization that cares how our team members feel on a daily basis. We foster a safe environment where our team members are free to be themselves, make mistakes, ask for help when they need it, and experience the power of leading a high-functioning team. As a Patient Service Representative, you will provide day-to-day positive experiences to internal and external customers.
The Ardent Counseling Center has a part-time/full-time Patient Service Representative (PSR), position available (15-40 Hours/Week).
Duties and Responsibilities:
  • Report to the Office Manager, provide office support at the front desk for Behavioral Health services, including but not limited to: reception, scheduling, and patient assistance related duties at designated points of service to ensure a high-quality level of patient service and satisfaction.
  • Greets incoming patients and visitors. Assures patient demographics and eligibility are correct.
  • Collects co-pays and balances due.
  • Respond to patient and visitor questions in a timely and appropriate manner utilizing knowledge of the organization's policies and procedures.
  • Establish good communication with other departments, team members, other physician offices, hospitals, or patients in response to requests for information, follow-up, or problem resolution.
  • Perform various clerical duties as needed in assigned work areas.
  • Assist with medical records and clinical personnel as needed.
  • Maintain work and waiting areas in a neat and professional manner.
  • Attend staff meetings as requested.
  • Ability to handle and prioritize work in a fast-paced environment and be able to multitask. Must be able to critically respond in emergency situations.
  • Register new patients and schedule new and follow-up appointments via Electronic Health Record System. Reschedule appointments and follow up on canceled and missed appointments.
Qualifications:
  • Customer Service, in a medical environment with six months to a year preferred.
  • EHR experience preferred
  • Must have basic computer skills (Word processing, Excel, and EHR)
Job Type: part-time
Pay: $15.00 - $17.00 per hour
Benefits:
  • 401(k) matching
  • PTO
Schedule:
  • Monday to Friday
Experience:
  • EHR systems: 1 year (Preferred)
Work Location:
  • Hoffman Estates,IL Williamsburg, IA, Grinnell, IA
Company's website:
  • www.ardentcenter.com

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